On Time Moving Services is a licensed, locally owned moving company in Bermuda Dunes that provides customers with peace of mind throughout every step of the relocation process, from packing up their possessions to storing everything safely until it’s time for delivery. It has been offering quality household and business moving services to Palm Desert and surrounding areas for over 20 years. With a team of skilled, fully equipped movers, On Time Moving Services will get your move done professionally, whether you’re moving across town or across the state. They also help veterans and seniors with their next home relocation by giving them a 10% discount, which is one way the company honors those who serve our country. Founded in 2003, On Time Moving Services is one of the most trusted movers in Indio, CA.
On Time Moving Services
Ranked Top 10 Best Movers in Indio, CA
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About On Time Moving Services
Additional Cities Served: Cathedral City, Palm Desert, Palm Springs, Coachella, La Quinta, Desert Hot SpringsShow More >
Moving Services
- Household moving
- Commercial moving
- Piano moving
- Climate controlled storage
- Packing and crating
- Household storage
- Piano storage
California Moving License
Active
Last Checked: 12/06/24If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of On Time Moving Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
On Time Moving Services receives high praise for their professionalism, efficiency, and particularly for the careful handling of items such as pianos, although a few customers had negative experiences primarily related to service cost and punctuality.
Recent Reviews Mention...
“great professional service”
“beautiful piano delivered professionally”
“On Time Moving Services was incredible throughout the process”
2. Punctuality
Nationwide Average: 8.07/10
On Time Moving Services consistently receives high praise for their timeliness, with customers frequently noting their on-time arrivals, excellent time management, and the ability to maintain scheduled commitments, although there were rare instances of significant delays or no-shows.
Recent Reviews Mention...
“showed up on time”
“they were on-time for each step”
“The movers were on time”
3. Affordability
Nationwide Average: 7.69/10
On Time Moving Services is generally perceived as offering competitive, reasonable, and often lower-than-expected prices, despite a few instances of customer complaints about added or unexpected fees.
Recent Reviews Mention...
“very efficient and affordable”
“reasonable prices”
“reasonably priced”
4. Communication
Nationwide Average: 7.53/10
On Time Moving Services is generally praised for being highly responsive, providing clear and prompt information, and maintaining excellent customer relations, although a few isolated incidents indicate some lapses in service and follow-up.
Recent Reviews Mention...
“kept me informed with multiple follow-ups”
“communicative during each step”
“answer emails quick and gave clear information”
5. Stick to Prices
Nationwide Average: 5.99/10
On Time Moving Services has received mixed feedback, with some customers praising the company for adhering to or coming in under estimates, while others report additional, unexpected charges beyond the initial quotes.
Recent Reviews Mention...
“accepted the bid and was glad we did”
“didn't bother with a second bid implies satisfaction with the price”
“gave us a quote and stuck to it”
6. Speed
Nationwide Average: 8.58/10
On Time Moving Services is consistently praised for their fast, efficient, and highly accommodating moving services, successfully completing tasks from loading to assembly swiftly, often ahead of schedule.
Recent Reviews Mention...
“quickly loaded up to transfer everything”
“finishing our move earlier than expected”
“they worked fast in 118 degrees”
7. Friendliness
Nationwide Average: 8.91/10
On Time Moving Services consistently receives praise for their professional, courteous, and kind staff, despite an isolated report of a negative experience.
Recent Reviews Mention...
“very professional and nice”
“Adrian and Richard were friendly and courteous”
“they were nice”
8. Will Hire Again
Nationwide Average: 8.18/10
On Time Moving Services generally receives high praise from customers expressing repeated satisfaction and intent to reuse their services, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“would definitely hire again thanks to smooth move”
“would recommend using their services”
“would recommend them to anyone”
9. Professionalism
Nationwide Average: 8.31/10
On Time Moving Services is consistently praised for its professional conduct and courteousness, though there are isolated complaints about unprofessional behavior.
Recent Reviews Mention...
“very professional conduct during move”
“they were professional”
“professional each step of the way”
10. Conflict Handling
Nationwide Average: 4.07/10
On Time Moving Services exhibits a polarizing performance with some customers praising their above and beyond efforts, while others report unresolved issues and poor attitudes from management.
Recent Reviews Mention...
“went above and beyond”
“got special screws at no extra charge”
“did not resolve issue with the bill fairly”
11. Precision & Care
Nationwide Average: 8.01/10
On Time Moving Services is highly praised for their meticulous and protective approach to moving valuables, particularly pianos and furniture, though there are a couple of reports of jewelry theft and damage.
Recent Reviews Mention...
“handled my piano beautifully without damage”
“packed and wrapped my furniture with such detail”
“Managed and cared for items very safely”
Customer Insights
Local Move Duration: 2.5 hours from 3 reviews
Great Crew Members
| Adrian, Richard, Frank | handled complicated multi-city move perfectly and were professional |
| Adrian,Richard | professional, friendly, helpful, and courteous handling my piano |
| Richard, Luis | absolute best and reassured everything would be taken care of |
| Frank | Frank and his team went above and beyond |
| Adrian, Luis, Richard | the best movers, great work |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Indio Moving Services
