Golden Bay Relocation LLC is a full-service moving company based in the San Francisco Bay Area, serving both residential and commercial clients since 1992. Operating for over three decades, they are fully licensed and insured, offering a comprehensive suite of moving services specifically tailored to manage the stress and complexity associated with relocation. What sets Golden Bay apart is their commitment to improving the moving industry's image; they emphasize ethical practices and nurturing client relationships, ensuring a stress-free and cost-effective moving experience. The company's team consists of dependable, courteous, and professional movers, dedicated to providing the highest-quality relocation solutions. Their primary service areas include local moves within the Bay Area.
Golden Bay Relocation
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Golden Bay Relocation
Additional Cities Served: Daly City, South San Francisco, San Bruno, Orinda, Half Moon Bay, EmeryvilleShow More >
Moving Services
- Local Movers Bay Area
- Commercial Movers Bay Area
California Moving License
Revoked
Last Checked: 12/06/24If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Golden Bay Relocation
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Golden Bay Relocation overwhelmingly receives high praise for its professionalism, efficiency, and exceptional service, while only a few reviews report dissatisfaction with overcharging, furniture damage, and work attitude.
Recent Reviews Mention...
“highly recommend this company”
“everything was perfect”
“service was very prompt and careful”
2. Punctuality
Nationwide Average: 8.07/10
Golden Bay Relocation mostly receives praise for being on time and prompt, though there are a few instances of significant delays and scheduling mishaps.
Recent Reviews Mention...
“they were very prompt”
“the movers were punctual”
“arrived within the window promised”
3. Affordability
Nationwide Average: 7.69/10
Golden Bay Relocation is generally perceived as offering transparent, fair, and competitive prices, although a few instances of discrepancy between quoted and final prices have been reported.
Recent Reviews Mention...
“very reasonable compared to other companies”
“pricing is super transparent and straightforward”
“very fair rate”
4. Communication
Nationwide Average: 7.53/10
Golden Bay Relocation generally excels with numerous reviews praising their responsiveness, clear communication, and effective customer service, though a few reports of miscommunication and unresponsiveness slightly mar an otherwise strong performance.
Recent Reviews Mention...
“coordinator asked detailed questions”
“were responsive to our requests”
“customer support is super on top of it”
5. Stick to Prices
Nationwide Average: 5.99/10
Golden Bay Relocation experiences mixed feedback, with customers either praising them for transparency and accuracy in their quotes or criticizing them for hidden fees and significant discrepancies between initial and final quotes.
Recent Reviews Mention...
“final quote doubled from original quote”
“pricing was very transparent”
“quote is accurate and paid what calculated”
6. Speed
Nationwide Average: 8.58/10
Golden Bay Relocation overwhelmingly receives praise for their efficiency, quick work, and ability to complete moves in a timely manner, despite a few reports of slower than expected service.
Recent Reviews Mention...
“efficient job”
“slower than a previous crew but still careful”
“move did not take all day and night”
7. Friendliness
Nationwide Average: 8.91/10
Golden Bay Relocation consistently demonstrates exceptional warmth and courtesy, earning overwhelmingly positive feedback for their kind, respectful, and personable interactions, with only a few instances of negative behavior noted.
Recent Reviews Mention...
“everyone was super friendly”
“very kind movers”
“amazing job from the crew”
8. Will Hire Again
Nationwide Average: 8.18/10
Golden Bay Relocation has overwhelmingly positive feedback, with a vast majority of customers expressing a clear intent to use their services again and recommending them to others, despite a few dissenting opinions.
Recent Reviews Mention...
“would definitely use them again”
“would look to use them again”
“would definitely hire them again”
9. Professionalism
Nationwide Average: 8.31/10
Golden Bay Relocation consistently receives high praise for their professionalism, hard work, kindness, attention to detail, and problem-solving skills, though there are a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“very professional”
“crew did an amazing job”
“very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Golden Bay Relocation generally shows a strong commitment to resolving issues, with numerous instances of reimbursing, repairing, and going above and beyond to ensure customer satisfaction despite a few reports of inadequate compensation or unresolved issues.
Recent Reviews Mention...
“no effort to rectify issues mentioned”
“won't leave until ALL the work is complete”
“they paid only a fraction for damaged furniture”
11. Precision & Care
Nationwide Average: 8.01/10
Golden Bay Relocation has overwhelmingly positive feedback for their diligence and meticulousness, with numerous instances of careful moving, attention to detail, and specific praise for their careful handling and transportation of items, despite a few reports of damage.
Recent Reviews Mention...
“careful with a difficult move involving lots of stairs”
“took great care of our stuff”
“took a lot of care with my things”
Customer Insights
Cost: $ 2008.00 from 4 reviews
Local Move Duration: 5 hours from 9 reviews
Great Crew Members
| Gora | Gora led a very good packing and moving crew |
| Rene | Rene's team got the job done quickly |
| Rene | Rene and his team were professional and hardworking |
| Alex | made the entire process seamless and stress-free |
| Garrett, Andrew | great and handled everything with care |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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