With over 20 years of experience, Air 1 Moving & Storage offers customized and convenient moving solutions that will fit your budget. It has locations in Chatsworth and San Jose, California where it specializes in Santa Clarita, CA moving services for families, whether you need to move from a small apartment or an entire household. Sometimes you may need storage temporarily while you get things settled in your new place, Air 1 Moving & Storage can also offer storage solutions available in small, medium, large, and even warehouse sizes. Rest assured all your valuable belongings are protected since Air 1 Moving & Storage is fully licensed and insured to transport and store your items.
Air 1 Moving & Storage
About Air 1 Moving & Storage
Additional Cities Served: Ontario, Palmdale, Fullerton, Simi Valley, Ventura, Santa BarbaraShow More >
Moving Services
- Local Movers
- Long Distance Movers
- International Movers
- Piano Movers
- Storage Services
- Packing & Unpacking Service
- Moving Insurance
- Art Installation Movers
- VIP Movers
- Packing Supplies
California Moving License
Active
Last Checked: 12/06/24Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Air 1 Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Air 1 Moving & Storage is widely praised for their professionalism, careful handling, and efficient moving services, although a few customers report significant dissatisfaction.
Recent Reviews Mention...
“wish there was an option for 0 or negative stars.”
“they do a great job”
“best bang for your buck and made move so easy”
2. Punctuality
Nationwide Average: 8.07/10
Air 1 Moving & Storage experiences a mix of timely service praised by many customers, although there are notable instances of delays and late arrivals causing dissatisfaction for some clients.
Recent Reviews Mention...
“truck showed up past 4pm.”
“they were available right away”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Air 1 Moving & Storage receives a mix of high praise for reasonable and competitive pricing from many satisfied customers, but also faces criticism for instances where the final charges significantly exceeded initial quotes, leading to dissatisfaction among a notable number of clients.
Recent Reviews Mention...
“charged us $682 compared to $350 last year.”
“they are very affordable”
“best bang for your buck moving company”
4. Communication
Nationwide Average: 7.53/10
Air 1 Moving & Storage has received mixed reviews, with several customers praising their responsiveness and helpfulness, while a significant number of others have reported issues such as poor communication, lack of updates, and rudeness.
Recent Reviews Mention...
“Dana at the office is fantastic and will coordinate everything”
“administration and communication were dismally lacking”
“had to keep calling and emailing to see what was going on”
5. Stick to Prices
Nationwide Average: 5.99/10
Air 1 Moving & Storage experiences a notable number of customer complaints about charging more than initially quoted, alongside a smaller collection of customer praises for honoring their price estimates.
Recent Reviews Mention...
“haggling about the price.”
“charged me more than what I was quoted”
“ended up costing more than twice the quote”
6. Speed
Nationwide Average: 8.58/10
Air 1 Moving & Storage generally receives high praise for their efficiency and quick service, although there are some significant complaints about delays and slow deliveries on occasion.
Recent Reviews Mention...
“did not do the move, postponed to next day.”
“finished all in 3 hours”
“the team was efficient”
7. Friendliness
Nationwide Average: 8.91/10
Air 1 Moving & Storage generally receives high praise for their courteous, professional, and friendly attitude, though there are notable exceptions of unprofessional and rude behavior by some staff members.
Recent Reviews Mention...
“friendly and positive energy”
“kept things fun and an absolute pleasure”
“The movers were super friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Air 1 Moving & Storage receives predominantly high praise for their moving services, with many customers expressing strong recommendations and intentions to use them again, despite a few expressing dissatisfaction and a lack of intent to rehire.
Recent Reviews Mention...
“It's highly not recommended!”
“strongly recommend them for your next move”
“I was so happy, thank you”
9. Professionalism
Nationwide Average: 8.31/10
Air 1 Moving & Storage generally receives high praise for their expert and dedicated team, with numerous mentions of their professional, respectful, and hardworking conduct, despite a few notable instances of unprofessionalism and poor communication that have affected some customers' experiences.
Recent Reviews Mention...
“very unprofessional and unreliable.”
“The staff was professional”
“professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Air 1 Moving & Storage has received predominantly negative feedback indicating a general dissatisfaction with their handling of issues, despite a few instances where employees attempted to address and compensate for the problems encountered by customers.
Recent Reviews Mention...
“no compensation offered for the problems”
“someone helped out a little at the end”
“Still have not refunded the cost after three months.”
11. Precision & Care
Nationwide Average: 8.01/10
Air 1 Moving & Storage generally receives high praise for their careful and expert handling of belongings, with numerous positive reviews highlighting their attention and caution, though they also face some criticism for damage and mishandling issues.
Recent Reviews Mention...
“very careful with my stuff”
“Nothing was damaged”
“took expert care in handling our belongings”
Customer Insights
Cost: $ 6474.00 from 15 reviews
Local Move Duration: 4 hours from 11 reviews
Interstate Move Duration: 5 days from 32 reviews
Great Crew Members
Ismael | Ismael is the man |
Carlos | exceptional foreman, efficient, professional |
Noya | Noya was very helpful and ensured everything was ok |
Augusto, Hugo | very quickly got to work and did not stop until done |
Ismael, Ricardo | Punctual, efficient, fast, communicative, and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Santa Clarita Moving Services