Priority Moving and Storage

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MoversChevron RightCaliforniaChevron RightChula VistaChevron RightPriority Moving and Storage
based on 3146+ data points
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About Priority Moving and Storage

Priority Moving and Storage is a reliable and trusted moving company backed by over 40,000 successful moves and an overwhelmingly positive reputation, resulting in repeat customers and referrals. It has locations in San Diego and Chula Vista, California, serving the surrounding areas with affordable moving services that will make your move so much easier. Priority Moving and Storage’s mission is to exceed customer expectations on each and every moving job with outstanding solutions and exceptional customer service. Its comprehensive services will cover all aspects of your move, so you won’t have to lift a finger. With Priority Moving and Storage, you can let the professionals do all the heavy lifting. From residential to commercial, local to long-distance, Priority Moving and Storage will get the job done.

Additional Cities Served: Vista

Moving Services

  • Local moving services
  • Longdistance moving services
  • Residential moving services
  • Commercial moving services
  • International moving services
  • Storage services
  • Furniture moving services
  • Piano moving services
  • Pool table moving services
  • Packing services

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Summarized Review of Priority Moving and Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.09/10

Nationwide Average: 8.44/10

Comment Dots

Priority Moving and Storage generates highly polarized customer feedback, swinging from numerous commendations for exceptional service and professionalism to significant criticism for damages, poor customer care, and inconsistent service experiences.

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Recent Reviews Mention...

services were not as expected

had a great experience from start to finish

great work by movers

2. Punctuality

7.37/10

Nationwide Average: 8.07/10

Comment Dots

Priority Moving and Storage exhibits a mixed track record, with numerous instances of being either significantly early or late, though there are also several reports of adherence to scheduled times.

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Recent Reviews Mention...

they rescheduled on the day of moving

they were late

guys showed up on time

3. Affordability

7.39/10

Nationwide Average: 7.69/10

Comment Dots

Priority Moving and Storage seems to mostly offer competitive, reasonable pricing and good value, with numerous instances of final costs being lower than estimates, although there are notable complaints regarding overcharging and prices being higher than expected.

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Recent Reviews Mention...

they were affordable

cost $1,000 less than the quote

still a bit cheaper than other companies

4. Communication

7.36/10

Nationwide Average: 7.53/10

Comment Dots

Priority Moving and Storage exhibits a profoundly polarized performance, with notable praise for responsiveness and clarity from some staff members, while also facing significant criticism for poor communication practices, unprofessionalism, and lack of timely updates from others.

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Recent Reviews Mention...

it took over a week to reach customer service

lack of communication

explained the process and what was going to happen next

5. Stick to Prices

6.86/10

Nationwide Average: 5.99/10

Comment Dots

Priority Moving and Storage has a notably mixed track record with strong sentiments on both ends, showing that while many customers experienced prices at or below their quoted figures, a significant portion also faced unexpected increases and inconsistencies.

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Recent Reviews Mention...

quote matched our total price at the end

charges were 25% higher than quoted

final cost was $1,000 less than quoted

6. Speed

8/10

Nationwide Average: 8.58/10

Comment Dots

Priority Moving and Storage generally receives praise for quick and efficient moves, although there are several complaints about slow service and delays.

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Recent Reviews Mention...

got the job done super quick

house and garage packed and moved quickly

expedient service, even last minute

7. Friendliness

9.51/10

Nationwide Average: 8.91/10

Comment Dots

Priority Moving and Storage overwhelmingly exhibits a positive and professional demeanor, highlighted by their exceptional care, outgoing nature, and courteous staff, though there are isolated instances of perceived unprofessional or unfriendly behavior.

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Recent Reviews Mention...

Ryan and Manny were courteous

everyone was pleasant to work with

were wonderful and friendly

8. Will Hire Again

7.68/10

Nationwide Average: 8.18/10

Comment Dots

Priority Moving and Storage has mixed reviews with a notable number of customers expressing high satisfaction and loyalty, while a significant portion also indicates strong dissatisfaction and an unwillingness to use their services again.

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Recent Reviews Mention...

will never use this company again

do not recommend

would not recommend this company

9. Professionalism

8.54/10

Nationwide Average: 8.31/10

Comment Dots

Priority Moving and Storage generally exhibits a high degree of professionalism as reflected by numerous accounts of the crew going above and beyond, demonstrating respectful and efficient service, though there are noted instances of unprofessional behavior and poor customer service that detract from the overall experience.

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Recent Reviews Mention...

they were professional

were professional

Jessica and Brenda were professional

10. Conflict Handling

4.46/10

Nationwide Average: 4.07/10

Comment Dots

Priority Moving and Storage displays a polarized performance where, despite significant criticism for poor claim handling and lack of responsiveness, there are also notable instances where they have shown exceptional effort in resolving issues and compensating customers.

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Recent Reviews Mention...

only compensated me $100 for the hassle

issues not a priority and took months to repair

reached a fair outcome for my concerns

11. Precision & Care

7.83/10

Nationwide Average: 8.01/10

Comment Dots

Priority Moving and Storage has mixed reviews with numerous customers praising them for careful and diligent work, while a significant number of others reported damages and carelessness, reflecting inconsistency in service quality.

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Recent Reviews Mention...

furniture dented, chipped, and broken

stuff arrived undamaged including delicate items

ripped the back liner of my couch

Customer Insights icon

Customer Insights

Hourly Minimum: 4 hours from 9 reviews


Local Move Duration: 4.75 hours from 52 reviews

Interstate Move Duration: 10 days from 7 reviews

Great Crew Members icon

Great Crew Members

Ryan, Manny, Eric, LacyRyan and Manny were efficient and courteous, Eric and Lacy scheduled promptly
Jessica, Brendatook my concerns seriously, were exceptional
Rene, Kirk, Richardthey were flexible, extremely careful, and went the extra mile
Richard, Kirk, Joeso incredible, made it a breeze, went above & beyond
AndiraAndira went above and beyond to rectify issues
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Priority Moving and Storage

Location
2311 Boswell Rd # 1, Chula Vista, CA, 91914
Phone
(858) 923-5019
Link
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