PODS Moving & Storage has been in business for nearly 25 years. The company is based in the United States but has expanded its services internationally to Canada, Australia, and the United Kingdom. They are known for revolutionizing the moving and storage industry by pioneering the concept of portable storage containers. They offer various services such as residential and commercial moving, storage on-site, packing and loading assistance, moving supplies, and car shipping. Additionally, PODS is recognized for offering personalized and flexible solutions for long-distance moves, adjustable scheduling, and comprehensive moving experiences with multiple container sizes and trustworthy local labor providers. If you're in search of additional Oceanside, CA moving services, the city of Oceanside, CA provides a range of options to explore.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Escondido, Carlsbad, Vista, San Marcos, Encinitas
Moving Services
- Local Moving
- LongDistance Moving
- Storage OnSite
- Store at Our Facilities
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Commercial Moving
- AtHome Storage
- CrossCountry Moving
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage is perceived negatively by most customers, with complaints about their experiences and competence, although there are isolated instances of praise for stress-free moves.
Recent Reviews Mention...
“The worst company I've had the displeasure of working with.”
“worst customer service experienced”
“EXTREMELY EXPENSIVE!!!”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage has consistently failed to match expectations, often unable to provide a brief window for deliveries and regularly not delivering items on schedule.
Recent Reviews Mention...
“did not deliver goods when promised”
“Pods delayed my delivery by two weeks.”
“they canceled my move last minute”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage reportedly engages in unauthorized monetary transactions, severely impacting its perception of value.
Recent Reviews Mention...
“Expensive!”
“Extremely expensive”
“charging us an extra $2,500 is unethical”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage generally struggles with consistent and polite interactions, with many customers facing rudeness and misinformation, despite an isolated instance of effective communication regarding a rude driver.
Recent Reviews Mention...
“helpful in providing quote information”
“continued to hang up on me”
“Were lied to multiple times about expedited pod.”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage consistently overcharges customers beyond the initially agreed upon amounts, including instances of charging without a signed transit contract.
Recent Reviews Mention...
“be consistent with quotes”
“charging extra for their mistake is unethical”
“did not stick to the quoted price”
6. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage generally receives positive feedback for their pleasant service, though there have been isolated incidents of rudeness towards neighbors.
Recent Reviews Mention...
“Do not care about their customers at all.”
“Cara was very pleasant”
“very nice”
7. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage has received sharply polarized feedback, with some customers expressing high satisfaction and repeated hiring intent, while a significant number vow to never use their services again due to various negative experiences.
Recent Reviews Mention...
“would not hire again due to privacy concerns”
“would not use their service again”
“would hire again”
8. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage is generally viewed as lacking, with multiple reports of unprofessional behavior, although there was an instance where they were commended for handling an issue professionally.
Recent Reviews Mention...
“Lied multiple times about pod being expedited.”
“Company failed to communicate effectively”
“Cara was professional”
9. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Will do nothing to make your experience easier.”
“Refused to compensate for damaged bins”
“they didn't rectify the cancelation issue”
10. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“They ate through my Persian carpet”
“Cara was very careful with items moved”
“Cara maneuvered pod perfectly without touching anything”
Great Crew Members
| Cara | Cara was pleasant and professional |
| Brian,Yolanda,Trey,AJ | Brian really cares, Yolanda kept in loop, Trey worked hard, AJ is skilled and kind |
| Cara | careful, efficient, and professional service |
| Cara | Cara maneuvered pod perfectly without touching anything |
| Cara | Cara was awesome and very nice |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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