Priority Moving and Storage is a reliable and trusted moving company backed by over 40,000 successful moves and an overwhelmingly positive reputation, resulting in repeat customers and referrals. It has locations in San Diego and Chula Vista, California, serving the surrounding areas with affordable moving services that will make your move so much easier. Priority Moving and Storage’s mission is to exceed customer expectations on each and every moving job with outstanding solutions and exceptional customer service. Its comprehensive services will cover all aspects of your move, so you won’t have to lift a finger. With Priority Moving and Storage, you can let the professionals do all the heavy lifting. From residential to commercial, local to long-distance, Priority Moving and Storage will get the job done.
Priority Moving and Storage
About Priority Moving and Storage
Additional Cities Served: Vista
Moving Services
- Local moving services
- Longdistance moving services
- Residential moving services
- Commercial moving services
- International moving services
- Storage services
- Furniture moving services
- Piano moving services
- Pool table moving services
- Packing services
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Summarized Review of Priority Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Priority Moving and Storage generates highly polarized customer feedback, swinging from numerous commendations for exceptional service and professionalism to significant criticism for damages, poor customer care, and inconsistent service experiences.
Recent Reviews Mention...
“services were not as expected”
“had a great experience from start to finish”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Priority Moving and Storage exhibits a mixed track record, with numerous instances of being either significantly early or late, though there are also several reports of adherence to scheduled times.
Recent Reviews Mention...
“they rescheduled on the day of moving”
“they were late”
“guys showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Priority Moving and Storage seems to mostly offer competitive, reasonable pricing and good value, with numerous instances of final costs being lower than estimates, although there are notable complaints regarding overcharging and prices being higher than expected.
Recent Reviews Mention...
“they were affordable”
“cost $1,000 less than the quote”
“still a bit cheaper than other companies”
4. Communication
Nationwide Average: 7.53/10
Priority Moving and Storage exhibits a profoundly polarized performance, with notable praise for responsiveness and clarity from some staff members, while also facing significant criticism for poor communication practices, unprofessionalism, and lack of timely updates from others.
Recent Reviews Mention...
“it took over a week to reach customer service”
“lack of communication”
“explained the process and what was going to happen next”
5. Stick to Prices
Nationwide Average: 5.99/10
Priority Moving and Storage has a notably mixed track record with strong sentiments on both ends, showing that while many customers experienced prices at or below their quoted figures, a significant portion also faced unexpected increases and inconsistencies.
Recent Reviews Mention...
“quote matched our total price at the end”
“charges were 25% higher than quoted ”
“final cost was $1,000 less than quoted”
6. Speed
Nationwide Average: 8.58/10
Priority Moving and Storage generally receives praise for quick and efficient moves, although there are several complaints about slow service and delays.
Recent Reviews Mention...
“got the job done super quick”
“house and garage packed and moved quickly”
“expedient service, even last minute”
7. Friendliness
Nationwide Average: 8.91/10
Priority Moving and Storage overwhelmingly exhibits a positive and professional demeanor, highlighted by their exceptional care, outgoing nature, and courteous staff, though there are isolated instances of perceived unprofessional or unfriendly behavior.
Recent Reviews Mention...
“Ryan and Manny were courteous”
“everyone was pleasant to work with”
“were wonderful and friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Priority Moving and Storage has mixed reviews with a notable number of customers expressing high satisfaction and loyalty, while a significant portion also indicates strong dissatisfaction and an unwillingness to use their services again.
Recent Reviews Mention...
“will never use this company again”
“do not recommend”
“would not recommend this company ”
9. Professionalism
Nationwide Average: 8.31/10
Priority Moving and Storage generally exhibits a high degree of professionalism as reflected by numerous accounts of the crew going above and beyond, demonstrating respectful and efficient service, though there are noted instances of unprofessional behavior and poor customer service that detract from the overall experience.
Recent Reviews Mention...
“they were professional”
“were professional”
“Jessica and Brenda were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Priority Moving and Storage displays a polarized performance where, despite significant criticism for poor claim handling and lack of responsiveness, there are also notable instances where they have shown exceptional effort in resolving issues and compensating customers.
Recent Reviews Mention...
“only compensated me $100 for the hassle”
“issues not a priority and took months to repair ”
“reached a fair outcome for my concerns”
11. Precision & Care
Nationwide Average: 8.01/10
Priority Moving and Storage has mixed reviews with numerous customers praising them for careful and diligent work, while a significant number of others reported damages and carelessness, reflecting inconsistency in service quality.
Recent Reviews Mention...
“furniture dented, chipped, and broken ”
“stuff arrived undamaged including delicate items”
“ripped the back liner of my couch”
Customer Insights
Hourly Minimum: 4 hours from 9 reviews
Local Move Duration: 4.75 hours from 52 reviews
Interstate Move Duration: 10 days from 7 reviews
Great Crew Members
Ryan, Manny, Eric, Lacy | Ryan and Manny were efficient and courteous, Eric and Lacy scheduled promptly |
Jessica, Brenda | took my concerns seriously, were exceptional |
Rene, Kirk, Richard | they were flexible, extremely careful, and went the extra mile |
Richard, Kirk, Joe | so incredible, made it a breeze, went above & beyond |
Andira | Andira went above and beyond to rectify issues |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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