Junk It Move It, now known as Custom Moving & Hauling, is a family-operated business offering reliable and personalized relocation and hauling services tailored to a variety of situations in the Bay Area. The company's fully in-house services include sorting, packing, and moving, as well as complete property cleanouts. Co-owned by husband and wife, Art Lotti and Andriana Mendez, the company is dedicated to providing exceptional customer service, trustworthy operation, and fair pricing, with over 20 years of experience in the industry. Based in Danville, CA, Custom Moving & Hauling serves various locations throughout the Bay Area, including offering services as movers in Pleasanton, CA. Their services cater to residential junking, estate cleanouts, spring cleaning, storage cleanouts, local and long-distance moves, packing and sorting, downsizing and senior moves, POD and storage packing, storage moves, and short-term storage.
Junk It Move It
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Junk It Move It
Additional Cities Served: Antioch, San Leandro, Pleasanton, San Ramon, Pittsburg, Walnut CreekShow More >
Moving Services
- Local & Long Distance Moves
- Packing & Sorting
- Downsizing & Senior Moves
- POD & Storage Packing
- Storage Moves
- ShortTerm Storage
- Residential Junking
- Estate Clean Outs
- Spring Cleaning
- Storage Clean Outs
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Summarized Review of Junk It Move It
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Junk It Move It consistently exceeds customer expectations with exceptional service, demonstrating professionalism, efficiency, and a highly personable approach throughout their moving and clean-out services.
Recent Reviews Mention...
“great experience with entire moving service”
“Great service for my mega clean out”
“very happy with movers”
2. Punctuality
Nationwide Average: 8.07/10
Junk It Move It consistently demonstrates remarkable timeliness, with repeated accolades for being prompt, on schedule, and genuinely accommodating to quick time frames, showcasing their commitment to ensuring timely service.
Recent Reviews Mention...
“they were prompt”
“worked on my schedule which was important”
“crew was prompt”
3. Affordability
Nationwide Average: 7.69/10
Junk It Move It consistently offers reasonable, fair, and great prices, making it a great value and cost-effective choice for its customers.
Recent Reviews Mention...
“They were a great value.”
“well priced implies great affordability”
“fair price”
4. Communication
Nationwide Average: 7.53/10
Junk It Move It consistently demonstrates excellent and responsive communication, with a particular emphasis on simple scheduling, prompt replies from individuals like Art and Andriana, and an overall professional and friendly approach to customer interaction.
Recent Reviews Mention...
“simple scheduling process”
“easy to work with”
“such excellent customer service”
5. Speed
Nationwide Average: 8.58/10
Junk It Move It consistently provides fast, efficient, and remarkably quick services, managing to exceed expectations by moving more items than anticipated and completing jobs in a notably short timeframe.
Recent Reviews Mention...
“fast and efficient service”
“efficient move”
“Worked quickly and efficiently”
6. Friendliness
Nationwide Average: 8.91/10
Junk It Move It consistently earns praise for their team's exceptional courtesy, pleasant demeanor, and accommodating nature, highlighting the company's commitment to respectful and warm interactions with clients.
Recent Reviews Mention...
“crew was great to deal with”
“very nice”
“were personable”
7. Will Hire Again
Nationwide Average: 8.18/10
Junk It Move It is overwhelmingly recommended by customers for their moving and hauling needs, with a vast majority expressing strong intentions to use their services again and to recommend them to others, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“recommend them and would hire again”
“Highly recommended, and I would call them again for sure”
“would highly recommend them”
8. Professionalism
Nationwide Average: 8.31/10
Junk It Move It consistently demonstrates extremely high levels of professionalism, efficiency, and organization, earning universal praise for being accommodating, hard-working, and courteous.
Recent Reviews Mention...
“professional”
“very accommodating and professional ”
“showed competence”
9. Precision & Care
Nationwide Average: 8.01/10
Junk It Move It consistently receives praise for their careful and considerate handling of all belongings, ensuring no damage or issues arise during the moving process.
Recent Reviews Mention...
“crew was respectful of the belongings”
“no issues with any of the furniture”
“careful with items, hence no mention of damage”
Great Crew Members
| Joyce Rambo Senechal | wrapped and moved antique case no problem |
| Art | Art was part of a great moving experience |
| Ryan Perry | Ryan did a great job during the move process |
| Art | Art was kind, patient, and respectful |
| Art | Art and his crew did excellent work |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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