Established in 2017, TopCare Moving & Storage specializes in providing quality moving services at unbeatable rates. The company operates within Southern California, performing local, statewide, and cross-country moves for households and businesses. With an elite team of knowledgeable and caring movers, TopCare works closely with clients to understand their needs, develop timelines, and stay within budget. Services offered by the company include long-distance moving, packing, moving, and unpacking. If you're looking for comprehensive moving services tailored to your specific needs, TopCare prides itself on offering an excellent experience at the best prices in the market. Whether you're getting ready for a local move or planning for a cross-country relocation, you're in good hands with TopCare. For further information, you may want to look for other experienced movers serving Irvine, CA.
TopCare Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About TopCare Moving & Storage
Additional Cities Served: Huntington Beach, Orange, Costa Mesa, Westminster, Lake Forest, Newport BeachShow More >
Moving Services
- Long distance moving
- Packingmovingunpacking
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Summarized Review of TopCare Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
TopCare Moving & Storage is overwhelmingly praised for their exceptional service, efficiency, and customer satisfaction, despite a singular negative comment.
Recent Reviews Mention...
“worst service ever”
“TopCare was exceptionally responsive and helpful”
“completely impressed with their service”
2. Punctuality
Nationwide Average: 8.07/10
TopCare Moving & Storage consistently demonstrates exceptional reliability by always showing up on or before the scheduled time, making them a highly dependable choice for moving and storage services.
Recent Reviews Mention...
“crew showed up on time the morning of my move”
“arrived exactly on time”
“guys were on time for pick up”
3. Affordability
Nationwide Average: 7.69/10
TopCare Moving & Storage is highly praised for its reasonable costs, transparent pricing with no hidden fees, and competitive rates that often surpass competitors.
Recent Reviews Mention...
“cost was very reasonable”
“flat rate and no hidden fees”
“Price was super competitive”
4. Communication
Nationwide Average: 7.53/10
TopCare Moving & Storage is consistently praised for their exceptional responsiveness, clarity, and attentiveness, with numerous mentions of team members being highly informative and maintaining excellent contact throughout the moving process.
Recent Reviews Mention...
“refused to compensate and extremely rude”
“exceptionally responsive and helpful”
“kept me updated the whole time”
5. Stick to Prices
Nationwide Average: 5.99/10
TopCare Moving & Storage generally maintains the original price quoted, with customers expressing satisfaction over no hidden or additional fees, despite a rare report of an inaccurate estimate and an instance of canceled service.
Recent Reviews Mention...
“told me they will move for free and cancelled”
“for the original price quoted”
“what we agreed on is what I paid”
6. Speed
Nationwide Average: 8.58/10
TopCare Moving & Storage consistently earns praise for their efficient, quick service, with nearly all reviews highlighting their ability to complete moves rapidly and their dedication to working tirelessly and efficiently throughout the process.
Recent Reviews Mention...
“delivering to my residence the same day”
“3-bedroom home loaded within 3 hours”
“helpful and efficient with their time”
7. Friendliness
Nationwide Average: 8.91/10
TopCare Moving & Storage overwhelmingly receives praise for the courteous, considerate, and genuinely friendly demeanor of its team, with only a singular mention of rudeness.
Recent Reviews Mention...
“extremely rude”
“Robert and his team were fantastic”
“amazing team”
8. Will Hire Again
Nationwide Average: 8.18/10
TopCare Moving & Storage overwhelmingly receives glowing recommendations, with the vast majority of customers expressing their intent to use their services again and recommend them to others, showcasing a singular dissenting view amidst a sea of enthusiastic endorsements.
Recent Reviews Mention...
“do not use them again”
“highly recommend TopCare for any moving needs”
“would 100% recommend Top Care”
9. Professionalism
Nationwide Average: 8.31/10
TopCare Moving & Storage overwhelmingly receives positive feedback, highlighting their crew's exceptional professionalism, efficiency, and courteous demeanor throughout the moving process, despite a single report of untrained movers.
Recent Reviews Mention...
“sent untrained movers”
“team got right to work professionally”
“unparalleled professionalism and expertise”
10. Conflict Handling
Nationwide Average: 4.07/10
TopCare Moving & Storage generally demonstrates a high level of commitment in addressing and resolving customer complaints, although there has been at least one instance of refusal to compensate for damages.
Recent Reviews Mention...
“refused to compensate for damages”
“offered to reimburse me the deposit”
“did not right any wrongs despite damages”
11. Precision & Care
Nationwide Average: 8.01/10
TopCare Moving & Storage consistently exhibits meticulous attention and exceptional care, with virtually all customers reporting no damage and expressing high satisfaction with the way their belongings were treated.
Recent Reviews Mention...
“scratched and damaged all my belongings”
“took great pains to take care of my belongings”
“not even a broken glass”
Customer Insights
Cost: $ 1059.00 from 3 reviews
Local Move Duration: 4 hours from 9 reviews
Interstate Move Duration: 2 days from 6 reviews
Great Crew Members
| Robert | Robert and his team were fantastic |
| Robert | Robert and his team made the process seamless |
| Kevin | Kevin gave us peace of mind and matched previous price |
| Robert, Kevin | efficient and went the extra mile |
| Kevin, Tony | Kevin was responsive, Tony managed the move well |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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