Raptor Van Lines is a full-service moving company based in Chatsworth, California. They specialize in long-distance moving and offer various services, including packing and unpacking, door-to-door service, storage options, and 24-hour customer support. Additionally, they ensure expert advice and guidance throughout the moving process. While the company's history and ownership are not explicitly stated, Raptor Van Lines operates under DOT 2966477 and MC 007823 regulatory numbers. For those looking for a California-based moving company with a wide range of services and strong customer support in Taft, CA, Raptor Van Lines is a noteworthy option.
Raptor Van Lines
Moving Services
- Full service long distance moving
- Packing & unpacking
- Door to door service
- Storage options
- 24 hour customer service
- Expert advice & guidance
Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Raptor Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Raptor Van Lines has received conflicting reviews, with many praising their exceptional service and smooth moving process, while a significant number of customers complain about unprofessionalism, overcharging, and poor experiences.
Recent Reviews Mention...
“Liars, Thieves, and Crooks imply terrible service”
“horrendous experience with Raptor Van Lines”
“cost ballooned to almost triple of original estimate”
2. Punctuality
Nationwide Average: 8.07/10
Raptor Van Lines generally receives high praise for being on time and adhering to schedules, despite a few instances of delays or early arrivals.
Recent Reviews Mention...
“truck arrived a day early, not as scheduled”
“arrived in 11 days instead of the 3 to 5 days promised”
“they were on time”
3. Affordability
Nationwide Average: 7.69/10
Raptor Van Lines has received mixed reviews, with several customers criticizing extreme and unexpected price increases, contrasting sharply with others praising its reasonable pricing and cost-effectiveness.
Recent Reviews Mention...
“cost nearly tripled unexpectedly”
“price increased 3X the day of the move”
“cost was almost triple of the original estimate”
4. Communication
Nationwide Average: 7.53/10
Raptor Van Lines has a highly polarized reputation, with some customers praising their responsive and friendly service, while a significant number report experiencing poor customer service, unresponsiveness, and difficulty in communication.
Recent Reviews Mention...
“numerous attempts to contact a manager failed”
“do not believe a word they say”
“communication was unhelpful and dismissive post-move”
5. Stick to Prices
Nationwide Average: 5.99/10
Raptor Van Lines has numerous reports of significantly increasing charges from the initial quotes, overshadowing instances where they accurately adhered to their estimates.
Recent Reviews Mention...
“quoted $3000 but charged $8000”
“price increased 3X unexpectedly”
“cost increased significantly from the estimated price”
6. Speed
Nationwide Average: 8.58/10
Raptor Van Lines overwhelmingly receives praise for their quick and efficient service, despite a single report of a significantly delayed delivery.
Recent Reviews Mention...
“promised 7-10 day delivery turned into 30”
“incredibly fast”
“3 man crew was quick”
7. Friendliness
Nationwide Average: 8.91/10
Raptor Van Lines generally receives praise for its courteous and friendly staff, despite a couple of instances where customers felt mistreated.
Recent Reviews Mention...
“felt deceived, robbed, and utterly disappointed”
“friendly and greeted my dogs”
“Nice bunch of people”
8. Will Hire Again
Nationwide Average: 8.18/10
Raptor Van Lines appears to have a strong base of highly satisfied customers who would recommend and use their services again, despite a smaller segment expressing significant dissatisfaction and an unwillingness to rehire.
Recent Reviews Mention...
“would definitely not hire again”
“would not hire again due to negative experience”
“would not hire this company again”
9. Professionalism
Nationwide Average: 8.31/10
Raptor Van Lines experiences a polarized perception with some customers highlighting their courteous and meticulous nature, while others criticize their lack of professionalism and transparency.
Recent Reviews Mention...
“failed to deliver on promises, very unprofessional”
“implied unprofessional behavior by not disclosing important clauses”
“lack of professional estimating process indicated”
10. Conflict Handling
Nationwide Average: 4.07/10
Raptor Van Lines generally shows a lack of effort to address and correct issues, with a rare exception where the owner intervened directly to resolve a problem.
Recent Reviews Mention...
“did not address the issue or attempt to right the wrong”
“did not right the wrong of delaying delivery greatly”
“unwillingness to address overcharging concerns adequately”
11. Precision & Care
Nationwide Average: 8.01/10
Raptor Van Lines consistently receives high praise for their meticulous and careful handling, ensuring items are protected and arrive in perfect condition, though there were isolated incidents of damage.
Recent Reviews Mention...
“items still in Las Vegas, potentially damaged”
“3 man crew was great. Careful”
“wrapped all my furniture efficiently”
Customer Insights
Cost: $ 6033.00 from 7 reviews
Interstate Move Duration: 11 days from 9 reviews
Great Crew Members
Tim, Damien | courteous and worked hard despite it being a hot July day |
Dave | professional, on time, friendly, and respectful |
Carlos | arrived as scheduled |
Serg, George, Russ | great help and quick move, protected things |
Hayley | so nice and understanding of my situation |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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