Save your time and money with PODS Moving & Storage, a hybrid solution that offers you flexibility and control over your move. Whether you're moving locally or long-distance, PODS offers multiple solutions to get you moved without all the stress and anxiety while keeping your relocation budget-friendly. PODS has locations across the United States including several in the Bay Area. If you're looking for Salinas, CA movers, it provides the same high standards and quality services with solutions to accommodate residential and commercial customers. If you need some extra help, the PODS personal moving and storage team can recommend trusted local packing and loading crews that are reliable and backed by strong reputations.
PODS Moving & Storage
based on 225+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Santa Cruz, Gilroy, Watsonville, Seaside, Monterey, MarinaShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Commercial Moving
- Storage OnSite
- Contents Protection
- Moving and Storage Supplies
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.96/10
Nationwide Average: 8.44/10
PODS Moving & Storage receives a mix of high praise for excellent experiences, convenience, and professional customer service, alongside strong criticism for issues like hidden charges and dissatisfaction with service, indicating a polarized customer sentiment.
Recent Reviews Mention...
“fabulous overall experience”
“More expensive but good balance between cost and convenience”
“great experience all around”
2. Punctuality
5.63/10
Nationwide Average: 8.07/10
PODS Moving & Storage receives mixed feedback, with instances of timely deliveries and accommodations being counterbalanced by several reports of delays and missed pick-ups.
Recent Reviews Mention...
“shipping was delayed”
“delivery was timely”
“delivered 3 days late”
3. Affordability
5.56/10
Nationwide Average: 7.69/10
PODS Moving & Storage receives mixed reviews with some customers finding the service very affordable and cost-effective, while others criticize it for hidden charges and unexpectedly high costs.
Recent Reviews Mention...
“Expensive but easier than alternatives”
“price was more affordable than expected”
“good model for moving stuff affordably”
4. Communication
5.07/10
Nationwide Average: 7.53/10
PODS Moving & Storage appears to have mixed reviews, with customers experiencing both highly positive interactions, notably citing excellent service and responsiveness, as well as significant dissatisfaction due to poor communication, unresponsiveness, and inconsistency in service across different departments and locations.
Recent Reviews Mention...
“communication was poor”
“Company's communication was excellent”
“Great customer service”
5. Stick to Prices
4.3/10
Nationwide Average: 5.99/10
PODS Moving & Storage has received mixed feedback with some customers praising no hidden costs, while a significant number report issues with unexpected charges, not honoring initial quotes, and additional fees that were not disclosed upfront.
Recent Reviews Mention...
“get an initial quote and changing the POD was not a problem”
“hidden charges suggest price was not as quoted”
“no hidden costs, no additional fees”
6. Speed
6.55/10
Nationwide Average: 8.58/10
PODS Moving & Storage has received mixed feedback, with some customers experiencing delays and others praising quick and efficient service.
Recent Reviews Mention...
“delivered 3 days late”
“were on our way in no time”
“quick and easy process”
7. Friendliness
8.02/10
Nationwide Average: 8.91/10
PODS Moving & Storage generally receives high praise for their professional and friendly staff, despite a few negative experiences with rudeness and unprofessional behavior.
Recent Reviews Mention...
“professional, friendly drivers/operators”
“drivers are very rude”
“interactions with the drivers were positive”
8. Will Hire Again
5.7/10
Nationwide Average: 8.18/10
PODS Moving & Storage has received mixed feedback, with a notable number of customers expressing high satisfaction and the intent to use their services again, while another significant portion has had negative experiences that led them to state they would not hire or recommend the company in the future.
Recent Reviews Mention...
“would definitely hire PODs again”
“would definitely hire again”
“highly recommend and would use again”
9. Professionalism
6.46/10
Nationwide Average: 8.31/10
PODS Moving & Storage receives mixed reviews with instances of high praise for professional conduct by drivers and representatives contrasting sharply with criticisms of rudeness and lack of professionalism by some crew members and corporate responsibility.
Recent Reviews Mention...
“drivers/operators were professional”
“crew was rude and unprofessional”
“Drivers and phone reps displayed professionalism”
10. Conflict Handling
1.71/10
Nationwide Average: 4.07/10
PODS Moving & Storage overwhelmingly disappoints customers with their failure to provide compensation, assistance, or satisfactory resolutions to issues, despite a singular instance where a local office attempted to amend a poor experience.
Recent Reviews Mention...
“company didn't provide compensation as promised”
“did not provide help after promising to do so”
“offered me a $25 discount for the inconvenience”
11. Precision & Care
5.92/10
Nationwide Average: 8.01/10
PODS Moving & Storage has received mixed reviews, with several customers reporting damage to their items or property, while others commend the company for delivering their belongings intact and with minimal disruption.
Recent Reviews Mention...
“driver damaged my driveway”
“our stuff arrived intact”
“None of my things were damaged”
Great Crew Members
| Hector | made the process super easy and was super helpful |
| Jose, Hector | truly excellent service and made move seamless |
| Hector | extremely helpful in Castroville, CA |
| Kevin Thompson | Kevin's incredible customer service turned the experience around |
| Hector | directed me to my POD, was extremely kind and welcoming |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
10800 Ocean Mist Pkwy B, Castroville, CA, 95012
(877) 770-7637
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Additional Resources
Salinas Moving Services
