Presto Logistics

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based on 1204+ data points
Circle Info

About Presto Logistics

Presto Logistics has been offering top-rated moving services throughout the US since 2007. The company is based in Calabasas, California, and has offices in Texas and partnerships in most parts of New York. Their service area spans all 48 contiguous states, providing transportation and warehouse solutions for both home and office moves. As a privately-owned company, Presto Logistics prides itself on customer satisfaction, with a focus on safety, integrity, and service. They offer long-distance moves, storage, and packing services, working hard to ensure customers enjoy a smooth and stress-free moving experience.

Additional Cities Served: Agoura Hills, Malibu, Hidden Hills

Moving Services

  • Longdistance moves
  • Home and office moving
  • Storage and packing

California Moving License

Active

Last Checked: 12/06/24
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

1691575

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Presto Logistics

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.48/10

Nationwide Average: 8.44/10

Comment Dots

Presto Logistics is predominantly praised for their exceptional service, smooth moving experiences, and professional team, although they have faced criticism regarding honesty, reliability, and pricing issues from some dissatisfied customers.

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Recent Reviews Mention...

had a very bad experience

rate reflects the satisfaction with the overall move

cannot recommend them and won't do business again

2. Punctuality

7.93/10

Nationwide Average: 8.07/10

Comment Dots

Presto Logistics generally demonstrates reliability in arriving on time, with numerous positive reports of timely arrivals and only a few instances of timing-related issues.

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Recent Reviews Mention...

arrive at my California home on time

wrong time was given, had bad experience with driver

very timely in pick-up

3. Affordability

6.75/10

Nationwide Average: 7.69/10

Comment Dots

Presto Logistics generally offers fair and competitive pricing, though there are notable instances of unexpected charges and higher-than-quoted prices causing dissatisfaction among some customers.

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Recent Reviews Mention...

fair pricing mentioned

reasonable price mentioned

Lot of unexpected fees increased overall cost

4. Communication

7.59/10

Nationwide Average: 7.53/10

Comment Dots

Presto Logistics generally excels with numerous instances of responsive, clear, and professional interactions, though there are occasional reports of poor communication and unprofessional behavior which slightly mar an otherwise commendable track record.

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Recent Reviews Mention...

unresponsive

communication all via text and quick

very good communication throughout

5. Stick to Prices

6.03/10

Nationwide Average: 5.99/10

Comment Dots

Presto Logistics displays a mixed performance where many customers appreciate their transparency and adherence to initial quotes, yet a significant portion have experienced unexpected increases and discrepancies in pricing.

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Recent Reviews Mention...

deceiving

estimate was not correct, price increased

estimate was significantly underbid and additional charges were made

6. Speed

7.9/10

Nationwide Average: 8.58/10

Comment Dots

Presto Logistics is overwhelmingly perceived as efficient and quick, with many clients praising the quick delivery and efficient moving process, despite a few reports of delays and inefficiency.

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Recent Reviews Mention...

movers were efficient and finished in 6 hours

efficient move indicates speediness

delivered in timely manner

7. Friendliness

8.44/10

Nationwide Average: 8.91/10

Comment Dots

Presto Logistics is overwhelmingly perceived as having a courteous, professional, and respectful team, despite a few isolated complaints of rudeness or unprofessional behavior.

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Recent Reviews Mention...

unprofessional

crew very respectful indicates friendliness

most friendly and respectful movers

8. Will Hire Again

7.28/10

Nationwide Average: 8.18/10

Comment Dots

Presto Logistics generally enjoys a high level of endorsement from its customers, with many expressing eagerness to use their services again and to recommend them to others, despite a few expressing dissatisfaction primarily due to pricing and service issues.

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Recent Reviews Mention...

would not recommend to provide your business

would only hire with firm fixed price

cannot recommend them and won't do business again

9. Professionalism

7.96/10

Nationwide Average: 8.31/10

Comment Dots

Presto Logistics generally receives high praise for its courteous, efficient, and respectful team, despite a few instances of dissatisfaction regarding unprofessional behavior.

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Recent Reviews Mention...

unprofessional, unethical, inexperienced

on-site moving manager was angry and on the edge of being verbally abusive

new and clean truck, very respectful crew

10. Conflict Handling

5.78/10

Nationwide Average: 4.07/10

Comment Dots

Presto Logistics shows a mixed but generally positive attitude, with numerous instances of proactive efforts by staff, particularly Henry, to address and compensate for issues, despite some customers feeling dissatisfied with the resolution efforts or experiencing delays.

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Recent Reviews Mention...

did not rectify damages

Some effort made to reduce extra charges

waiting for the company to make things right

11. Precision & Care

6.93/10

Nationwide Average: 8.01/10

Comment Dots

Presto Logistics has received mixed reviews, with numerous customers reporting excellent and careful service, though there are significant mentions of damages and poor handling, reflecting a disparity in customer experiences.

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Recent Reviews Mention...

lost $2000 worth of my stuff

items were delivered with damages

items were broken including antiques and dear family possessions

Customer Insights icon

Customer Insights

Cost: $ 6063.00 from 11 reviews


Interstate Move Duration: 7 days from 23 reviews

Great Crew Members icon

Great Crew Members

Henry VogelHenry appeared to be most knowledgeable
Henry,Berniece,Martin,Jay,Justin,Jacobwent above and beyond, were professional, and communicated well
Zeke, Jesus, Louis, Mariocrew members praised for good work
HenryHenry made a significant positive impact
JoseExceptional service and leadership provided by Jose
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Presto Logistics

Location
23679 Calabasas Rd # 727, Calabasas, CA, 91302
Phone
(818) 349-4000
Link
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