Universal Self Storage Corona, a subsidiary of Guardian Storage Centers, has been providing self storage services since 1999. The company is based in Irvine, California, and operates over 75 storage properties across California, Arizona, and Nevada, totaling more than 4.9 million square feet of space. They offer online rentals with 24/7 access, month-to-month leases, and vehicle, boat, and RV storage options. They take pride in their strong customer service relationship and have been awarded an 'A+' Better Business Bureau accreditation. In addition to storage units, they also provide packing supplies, cell tower leasing, and free moving trucks for their customers. For folks seeking moving assistance or looking for other movers in Corona, CA, there are several reputable companies to choose from.
Universal Self Storage Corona
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Universal Self Storage Corona
Moving Services
- Monthly Rentals
- RV/Boat Storage
- Business Storage
- Protection Plan
- Packing Supplies
- Auctions
- Cell Tower Leasing
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Universal Self Storage Corona
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Universal Self Storage Corona receives overwhelmingly positive reviews for its service, professionalism, and security, despite a few criticisms regarding customer service and specific issues.
Recent Reviews Mention...
“place had a toxic hazard in the unit”
“great service”
“It's a secure place & staff is great worthy of 5 star”
2. Affordability
Nationwide Average: 7.69/10
Universal Self Storage Corona is generally perceived as offering competitive prices and great promotional deals, though a few customers have raised concerns about high prices or being overcharged.
Recent Reviews Mention...
“best prices around”
“able to save 30% by shopping around”
“they overcharge you”
3. Communication
Nationwide Average: 7.53/10
Universal Self Storage Corona generally receives high praise for its excellent, friendly, and helpful customer service, despite a few significant complaints about unresponsiveness and perceived rudeness.
Recent Reviews Mention...
“Damien provided excellent customer service.”
“Friendly and helpful communication”
“the customer service is excellent”
4. Friendliness
Nationwide Average: 8.91/10
Universal Self Storage Corona receives overwhelmingly positive acknowledgment for their respectful, polite, and exceptionally helpful staff, despite a singular adverse remark about mean personnel.
Recent Reviews Mention...
“Kawika was very respectful”
“Damien is always so kind and helpful”
“staff was great”
5. Will Hire Again
Nationwide Average: 8.18/10
Universal Self Storage Corona generally garners positive feedback, highlighted by numerous customers expressing satisfaction and intent to rehire, though a few have shared their reluctance to use their services again due to specific concerns.
Recent Reviews Mention...
“would not rent from this place again”
“Would hire again for their friendliness and help”
“highly recommend them and would hire again”
6. Professionalism
Nationwide Average: 8.31/10
Universal Self Storage Corona receives overwhelmingly positive feedback for their outstanding service, highly professional and helpful staff, including commendations for individuals like Damian and Melissa, despite a single report of disinterest in customer service.
Recent Reviews Mention...
“Service was outstanding”
“Very professional crew, especially Damian”
“knowledgeable and super clean indicates high professionalism”
7. Conflict Handling
Nationwide Average: 4.07/10
Universal Self Storage Corona significantly lacks initiative and effectiveness in addressing customer grievances, ranging from inadequate compensation for damages to a refusal to facilitate higher-level discussions for issue resolution.
Recent Reviews Mention...
“offered to spray but it was too late”
“did not address concerns”
“did not help or extend late fee deadline during need”
Great Crew Members
| Kawika | Kawika was very respectful and attentive |
| Damien | exercising excellent customer service and mentioned specials |
| Damien | Damien was especially helpful |
| Damien | Damien is awesome and always so helpful |
| Damien | provided great customer service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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