Relocating with a delicate instrument can be complicated, but the pros from Signal Hill-based PODS Moving & Storage makes it smooth and stress-free. With over four decades' experience, this family-owned and operated business specializes in piano and organ moving and storage services. Whether you're transferring within the city of Long Beach or California statewide, count on their personal and efficient service starting from your initial call until the safe delivery at your new destination. As an experienced mover serving Long Beach, CA, their strict attention to detail and meticulousness has earned PODS Moving & Storage a solid reputation for customer satisfaction and positive reviews and referrals from many clients.
PODS Moving & Storage
based on 440+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Fullerton, Downey, Compton, Carson, Lakewood, BellflowerShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage OnSite
- Store at Our Facilities
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Commercial Moving
- Athome storage
- Temporary storage at PODS Storage Center
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.54/10
Nationwide Average: 8.44/10
PODS Moving & Storage generally receives high praise for excellent and professional service, despite a few reports of significant inconvenience and dissatisfaction from some customers.
Recent Reviews Mention...
“Excellent and timely service”
“Fernando was extremely professional, kind, and efficient”
“Everything went perfect”
2. Punctuality
6.77/10
Nationwide Average: 8.07/10
PODS Moving & Storage generally provides timely and responsive service, though there are notable instances of missed delivery windows and lack of communication, leading to a mixed overall experience.
Recent Reviews Mention...
“Service was timely”
“very responsive with no wait time for receiving POD”
“no notification for redelivery, missed delivery window”
3. Affordability
4.9/10
Nationwide Average: 7.69/10
PODS Moving & Storage receives mixed feedback with some customers finding it shockingly affordable and well-priced, while a significant number experience it as expensive, riddled with unexpected charges, and not aligned with their budget expectations.
Recent Reviews Mention...
“Initial payment was billed 3 times the bill”
“ended up with the lowest price”
“Lowest cost was shocking”
4. Communication
6.2/10
Nationwide Average: 7.53/10
PODS Moving & Storage shows a mixed sentiment with many customers praising their responsive and informative service, while a noticeable number report significant issues with customer service and communication inconsistencies.
Recent Reviews Mention...
“Great job communicating”
“very responsive”
“Great customer service and provided great information”
5. Stick to Prices
1.71/10
Nationwide Average: 5.99/10
PODS Moving & Storage has a severely negative reputation for adding extra charges, overbilling, and not adhering to initial quotes, leading to customer dissatisfaction.
Recent Reviews Mention...
“Took weeks to get it all adjusted”
“Charging fees and kept delaying delivery.”
“Add extra charges not initially quoted”
6. Speed
8.01/10
Nationwide Average: 8.58/10
PODS Moving & Storage generally provides quick and efficient service, though there have been rare instances of delays and mismanagement.
Recent Reviews Mention...
“done in 15 minutes, so very speedy”
“Kept things for a year longer due to mismanagement.”
“POD pickup was quick and efficient”
7. Friendliness
8.83/10
Nationwide Average: 8.91/10
PODS Moving & Storage generally receives positive reviews for their team's kindness, patience, and professionalism, with several employees being specifically praised for their exceptional service.
Recent Reviews Mention...
“Fernando was extremely kind”
“Fernando is an awesome guy”
“Fernando is a really, really nice guy”
8. Will Hire Again
6.59/10
Nationwide Average: 8.18/10
PODS Moving & Storage receives mixed reviews, with a substantial number of customers expressing high satisfaction and a willingness to use their services again, countered by a notable portion of customers expressing dissatisfaction and a reluctance to rehire.
Recent Reviews Mention...
“Would hire again”
“would hire again”
“Just move it yourself”
9. Professionalism
8.24/10
Nationwide Average: 8.31/10
PODS Moving & Storage generally receives high praise, particularly for individuals like Fernando, though there are a few mentions of mismanagement and unprofessional behavior from certain team members or drivers.
Recent Reviews Mention...
“Entire team did a great job”
“Fernando was extremely professional”
“Fernando Herrdia is a terrific representative”
10. Conflict Handling
2.14/10
Nationwide Average: 4.07/10
PODS Moving & Storage generally fails to adequately address or effectively resolve customer issues, with frequent instances of neglect and inaction, though rare exceptions of satisfactory solutions are noted.
Recent Reviews Mention...
“Did not address the issue of a hole in the roof”
“acknowledged issue but no effort to fix it”
“never actually take any steps to resolve the matter”
11. Precision & Care
6.42/10
Nationwide Average: 8.01/10
PODS Moving & Storage has mixed reviews, showing both instances of careful handling and significant issues regarding damage and cleanliness.
Recent Reviews Mention...
“Items broken and container had a hole”
“POD had water damage.”
“took great care when maneuvering Podzilla, left no damage”
Great Crew Members
| Fernando Heredia | Fernando ensured Pods placement was safe and as requested |
| Fernando | extremely professional, kind, and efficient without damaging the grass |
| Tracy | Tracy was amazing with customer service |
| Fernando | eased my concerns and suggested ways to maximize use |
| Fernando | Fernando was awesome, polite, and knowledgeable |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
220 E Stanley St, Compton, CA, 90220
(877) 770-7637
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