AMS Bekins

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About AMS Bekins

AMS Bekins is proud to be a fourth-generation family-owned and operated moving company with over 65 years of experience in providing quality, customer-oriented service. Being an expert in moving families and businesses across the Bay Area, and specifically in San Francisco, CA, as well as in San Mateo and Santa Clara Counties. And as an agent of Bekins Van Lines, it has the capability of a strong nationwide network to get you moved anywhere in the United States and even internationally. For decades, AMS Bekins has been committed to service and professionalism garnering an overwhelmingly positive reputation as well as awards for its exceptional, seamless, and stress-free transitions that have exceeded the expectations of hundreds of customers.

Moving Services

  • Local moves
  • Longdistance moves
  • International moves
  • Household moves
  • Commercial moves
  • Packing services
  • Piano moving
  • White Glove handling
  • Storage solutions
  • Bay Area moving services

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Summarized Review of AMS Bekins

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.33/10

Nationwide Average: 8.44/10

Comment Dots

AMS Bekins has overwhelmingly positive reviews that commend their professionalism, efficiency, and customer service, despite a few reports of dissatisfaction.

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Recent Reviews Mention...

poor quality service

great work by movers

conversation was courteous but experience was poor

2. Punctuality

8.59/10

Nationwide Average: 8.07/10

Comment Dots

AMS Bekins is overwhelmingly reliable with their timing, despite a few instances of delays and communication mishaps.

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Recent Reviews Mention...

drivers arrived late with delivery

crew arrived on time at both pick up locations

team showed up in a timely way

3. Affordability

6.89/10

Nationwide Average: 7.69/10

Comment Dots

AMS Bekins has received mixed reviews but leans towards being seen as a good value or offering competitive pricing, although some customers found their services to be expensive, especially when faced with unexpected charges.

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Recent Reviews Mention...

they are extremely expensive

charged $700+ over the estimate

competitive price quote

4. Communication

7.7/10

Nationwide Average: 7.53/10

Comment Dots

AMS Bekins generally provides excellent, responsive, and organized communication across various stages of the moving process, with most customers appreciating the thorough and professional approach of the staff, despite a few instances of poor communication and logistical issues noted by some.

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Recent Reviews Mention...

poor communication and logistics

estimator Jim was thorough

great communication from estimator to project coordinator to crew

5. Stick to Prices

6.88/10

Nationwide Average: 5.99/10

Comment Dots

AMS Bekins generally provides accurate and honest estimates, with the majority of customers paying at or below their quoted prices, despite a few instances of charges exceeding initial estimates.

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Recent Reviews Mention...

charged $700+ over the estimate

final cost was way under the quote

Paid very minimal over the quoted price

6. Speed

8.52/10

Nationwide Average: 8.58/10

Comment Dots

AMS Bekins is overwhelmingly regarded as efficient and fast, demonstrating a consistent ability to complete moves swiftly and ahead of schedule, with only a few reports of delays.

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Recent Reviews Mention...

unloaded swiftly and cleanly

fast and efficient

worked unbelievably fast

7. Friendliness

9.55/10

Nationwide Average: 8.91/10

Comment Dots

AMS Bekins consistently demonstrates exceptional courtesy and professionalism, receiving widespread acclaim for their respectful, pleasant, and approachable staff, despite a few isolated instances of dissatisfaction.

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Recent Reviews Mention...

Paul and AMS Bekins were great

boys were respectful and never complained

entire staff was awesome

8. Will Hire Again

8.08/10

Nationwide Average: 8.18/10

Comment Dots

AMS Bekins has overwhelmingly positive feedback, indicating that most customers would eagerly rehire or recommend their services, despite a few dissatisfied voices.

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Recent Reviews Mention...

do not recommend and regret not choosing another service

would not hire them again

would not hire again due to poor service

9. Professionalism

8.89/10

Nationwide Average: 8.31/10

Comment Dots

AMS Bekins generally receives high praise for their professionalism, organization, and respectful conduct, with a few isolated complaints of unprofessional behavior.

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Recent Reviews Mention...

very irresponsible

were unprofessional post-payment and in handling concerns

smooth management by driver Miguel

10. Conflict Handling

2.78/10

Nationwide Average: 4.07/10

Comment Dots

AMS Bekins overwhelmingly demonstrates a lack of responsibility and poor responsiveness in addressing and resolving customer issues, despite a few instances of efficient problem-solving.

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Recent Reviews Mention...

declined liability for damages

used a scam insurance company

no response from management regarding issues

11. Precision & Care

7.65/10

Nationwide Average: 8.01/10

Comment Dots

AMS Bekins generally receives high praise for their careful and skillful handling, despite a few instances of reported damage and loss.

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Recent Reviews Mention...

some items broken and doors damaged

they broke my furnitures and scratched my floors

packers were careful

Customer Insights icon

Customer Insights

Local Move Duration: 3.25 hours from 4 reviews

Interstate Move Duration: 6 days from 12 reviews

Great Crew Members icon

Great Crew Members

Jim,Miguel,William,EdwardJim thorough, Miguel smooth, William and Edward helpful
PaulPaul was great
Dylan, Andreasgreat with walk through estimate and moving team was amazing
Val, Cameronon top of things from the start and helped all the way through
Paul, Janamade our move less stressful, positive experience
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact AMS Bekins

Location
1873 Rollins Rd, Burlingame, CA, 94010
Phone
(650) 239-2430
Link
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