Raptor Van Lines

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Raptor Van Lines
based on 308+ data points
Circle Info

About Raptor Van Lines

Raptor Van Lines is a full-service moving company based in Chatsworth, California. They specialize in long-distance moving and offer various services, including packing and unpacking, door-to-door service, storage options, and 24-hour customer support. Additionally, they ensure expert advice and guidance throughout the moving process. While the company's history and ownership are not explicitly stated, Raptor Van Lines operates under DOT 2966477 and MC 007823 regulatory numbers. For those looking for a California-based moving company with a wide range of services and strong customer support in Taft, CA, Raptor Van Lines is a noteworthy option.

Additional Cities Served: Calabasas, Taft

Moving Services

  • Full service long distance moving
  • Packing & unpacking
  • Door to door service
  • Storage options
  • 24 hour customer service
  • Expert advice & guidance
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/11/25

USDOT

2966477

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Raptor Van Lines

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

6.98/10

Nationwide Average: 8.44/10

Comment Dots

Raptor Van Lines has received conflicting reviews, with many praising their exceptional service and smooth moving process, while a significant number of customers complain about unprofessionalism, overcharging, and poor experiences.

Reviews Mention icon

Recent Reviews Mention...

Liars, Thieves, and Crooks imply terrible service

horrendous experience with Raptor Van Lines

cost ballooned to almost triple of original estimate

2. Punctuality

7.44/10

Nationwide Average: 8.07/10

Comment Dots

Raptor Van Lines generally receives high praise for being on time and adhering to schedules, despite a few instances of delays or early arrivals.

Reviews Mention icon

Recent Reviews Mention...

truck arrived a day early, not as scheduled

arrived in 11 days instead of the 3 to 5 days promised

they were on time

3. Affordability

4.8/10

Nationwide Average: 7.69/10

Comment Dots

Raptor Van Lines has received mixed reviews, with several customers criticizing extreme and unexpected price increases, contrasting sharply with others praising its reasonable pricing and cost-effectiveness.

Reviews Mention icon

Recent Reviews Mention...

cost nearly tripled unexpectedly

price increased 3X the day of the move

cost was almost triple of the original estimate

4. Communication

4.62/10

Nationwide Average: 7.53/10

Comment Dots

Raptor Van Lines has a highly polarized reputation, with some customers praising their responsive and friendly service, while a significant number report experiencing poor customer service, unresponsiveness, and difficulty in communication.

Reviews Mention icon

Recent Reviews Mention...

numerous attempts to contact a manager failed

do not believe a word they say

communication was unhelpful and dismissive post-move

5. Stick to Prices

3.07/10

Nationwide Average: 5.99/10

Comment Dots

Raptor Van Lines has numerous reports of significantly increasing charges from the initial quotes, overshadowing instances where they accurately adhered to their estimates.

Reviews Mention icon

Recent Reviews Mention...

quoted $3000 but charged $8000

price increased 3X unexpectedly

cost increased significantly from the estimated price

6. Speed

8.72/10

Nationwide Average: 8.58/10

Comment Dots

Raptor Van Lines overwhelmingly receives praise for their quick and efficient service, despite a single report of a significantly delayed delivery.

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Recent Reviews Mention...

promised 7-10 day delivery turned into 30

incredibly fast

3 man crew was quick

7. Friendliness

8.55/10

Nationwide Average: 8.91/10

Comment Dots

Raptor Van Lines generally receives praise for its courteous and friendly staff, despite a couple of instances where customers felt mistreated.

Reviews Mention icon

Recent Reviews Mention...

felt deceived, robbed, and utterly disappointed

friendly and greeted my dogs

Nice bunch of people

8. Will Hire Again

6.83/10

Nationwide Average: 8.18/10

Comment Dots

Raptor Van Lines appears to have a strong base of highly satisfied customers who would recommend and use their services again, despite a smaller segment expressing significant dissatisfaction and an unwillingness to rehire.

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Recent Reviews Mention...

would definitely not hire again

would not hire again due to negative experience

would not hire this company again

9. Professionalism

5.64/10

Nationwide Average: 8.31/10

Comment Dots

Raptor Van Lines experiences a polarized perception with some customers highlighting their courteous and meticulous nature, while others criticize their lack of professionalism and transparency.

Reviews Mention icon

Recent Reviews Mention...

failed to deliver on promises, very unprofessional

implied unprofessional behavior by not disclosing important clauses

lack of professional estimating process indicated

10. Conflict Handling

2.25/10

Nationwide Average: 4.07/10

Comment Dots

Raptor Van Lines generally shows a lack of effort to address and correct issues, with a rare exception where the owner intervened directly to resolve a problem.

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Recent Reviews Mention...

did not address the issue or attempt to right the wrong

did not right the wrong of delaying delivery greatly

unwillingness to address overcharging concerns adequately

11. Precision & Care

8.64/10

Nationwide Average: 8.01/10

Comment Dots

Raptor Van Lines consistently receives high praise for their meticulous and careful handling, ensuring items are protected and arrive in perfect condition, though there were isolated incidents of damage.

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Recent Reviews Mention...

items still in Las Vegas, potentially damaged

3 man crew was great. Careful

wrapped all my furniture efficiently

Customer Insights icon

Customer Insights

Cost: $ 6033.00 from 7 reviews


Interstate Move Duration: 11 days from 9 reviews

Great Crew Members icon

Great Crew Members

Tim, Damiencourteous and worked hard despite it being a hot July day
Daveprofessional, on time, friendly, and respectful
Carlosarrived as scheduled
Serg, George, Russgreat help and quick move, protected things
Hayleyso nice and understanding of my situation
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Raptor Van Lines

Location
21350 Lassen St, Chatsworth, CA, 91311
Phone
+1 818-617-3059
Link
Google
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