Stratton & Sons Moving & Storage is a family-owned and operated business that has been serving the greater Los Angeles area for over 43 years. Founded in 1973 in the San Fernando Valley, the company has built its reputation on integrity, hard work, and customer satisfaction. Stratton & Sons offers a range of services, such as local moving, long-distance moving, full-packing, and custom wood crating for fragile items like fine art and antiques. The company is dedicated to maintaining high ethics and standards of professionalism, and holds an A+ rating with the Better Business Bureau. They are an eco-friendly and smoke-free business. For anyone looking for a complete list of movers in Simi Valley, CA, feel free to visit our city page for more details.
Stratton & Sons Moving & Storage
About Stratton & Sons Moving & Storage
Additional Cities Served: Santa Barbara, Calabasas, Tehachapi
Moving Services
- Local Move
- Long Distance Move
California Moving License
Active
Last Checked: 12/06/24Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Stratton & Sons Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Stratton & Sons Moving & Storage is overwhelmingly praised for their exceptional moving services, professionalism, and attention to detail, making them highly recommended by customers despite occasional critiques on pricing and performance.
Recent Reviews Mention...
“super impressed with the moving service”
“highly recommend Stratton and Sons moving”
“best moving service I've ever used”
2. Punctuality
Nationwide Average: 8.07/10
Stratton & Sons Moving & Storage consistently demonstrates impeccable timing, with repeated emphasis on always being on time and impressing customers with their promptness.
Recent Reviews Mention...
“they are punctual”
“always on time”
“arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Stratton & Sons Moving & Storage is generally considered to offer competitive and reasonable pricing, with many customers finding their rates better than expected and appreciating the company's efforts to save them money, despite a few detractors noting higher rates.
Recent Reviews Mention...
“storing everything at an affordable rate”
“rates have sky rocketed”
“Came in under the estimate”
4. Communication
Nationwide Average: 7.53/10
Stratton & Sons Moving & Storage excels with consistently positive feedback highlighting their professionalism, responsiveness, helpfulness, and outstanding customer service throughout the moving process.
Recent Reviews Mention...
“easy/pleasant electronic communication”
“wonderful customer service on the phone”
“they proved how professional and conscientious”
5. Stick to Prices
Nationwide Average: 5.99/10
Stratton & Sons Moving & Storage demonstrates a consistent and reliable adherence, often charging less than or exactly as estimated, although there was an isolated mention of hidden charges.
Recent Reviews Mention...
“They came in under the estimate”
“resolved billing issues in a fair and quick manner”
“invoice was for less than quoted.”
6. Speed
Nationwide Average: 8.58/10
Stratton & Sons Moving & Storage overwhelmingly impresses customers with their rapid, efficient, and professional moving services, despite a couple of reports of low speed.
Recent Reviews Mention...
“got me moved out very quickly”
“worked rapidly”
“capable and efficient”
7. Friendliness
Nationwide Average: 8.91/10
Stratton & Sons Moving & Storage consistently receives praise for their wonderful, polite, and kind team, illustrating their commitment to creating pleasant and professional experiences, with only a singular account of a disrespectful interaction.
Recent Reviews Mention...
“the gentlemen were so wonderful”
“a pleasure to work with”
“professional and kind staff”
8. Will Hire Again
Nationwide Average: 8.18/10
Stratton & Sons Moving & Storage is overwhelmingly recommended by its customers, indicating a strong likelihood of repeated business and high levels of satisfaction.
Recent Reviews Mention...
“won't store my stuff anywhere but Stratton & Sons”
“highly recommend them”
“Tyler's help would make me a lifetime supporter”
9. Professionalism
Nationwide Average: 8.31/10
Stratton & Sons Moving & Storage is overwhelmingly praised for their dedicated, hard-working, and highly professional staff, with only a couple of instances of dissatisfaction reported.
Recent Reviews Mention...
“professionalism of the moving crew”
“immense professionalism”
“proved how professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Stratton & Sons Moving & Storage generally demonstrates a strong commitment to addressing issues and rectifying mistakes, with most customers reporting positive outcomes, though there are notable exceptions where the company failed to meet expectations.
Recent Reviews Mention...
“finding places to accept our unwanted furniture”
“resolved billing issues quickly and fairly”
“resolved invoice for less than quoted.”
11. Precision & Care
Nationwide Average: 8.01/10
Stratton & Sons Moving & Storage consistently exhibits exceptional attention and diligence, ensuring items are treated, packed, and transported with the utmost respect and care, albeit with a rare instance of dissatisfaction.
Recent Reviews Mention...
“handled everything with immense care”
“worked with care”
“treated our possessions like their own”
Great Crew Members
Tyler | Tyler stopped to help me when stranded |
Izzie | Izzie and his team worked rapidly and with care |
Omar | worked with us on our last move |
Cassie | Cassie was especially patient and helped with the pod |
Alberto | Alberto and his team showed special comraderie |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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