For nearly 25 years, PODS Moving & Storage has been providing portable storage containers and comprehensive moving services. This company offers flexible and convenient solutions, allowing customers to load and unload belongings on their own timeline. While PODS operates across various countries including the United States, Canada, Australia, and the United Kingdom, it also has a prominent presence here in California. If you are looking for reliable movers in Chula Vista, CA, it's worth checking out the services they provide. With over 245 Storage Center locations servicing 46 states and 6 provinces, PODS is quite expansive. In addition to their wide range of coverage areas, they also offer various container sizes (8-foot, 12-foot, and 16-foot) to accommodate different moving needs. Alongside their main services, PODS provides extra services such as car shipping, moving supplies, and packing and loading assistance.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Vista, National City, Imperial Beach, Coronado
Moving Services
- Local Moving
- LongDistance Moving
- OnSite Storage
- Store at Their Facilities
- Contents Protection
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Commercial Moving
- Commercial Storage Units
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage receives mixed reviews with instances of outstanding service counterbalanced by numerous poor experiences and issues with customer service and access.
Recent Reviews Mention...
“Do not recommend.”
“excellence customer service”
“Pedro delivered the POD on time and was early”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage consistently fails to deliver items on schedule.
Recent Reviews Mention...
“Pedro was early and waited to start on time”
“Delivery was right on time”
“Pedro was very punctual”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is highly criticized for repeatedly deducting funds from customers' accounts, suggesting a negative customer experience.
Recent Reviews Mention...
“forced to incur additional expenses”
“It's pricey but worth it”
“very clear in the price breakdown”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage struggles significantly, facing issues such as repeated unhelpful responses, inconsistent information from different personnel, difficulty in accessing local representatives, rudeness to customers' neighbors, and a lack of available staff for communication.
Recent Reviews Mention...
“Appreciated the friendly customer service representatives”
“Received a courtesy call with 15 minute heads up”
“Pedro L. was patient and professional”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage consistently fails to uphold initial price agreements and has charged customers without formal agreements.
Recent Reviews Mention...
“Additional charges added once pods had my belongings”
“very clear in the price breakdown”
“No issues with quoted prices”
6. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage is perceived negatively due to staff being very aggressive in their attitude.
Recent Reviews Mention...
“Appreciated Pedro's patience and helpfulness”
“Pedro L. was courteous”
“Very friendly”
7. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage receives mixed feedback but leans more towards negative experiences with several customers advising against rehiring due to various issues.
Recent Reviews Mention...
“Do not recommend.”
“Very impressed with the service and ease of use”
“recommend this company and would hire again”
8. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage is overwhelmingly criticized for its unprofessionalism, with complaints about employees being uninformed and having an extremely negative attitude towards customers.
Recent Reviews Mention...
“Pedro was professional and the service was slick”
“Coordination handled very professionally”
“Pedro L. conducted himself professionally”
9. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage demonstrates a strong commitment by offering assistance with a rude driver issue.
Recent Reviews Mention...
“complaint pending, will see how it resolves”
“acknowledged the issue of dog hair but didn't prevent it”
“they denied the claim and blamed me”
10. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“many things got broken during transit.”
“they damaged a lot of my furniture”
“Roof is broken and container has graffiti.”
Great Crew Members
| Pedro Limon | 5-stars for professional handling and coordination |
| Pedro L. | Pedro L. was patient, professional, and courteous |
| Pedro | Pedro delivered on time and was very helpful |
| Pedro Limon | did a fantastic job, very friendly and professional |
| Pedro Lemon | Pedro was very professional and punctual |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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