UMove is a recent entrant in the San Francisco, CA moving services market but boasts 10 years of European experience in the industry. This energetic, Bay area-based operation offers a comprehensive range of services including packing, delivery, and moving. Providing premium and efficient end-to-end service is a top priority for UMove, with services featuring experienced movers, 26ft trucks, high-quality moving equipment, furniture assembling & disassembling, packing, full insurance coverage, and extra services like kitchen packing, TV/picture mounting, and appliance connecting/disconnecting available in their Premium package. Maintaining a positive attitude and delivering great care towards customers' belongings is inherent in its service approach.
Umove
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Umove
Additional Cities Served: San Francisco, Santa Clara, Daly City, San Mateo, Livermore, Redwood CityShow More >
Moving Services
- Delivery
- Packing
- Basic moving service
- Plus moving service
- Premium moving service
- Furniture assembling & disassembling
- Moving blankets usage
- Tape usage
- Floor covers
- Wardrobe boxes
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Umove
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Umove is highly praised for its efficient, courteous, and capable service, with customers extremely satisfied with the hassle-free and timely moving process, strongly recommending them for future engagements.
Recent Reviews Mention...
“UMove made our move quick and simple”
“Maxim made the move-in process very smooth”
“Service provided was at high standards”
2. Punctuality
Nationwide Average: 8.07/10
Umove consistently demonstrates commendable timekeeping, with customers reporting that they always arrive exactly when expected.
Recent Reviews Mention...
“the guys completed each phase in 3 hours”
“they are on time”
“they were on time”
3. Affordability
Nationwide Average: 7.69/10
Umove is highly regarded for offering reasonable rates, good value, and being praised as the most affordable option, even though it may sometimes be over certain customers' budgets.
Recent Reviews Mention...
“Price for the move made us happy”
“the price is reasonable and surprised my friend”
“reasonable pricing”
4. Communication
Nationwide Average: 7.53/10
Umove frequently checked in with customers, provided reliable communication, thoroughly talked customers through contracts, and maintained great communication with a positive attitude leading up to moves.
Recent Reviews Mention...
“communicated easily with me”
“Responded to our call fast and asked good questions”
“very communicative”
5. Stick to Prices
Nationwide Average: 5.99/10
Umove consistently honors its estimates, provides flat rates as promised, and practices fairness by not charging for break times.
Recent Reviews Mention...
“let me add more boxes with no additional charge”
“provided a flat rate as promised”
“avoided overcharging me”
6. Speed
Nationwide Average: 8.58/10
Umove consistently impresses customers with their exceptional efficiency, completing moves quicker than anticipated and being remarkably quick around the house.
Recent Reviews Mention...
“made our move quick”
“efficient in moving”
“completed each phase in 3 hours”
7. Friendliness
Nationwide Average: 8.91/10
Umove consistently demonstrates efficiency, professionalism, and respect, treating their customers with courtesy and maintaining a great attitude throughout interactions.
Recent Reviews Mention...
“the guys are really nice”
“friendly and made me feel comfortable”
“they were efficient and courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Umove is highly praised for its services, with customers expressing a strong intent to rehire and recommend the company for future needs.
Recent Reviews Mention...
“would definitely recommend UMove and use again”
“recommend this company and would hire again”
“Recommending their services and will work with them in future”
9. Professionalism
Nationwide Average: 8.31/10
Umove has consistently demonstrated their capability, professionalism, and expertise, with reviewers praising their flawless planning, preparation, execution, and great service, whether assistance was provided or not.
Recent Reviews Mention...
“Maxim was really professional”
“Max and Sam were professional”
“working hard and being awesome”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“handled challenges well without raising the price”
“assisted with moving items to storage”
“unable to resolve issues or return communication.”
11. Precision & Care
Nationwide Average: 8.01/10
Umove is consistently praised for being mindful of customers' belongings, ensuring everything is packed securely, and moving items efficiently without causing any damage.
Recent Reviews Mention...
“careful with items”
“really careful with my furnitures”
“did a great job protecting furniture”
Customer Insights
Local Move Duration: 3 hours from 7 reviews
Interstate Move Duration: 1 days from 3 reviews
Great Crew Members
| Maxim | Maxim was professional and efficient |
| Max | did a fantastic job for my family |
| Max,Sam | both efficient and professional |
| Max | kind enough to add boxes with no additional charge |
| Max, Samoha | Max & Samoha were efficient and courteous |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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