Presto Logistics has been offering top-rated moving services throughout the US since 2007. The company is based in Calabasas, California, and has offices in Texas and partnerships in most parts of New York. Their service area spans all 48 contiguous states, providing transportation and warehouse solutions for both home and office moves. As a privately-owned company, Presto Logistics prides itself on customer satisfaction, with a focus on safety, integrity, and service. They offer long-distance moves, storage, and packing services, working hard to ensure customers enjoy a smooth and stress-free moving experience.
Presto Logistics
About Presto Logistics
Additional Cities Served: Agoura Hills, Malibu, Hidden Hills
Moving Services
- Longdistance moves
- Home and office moving
- Storage and packing
California Moving License
Active
Last Checked: 12/06/24Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Presto Logistics
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Presto Logistics is predominantly praised for their exceptional service, smooth moving experiences, and professional team, although they have faced criticism regarding honesty, reliability, and pricing issues from some dissatisfied customers.
Recent Reviews Mention...
“had a very bad experience”
“rate reflects the satisfaction with the overall move”
“cannot recommend them and won't do business again”
2. Punctuality
Nationwide Average: 8.07/10
Presto Logistics generally demonstrates reliability in arriving on time, with numerous positive reports of timely arrivals and only a few instances of timing-related issues.
Recent Reviews Mention...
“arrive at my California home on time”
“wrong time was given, had bad experience with driver”
“very timely in pick-up”
3. Affordability
Nationwide Average: 7.69/10
Presto Logistics generally offers fair and competitive pricing, though there are notable instances of unexpected charges and higher-than-quoted prices causing dissatisfaction among some customers.
Recent Reviews Mention...
“fair pricing mentioned”
“reasonable price mentioned”
“Lot of unexpected fees increased overall cost”
4. Communication
Nationwide Average: 7.53/10
Presto Logistics generally excels with numerous instances of responsive, clear, and professional interactions, though there are occasional reports of poor communication and unprofessional behavior which slightly mar an otherwise commendable track record.
Recent Reviews Mention...
“unresponsive”
“communication all via text and quick”
“very good communication throughout”
5. Stick to Prices
Nationwide Average: 5.99/10
Presto Logistics displays a mixed performance where many customers appreciate their transparency and adherence to initial quotes, yet a significant portion have experienced unexpected increases and discrepancies in pricing.
Recent Reviews Mention...
“deceiving”
“estimate was not correct, price increased”
“estimate was significantly underbid and additional charges were made”
6. Speed
Nationwide Average: 8.58/10
Presto Logistics is overwhelmingly perceived as efficient and quick, with many clients praising the quick delivery and efficient moving process, despite a few reports of delays and inefficiency.
Recent Reviews Mention...
“movers were efficient and finished in 6 hours”
“efficient move indicates speediness”
“delivered in timely manner”
7. Friendliness
Nationwide Average: 8.91/10
Presto Logistics is overwhelmingly perceived as having a courteous, professional, and respectful team, despite a few isolated complaints of rudeness or unprofessional behavior.
Recent Reviews Mention...
“unprofessional”
“crew very respectful indicates friendliness”
“most friendly and respectful movers”
8. Will Hire Again
Nationwide Average: 8.18/10
Presto Logistics generally enjoys a high level of endorsement from its customers, with many expressing eagerness to use their services again and to recommend them to others, despite a few expressing dissatisfaction primarily due to pricing and service issues.
Recent Reviews Mention...
“would not recommend to provide your business”
“would only hire with firm fixed price”
“cannot recommend them and won't do business again”
9. Professionalism
Nationwide Average: 8.31/10
Presto Logistics generally receives high praise for its courteous, efficient, and respectful team, despite a few instances of dissatisfaction regarding unprofessional behavior.
Recent Reviews Mention...
“unprofessional, unethical, inexperienced”
“on-site moving manager was angry and on the edge of being verbally abusive”
“new and clean truck, very respectful crew”
10. Conflict Handling
Nationwide Average: 4.07/10
Presto Logistics shows a mixed but generally positive attitude, with numerous instances of proactive efforts by staff, particularly Henry, to address and compensate for issues, despite some customers feeling dissatisfied with the resolution efforts or experiencing delays.
Recent Reviews Mention...
“did not rectify damages”
“Some effort made to reduce extra charges”
“waiting for the company to make things right”
11. Precision & Care
Nationwide Average: 8.01/10
Presto Logistics has received mixed reviews, with numerous customers reporting excellent and careful service, though there are significant mentions of damages and poor handling, reflecting a disparity in customer experiences.
Recent Reviews Mention...
“lost $2000 worth of my stuff”
“items were delivered with damages”
“items were broken including antiques and dear family possessions”
Customer Insights
Cost: $ 6063.00 from 11 reviews
Interstate Move Duration: 7 days from 23 reviews
Great Crew Members
Henry Vogel | Henry appeared to be most knowledgeable |
Henry,Berniece,Martin,Jay,Justin,Jacob | went above and beyond, were professional, and communicated well |
Zeke, Jesus, Louis, Mario | crew members praised for good work |
Henry | Henry made a significant positive impact |
Jose | Exceptional service and leadership provided by Jose |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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