NorthStar Moving Company is a Los Angeles-based moving company that was founded in 1994 and offers local, long-distance, and even international moving services. One of the areas they serve is Santa Clarita, CA. Fully licensed and insured with over two decades of proven reputation and over 8,000 satisfied customers, NorthStar Moving Company understands that there is no such thing as a one-size-fits-all approach when it comes to relocation. They offer customized services to fit the unique needs of every individual, aligning with the fact that people looking for movers in Santa Clarita, CA would require different types of services. As a full-service mover, it provides all services anyone might need to get their belongings moved from one place to another, whether down the street or across the country.
NorthStar Moving Company
About NorthStar Moving Company
Additional Cities Served: Thousand Oaks, Simi Valley, Santa Barbara, Camarillo, Moorpark, Santa PaulaShow More >
Moving Services
- Local Moves
- Long Distance Moves
- International Moves
- Storage
- Luxury Packages
- Packing & Unpacking
- Art & Piano Moving
- Boxes & Supplies
California Moving License
Active
Last Checked: 12/06/24Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of NorthStar Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
NorthStar Moving Company is generally praised for its professionalism, efficiency, and excellent customer service, with numerous high ratings and positive experiences, despite a few reports of negative incidents and dissatisfaction from some customers.
Recent Reviews Mention...
“absolutely amazing experience with NorthStar”
“NorthStar movers were extremely polite and respectful”
“NorthStar provided a pleasurable moving experience”
2. Punctuality
Nationwide Average: 8.07/10
NorthStar Moving Company generally receives high praise for timely arrivals and proactive communication, although there are infrequent reports of significant delays and scheduling issues.
Recent Reviews Mention...
“movers showed up on time”
“they turned up early”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
NorthStar Moving Company receives mixed reviews, with some customers finding their services expensive and quoting issues, while a significant number praise the company for providing reasonable, competitive pricing and good value for the overall moving experience.
Recent Reviews Mention...
“most expensive moving company we got quotes from”
“price way over company approval level for reimbursement”
“what you pay is worth it”
4. Communication
Nationwide Average: 7.53/10
NorthStar Moving Company generally excels with responsive, helpful interactions and strong customer service, though there are a few reports of poor communication and service issues.
Recent Reviews Mention...
“guided me all the way through the process”
“called and spoke with dispatch to clarify”
“very responsive and great with all my questions”
5. Stick to Prices
Nationwide Average: 5.99/10
NorthStar Moving Company generally adheres to their initial estimates, with many customers praising their honesty and lack of hidden fees, despite a few dissenting experiences regarding unexpected price increases.
Recent Reviews Mention...
“final price was the same as estimate”
“comfort in the flat rate quoted being the final cost”
“insisted on payment before delivery check”
6. Speed
Nationwide Average: 8.58/10
NorthStar Moving Company generally receives high praise for their efficiency and rapid service, with numerous reviews highlighting exceptionally quick and proficient moves, although a few customers experienced slower than expected services.
Recent Reviews Mention...
“worked some magic getting 2 large pieces upstairs quickly”
“worked really fast”
“Took 7 hours for a minimal one-bedroom move.”
7. Friendliness
Nationwide Average: 8.91/10
NorthStar Moving Company consistently receives praise for their polite, respectful, and friendly staff, although there are a few isolated reports of negative behavior.
Recent Reviews Mention...
“they were very polite”
“they are fast and friendly”
“were extremely polite and respectful”
8. Will Hire Again
Nationwide Average: 8.18/10
NorthStar Moving Company receives a high level of praise and repeat business from satisfied customers, though a small contingent of dissatisfied customers express that they would not use the service again.
Recent Reviews Mention...
“would highly recommend NorthStar”
“would hire "the Magicians" again”
“very pleased with my move”
9. Professionalism
Nationwide Average: 8.31/10
NorthStar Moving Company generally receives high praise for its skilled, hardworking, and respectful teams, although there have been some instances of unprofessional behavior and dissatisfaction reported.
Recent Reviews Mention...
“were very professional”
“demonstrated skill and care with large pieces”
“worked very hard all day”
10. Conflict Handling
Nationwide Average: 4.07/10
NorthStar Moving Company receives mixed reviews, with several customers appreciating efforts like Wendy's proactive resolutions and management's intervention, while others criticize the company for not taking responsibility for damages, ignoring complaints, or failing to provide adequate compensation.
Recent Reviews Mention...
“denied to replace or pay for damaged items”
“went the extra mile and repaired furniture”
“did not rectify the loss of my valuable box”
11. Precision & Care
Nationwide Average: 8.01/10
NorthStar Moving Company generally receives positive feedback for their meticulous and attentive approach, although there are notable instances of significant customer dissatisfaction due to damage and loss.
Recent Reviews Mention...
“pointed out damages before moving my items”
“wrapped everything and took good care of our items”
“Items moved in 7 hours for a one bedroom apartment.”
Customer Insights
Cost: $ 5886.00 from 9 reviews
Hourly Minimum: 3 hours from 20 reviews
Local Move Duration: 4 hours from 154 reviews
Interstate Move Duration: 6 days from 55 reviews
Great Crew Members
Avner | really good to work with and guided me |
George, David, Alejandro | praised for being fast, friendly, working magic |
Lotem, Luis, Santos, Ubaldo | helpful in scheduling and communicative during move |
Cesar, Ramiro, Valery | gave my highest recommendation |
Kevin R, Jose G, Irvin U | turned up early, were super friendly and flexible |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Santa Clarita Moving Services