Bekins Moving Solutions
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.Additional Cities Served: Santa Clarita, Thousand Oaks, Simi Valley, Ventura, Inglewood, CamarilloShow More >
California Moving License
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Summarized Review of Bekins Moving Solutions
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Bekins Moving Solutions receives mixed reviews, with some customers celebrating exceptional and professional service, while others report significant dissatisfaction ranging from lost or damaged items to poor customer service.
Recent Reviews Mention...
“the highest level of professionalism and made process easy”
“great work by movers”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Bekins Moving Solutions exhibits mixed performance with several instances of on-time arrivals though countered by notable delays and reliability issues.
Recent Reviews Mention...
“showed up and had a timely move”
“were prompt”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Bekins Moving Solutions appears to have mixed feedback, with several customers facing charges significantly higher than their initial quotes, while others commend the company for adjusting quotes to fit budgets or providing reasonable estimates.
Recent Reviews Mention...
“Exceptional value”
“very competitive price”
“quote was very competitively priced”
4. Communication
Nationwide Average: 7.53/10
Bekins Moving Solutions has received mixed feedback but with a lean towards significant criticism regarding responsiveness, follow-up, and customer service effectiveness, although some instances of exemplary communication were noted.
Recent Reviews Mention...
“ensuring a swift and stress-free moving experience shows great communication”
“Chris Greene explained the breakdown clearly”
“communication was zero”
5. Stick to Prices
Nationwide Average: 5.99/10
Bekins Moving Solutions has a significant rate of customer dissatisfaction, with many reports of prices being significantly higher than their initial quotes.
Recent Reviews Mention...
“quote was clearly explained and adhered to”
“price came in below quote”
“quote was detailed and stuck to it”
6. Speed
Nationwide Average: 8.58/10
Bekins Moving Solutions generally receives praise for their efficiency and fast service, although there are notable instances of delays and disorganized unloading.
Recent Reviews Mention...
“ensuring a swift and stress-free moving experience implies speediness”
“had a timely move despite rain”
“Mario was efficient and fast”
7. Friendliness
Nationwide Average: 8.91/10
Bekins Moving Solutions generally receives positive feedback, with many customers highlighting the professionalism, courteousness, and pleasant demeanor of the crew, despite a few instances of confrontational behavior and communication issues.
Recent Reviews Mention...
“they take a lot of the pain away”
“team was professional and fun”
“handled insanely difficult parking beautifully”
8. Will Hire Again
Nationwide Average: 8.18/10
Bekins Moving Solutions receives deeply mixed feedback, with a notable divide between customers expressing staunch loyalty and appreciation for their services and others determined never to use their services again due to negative experiences.
Recent Reviews Mention...
“highly recommend Dan and his team”
“will not hesitate to enlist their services for any future moves”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Bekins Moving Solutions receives mixed reviews, with some customers commending the crew for their professionalism, efficiency, and courteous behavior, while others criticize them for unprofessional conduct, poor handling, and lack of professionalism in service.
Recent Reviews Mention...
“highest level of professionalism from the team”
“lives up to its name with professionalism”
“service led by Chris Greene has always been exceptional”
10. Conflict Handling
Nationwide Average: 4.07/10
Bekins Moving Solutions consistently demonstrates a lack of effort and reluctance in addressing and correcting their service failures and customer issues.
Recent Reviews Mention...
“claim department denied claim unfairly”
“took advantage from a stressful situation”
“did not demonstrate willingness to correct the issue”
11. Precision & Care
Nationwide Average: 8.01/10
Bekins Moving Solutions has mixed feedback, with numerous customers praising their attentiveness and care, while a significant amount of others report experiences of damage, theft, and mishandling of their belongings.
Recent Reviews Mention...
“handled everything with respect and care”
“attention to detail, organization, cleanliness was five star”
“everything was secure and dry”
Customer Insights
Cost: $ 8947.00 from 3 historical data points
Local Move Duration: 3 hours from 3 reviews
Interstate Move Duration: 6 days from 4 reviews
Great Crew Members
| Dan | Dan and his team were wonderful |
| Chris Greene | Chris explained the quote and made the move seamless |
| Chris Greene, Angelo, Matt, Chad | attention to detail and exceptional leadership |
| Mario | efficient, fast and careful with the move |
| Arturo A.,Rober G.,David P. | did a fabulous job packing everything with no problem |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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