For 35 years, Valley Relocation & Storage has been a reliable fixture in the San Francisco Bay Area, San Jose, and Sacramento. This full-service mover provides a range of services, ensuring that clients have a smooth and stress-free experience. Their hands-on approach includes carefully assessing unique moving needs, offering free cost estimates, securing moving dates, and deploying dedicated teams of packers and drivers. They do not just serve individuals and families looking for residential moving services, but also cater to the dynamic needs of businesses in these areas. In fact, one of their stand-out services is commercial moving. Valley Relocation is an affiliate of North American Van Lines and has the capacity to tackle specialty moves such as transferring IT equipment or data centers, organizing specialized shipping, and providing additional support services to facilities. For those aiming to hire a moving company in Modesto, CA, it's crucial to do some comparison and check out various options. It's always a smart move to assess the field and make an informed choice.
Valley Relocation & Storage
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About Valley Relocation & Storage
Additional Cities Served: Concord, Antioch, Richmond, San Leandro, Pittsburg, Walnut CreekShow More >
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Moving Services
- Commercial Moving
- Residential Movers
- Office Move
- Business Residential House Apartment
- IT Equipment or Data Center Facility Support
- MAC Services
- CRST Specialized Shipping Domestic or International
- Commercial Storage
- Industrial Equipment Requires Rigging Facility Services
- Remodels/Tenant Improvements
California Moving License
Active
Last Checked: 12/06/24If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Valley Relocation & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Valley Relocation & Storage receives mixed reviews, with a majority of customers expressing complete satisfaction and commendation for their services, while a significant minority reports severe dissatisfaction and unprofessional experiences.
Recent Reviews Mention...
“complete satisfaction with moving job”
“absolute joy working with the team”
“exceptional job and seamless experience”
2. Punctuality
Nationwide Average: 8.07/10
Valley Relocation & Storage has mixed reviews, with instances of being on time or even early contrasting sharply with complaints of significant delays or no-shows.
Recent Reviews Mention...
“crew arrived punctually on both days”
“promptness in the move process”
“delivered on time”
3. Affordability
Nationwide Average: 7.69/10
Valley Relocation & Storage garners mixed reviews, with some customers finding it reasonably priced and offering great value, while others consider their services expensive.
Recent Reviews Mention...
“charged several thousand dollars”
“reasonably priced considering all that was involved”
“Cost is within market”
4. Communication
Nationwide Average: 7.53/10
Valley Relocation & Storage exhibits a polarizing performance, with customers reporting very high satisfaction in some instances and significant dissatisfaction in others, highlighting inconsistent experiences with responsiveness and professionalism.
Recent Reviews Mention...
“team was responsive”
“flawless pre-move coordination and communication”
“great communication throughout the move”
5. Stick to Prices
Nationwide Average: 5.99/10
Valley Relocation & Storage has mixed feedback with instances of not adhering to original quotes alongside reports of honoring or even bettering the estimated prices.
Recent Reviews Mention...
“Tim's estimate was accurate”
“apparently attempted to avoid late charges by moving delivery window”
“final price was lower than the estimate”
6. Speed
Nationwide Average: 8.58/10
Valley Relocation & Storage generally receives high praise for quick and efficient service, though there are notable exceptions regarding delays and responsiveness.
Recent Reviews Mention...
“remarkable efficiency in moving process”
“crew did the work under their time estimate”
“incredibly fast and efficient”
7. Friendliness
Nationwide Average: 8.91/10
Valley Relocation & Storage is overwhelmingly perceived as amicable and considerate, with an isolated report of rudeness.
Recent Reviews Mention...
“accommodating and professional”
“positive attitude and professionalism throughout”
“everyone was friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Valley Relocation & Storage receives overwhelmingly positive feedback from the majority for their service, though it's noteworthy that some customers distinctly expressed they would not engage with the company again.
Recent Reviews Mention...
“would hire again”
“would recommend Valley Relocation”
“would enthusiastically recommend their services”
9. Professionalism
Nationwide Average: 8.31/10
Valley Relocation & Storage receives mixed reviews, with many praising their professionalism and helpfulness, while a notable minority criticizes their unprofessionalism and lack of problem-solving initiative.
Recent Reviews Mention...
“very professional, helpful, knowledgeable, cordial”
“crew was professional”
“very professional team”
10. Conflict Handling
Nationwide Average: 4.07/10
Valley Relocation & Storage demonstrates a highly inconsistent approach, with a couple instances of proactive issue resolution overshadowed by numerous reports of unaddressed and unresolved customer complaints.
Recent Reviews Mention...
“flexible & adaptable, taking quick action to resolve issues”
“enormous donations he has brought my school”
“have stopped offering excuses and addressing issues”
11. Precision & Care
Nationwide Average: 8.01/10
Valley Relocation & Storage generally receives praise for their carefulness and protection of items during moves, though there are significant reports of damage and issues like mold, flooding, and lost parts, indicating variability in service quality.
Recent Reviews Mention...
“careful handling of office equipment and furniture”
“handled my belongings better than I would have”
“not a scratch on anything, and nothing broken”
Great Crew Members
| Scott Seppala | led the team awesomely, was very professional |
| Ron, Justin, Luis, Rob, Daniel | provided exceptional service and professionalism |
| Ron, Luis, Jorge | all were involved and accommodating |
| Ron Roberson, Rob Garcia | Ron listened well and responded quickly, Rob very patient and friendly |
| Karen, Tim | Karen responded well, Tim provided accurate estimate |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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