Safe Haul Moving Company is a family-owned and operated business based in Concord, California, with over 10 years of experience. They offer a wide range of moving services, including residential and commercial moves, packing and unpacking, and long-distance moving within California. The company is well-known for its courteous, caring, and professional moving services and has received an A rating from the Better Business Bureau. The team of experienced movers at Safe Haul takes pride in providing a stress-free and enjoyable moving experience for their clients. They serve various cities in California, including Walnut Creek, Lafayette, Danville, San Ramon, Pleasanton, Blackhawk, Castro Valley, Fairfield, Livermore, Napa, Berkeley, Martinez, Antioch, and Dublin.
Safe Haul Moving Company
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Safe Haul Moving Company
Additional Cities Served: Antioch, San Ramon, Pittsburg, Walnut Creek, Danville, OakleyShow More >
Moving Services
- Local moving services
- Lastminute moving services
- Residential moves
- Commercial moves
- Longdistance moving within California
- Professional packing services
- Professional unpacking services
- Furniture disassembly/reassembly
- Appliance transportation
- Small business relocation
California Moving License
Active
Last Checked: 12/06/24If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Safe Haul Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Safe Haul Moving Company receives mixed reviews, but many customers report having exceptional experiences that highlight ease, professionalism, and high satisfaction with the moving services.
Recent Reviews Mention...
“great job by movers”
“Safe Haul Moving made my move stress-free”
“great moving experience”
2. Punctuality
Nationwide Average: 8.07/10
Safe Haul Moving Company generally satisfies customers with timely service, despite occasional delays and instances of taking longer than expected.
Recent Reviews Mention...
“showed up a little late”
“They arrived on time”
“Arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Safe Haul Moving Company receives mixed reviews with several customers finding their pricing unreasonable and experiencing overcharging, while others praise the company for its very reasonable and affordable rates.
Recent Reviews Mention...
“extremely overpriced compared to market”
“cost was lower than the estimate”
“great price”
4. Communication
Nationwide Average: 7.53/10
Safe Haul Moving Company has mixed reviews, with some customers facing significant communication issues, while others praise their customer service and responsiveness.
Recent Reviews Mention...
“kept me informed every step of the way”
“great reliable support”
“shut the phone on my face after asking for a discount”
5. Stick to Prices
Nationwide Average: 5.99/10
Safe Haul Moving Company has a poor reputation for significantly exceeding initial estimates and making customers feel scammed by charging more than the work done.
Recent Reviews Mention...
“quoted prices were unreasonably high”
“cost was lower than the estimate”
“Company did not stick to quoted prices”
6. Speed
Nationwide Average: 8.58/10
Safe Haul Moving Company generally provides quick service, however, there has been at least one report of a significantly slower-than-expected move.
Recent Reviews Mention...
“done in less time than expected”
“hustled throughout the day”
“Delivery was quick and easy”
7. Friendliness
Nationwide Average: 8.91/10
Safe Haul Moving Company consistently earns high marks for their courteous, respectful, and professional demeanor, despite one instance of unprofessional behavior.
Recent Reviews Mention...
“Thanks Gentlemen!!!!!”
“terribly rude behavior over the phone”
“their movers are very friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Safe Haul Moving Company has received strongly contrasting reviews, with some customers expressing significant dissatisfaction and caution against using their services, while a notable majority have highly positive sentiments, expressing eagerness and definite plans to use or recommend their services again.
Recent Reviews Mention...
“recommend them and would hire again”
“Highly recommend Safe Haul”
“would recommend to all”
9. Professionalism
Nationwide Average: 8.31/10
Safe Haul Moving Company mostly receives high praise for courteous, respectful, and professional behavior, although there are isolated incidents of unprofessional conduct.
Recent Reviews Mention...
“very professional and efficient”
“Their crew was professional”
“Very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Safe Haul Moving Company demonstrates a clear lack of effort in resolving customer complaints and issues, as evidenced by unreturned deposits, no follow-up or compensation, and ceased communication by the owner after complaints.
Recent Reviews Mention...
“never received my deposit back”
“Didn't refund and also refund booking amount”
“have not received any compensation or follow-up”
11. Precision & Care
Nationwide Average: 8.01/10
Safe Haul Moving Company receives mixed reviews, with a notable number of customers applauding their meticulous approach to preserving the integrity of belongings, while a few report experiences of carelessness and damage.
Recent Reviews Mention...
“incredibly careful with all my belongings”
“moved with care”
“got me packed up the right way and safely”
Customer Insights
Local Move Duration: 5.25 hours from 6 reviews
Great Crew Members
| Juan, Jose | moved everything very fast and efficiently, followed instructions |
| Jose,Juan,Martin | showed professionalism and made the move smooth |
| Ajay | Thank you Ajay |
| AJ | explained in detail, ensuring satisfactory service |
| AJ,Adam,Juan,Harold | AJ and Adam great with communication, Juan and Harold careful with furniture |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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