Nava Bros Moving is one of Northern California’s premier local moving companies. It provides quality service at affordable prices with professional movers who will take care of all aspects of your relocation from start to finish, so there are no issues or worries on either end. Customers can count on Nava Bros when they’re looking for an experienced team capable enough to handle the challenges faced during a move, whether these involve packing fragile items, handling antiques, or lifting heavy or bulky furniture up a flight of stairs. Its trained and friendly professionals are efficient and reliable, always completing their projects on schedule. Nava Bros specializes in full-service moves, but it also offers loading and unloading labor if that is what you need. Passionate about ensuring every move is done right, Nava Bros strives to provide all clients with a smooth moving experience. If you're considering a move and would like to explore more options, you can check out a curated list of movers in Concord, CA.
NavaBros Moving
Moving Services
- Packing and Unpacking Services
- Loading Service
- Unloading Service
- Local Moving Service
- Longdistance Moving Service
- LastMinute Moving Service
- Furniture Moving Service
- Appliance Moving Service
- Commercial Moving Service
- StressFree Moving Experience
Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of NavaBros Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
NavaBros Moving has mixed reviews where they are praised for their professionalism and friendly service but criticized for significant damage to belongings.
Recent Reviews Mention...
“Movers were inexperienced and unprofessional”
“Chris and Marcello did an outstanding job”
“Overcharged me”
2. Punctuality
Nationwide Average: 8.07/10
NavaBros Moving generally maintains a timely schedule but has experienced instances of delay.
Recent Reviews Mention...
“arrived 2 hours late”
“They arrived on time”
“gave notice when 25 minutes out”
3. Affordability
Nationwide Average: 7.69/10
NavaBros Moving receives mixed feedback, with customers mentioning a case of paying more than expected but feeling it was worth it, contrasted by an experience where the cost was double the initial estimate.
Recent Reviews Mention...
“Overcharged me”
“paid a little more but worth it”
“all for a great price”
4. Communication
Nationwide Average: 7.53/10
NavaBros Moving demonstrates a significant lack of responsiveness, as evidenced by their failure to reply to customer messages despite multiple attempts.
Recent Reviews Mention...
“owner doesn't answer texts or calls”
“Communication was bad”
“Great at communicating with us”
5. Stick to Prices
Nationwide Average: 5.99/10
NavaBros Moving consistently fails to maintain their estimated costs, often doubling them by the move's end.
Recent Reviews Mention...
“Overcharged me”
“move ended up being double the estimate”
“fit everything in 1 truck load instead of 2”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“quick working”
“efficiently got the job done”
“Did it within a couple hours”
7. Friendliness
Nationwide Average: 8.91/10
NavaBros Moving consistently impresses with their courteous, friendly, and nice demeanor towards their customers.
Recent Reviews Mention...
“Movers were rude”
“one mover was professional”
“They were very kind and friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
NavaBros Moving has a notably low level of customer satisfaction, with the majority expressing reluctance to re-engage their services due to unprofessionalism and lack of responsiveness.
Recent Reviews Mention...
“would not hire again”
“would not hire again”
“would highly recommend them for moving needs”
9. Professionalism
Nationwide Average: 8.31/10
NavaBros Moving received mixed reviews citing professional behavior and unprofessional conduct that included being pushy about leaving.
Recent Reviews Mention...
“Crew was unprofessional”
“mixed professionalism among the crew”
“They were very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
NavaBros Moving shows a complete disregard by not responding to attempts to file an insurance claim or address customer issues.
Recent Reviews Mention...
“no effort to address issues mentioned”
“no acknowledgement of damage or attempt to rectify”
“helped out beyond expectations”
11. Precision & Care
Nationwide Average: 8.01/10
NavaBros Moving seems to struggle, with issues like expected damages to furniture and instances such as packing metal against a TV, leading to it cracking.
Recent Reviews Mention...
“items were damaged by being slammed down”
“items might have been handled poorly”
“Guys were inexperienced and couldn't pack truck properly”
Customer Insights
Local Move Duration: 2 hours from 10 reviews
Great Crew Members
Chris, Marcello | Chris and Marcello did an outstanding job |
Jose, Ali | hard working, competent, careful, respectful |
Marcello,Chris | Marcello and Chris were enthusiastic and professional |
NavaBros | provided outstanding service |
Jose, Ali | took good care of our belongings, were professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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