Upline Moving is a family-owned moving company based in Hayward, California, serving the Bay Area for over a decade. They specialize in residential moves, with services extending to local and long-distance relocations. The company offers a range of services including packing, custom crating, and storage. Upline Moving prides itself on its customer-first approach, flat-rate pricing with no hidden fees, and reliable, professional service. Being a part of the San Ramon, CA moving services, the company has received several distinctions, including the Best of San Francisco, Angies List Super Service Award, and an A+ rating from the Better Business Bureau.
Upline Moving
Good
based on 411+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Upline Moving
Additional Cities Served: Richmond, Alameda, San Ramon, Pittsburg, Walnut Creek, DublinShow More >
Moving Services
- Residential Movers
- Long Distance Movers
- Local Movers
- Packing Services
- Apartment Movers
- Full Service Movers
- House Movers
- Last Minute Movers
- Senior Moving Services
- Professional Movers
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Upline Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.58/10
Nationwide Average: 8.44/10
Upline Moving is predominantly praised for its exceptional service and professionalism, with a majority of reviewers expressing high satisfaction, despite a few reports of poor experiences.
Recent Reviews Mention...
“they provide high-quality service”
“wasn't treated very well”
“they were great”
2. Punctuality
8.2/10
Nationwide Average: 8.07/10
Upline Moving generally exhibits timely service and responsiveness, though there are occasional issues with delivery delays and extended breaks during service.
Recent Reviews Mention...
“my move was on time”
“my move was on time”
“always accommodating even with date adjustments”
3. Affordability
7.69/10
Nationwide Average: 7.69/10
Upline Moving is generally seen as offering competitive and reasonable prices, with most customers appreciating the value for their services, despite a few criticisms regarding high costs without corresponding quality.
Recent Reviews Mention...
“pricing is reasonable”
“gave me a reasonable price”
“Not too expensive”
4. Communication
8.58/10
Nationwide Average: 7.53/10
Upline Moving is generally praised for its responsiveness, clear and honest interactions, and highly accommodating customer service, though there are a few isolated complaints about evasive tactics and poor response.
Recent Reviews Mention...
“answered all my questions”
“Excellent communication”
“personalized customer service was very impressive”
5. Stick to Prices
8.13/10
Nationwide Average: 5.99/10
Upline Moving generally excels, with most reviews highlighting their commitment to honesty, upfront guarantees, and adherence to initial quotes, despite there being a single instance of customer dissatisfaction.
Recent Reviews Mention...
“honest upfront about needs and pricing”
“mentions set prices, suggesting sticking to quotes.”
“felt like pulling teeth to get service”
6. Speed
8.27/10
Nationwide Average: 8.58/10
Upline Moving generally provides fast and efficient moving services, though there are a few reports of slow and delayed processes.
Recent Reviews Mention...
“move was faster than with less skilled movers”
“in a very timely manner”
“the move was comfortable and quick”
7. Friendliness
8.92/10
Nationwide Average: 8.91/10
Upline Moving is overwhelmingly perceived as courteous, professional, and kind, despite a few isolated negative experiences.
Recent Reviews Mention...
“methodically coordinated our move”
“friendly”
“pleased with the courtesy and kindness”
8. Will Hire Again
8.54/10
Nationwide Average: 8.18/10
Upline Moving overwhelmingly receives positive feedback, with most customers expressing high satisfaction and a strong intent to use their services again, despite a small number of dissatisfied voices.
Recent Reviews Mention...
“highly recommend and would hire again”
“Hope they have changed their ways”
“would definitely use them again”
9. Professionalism
8.54/10
Nationwide Average: 8.31/10
Upline Moving is predominantly praised for their highly skilled, respectful, and efficient team despite a few instances of dissatisfaction concerning professionalism and supervision.
Recent Reviews Mention...
“team is highly-skilled”
“professional, efficient”
“everyone was professional”
10. Conflict Handling
4.8/10
Nationwide Average: 4.07/10
Upline Moving demonstrates inconsistent behavior, with some customers highlighting commendable efforts to adjust and accommodate, while others report a lack of follow-up, refusal to address damages, and poor responsiveness in rectifying issues.
Recent Reviews Mention...
“adjusted dates and accommodated needs”
“Avoiding to pay for damage claims”
“missing a bunch of items, no follow-up mentioned”
11. Precision & Care
7.84/10
Nationwide Average: 8.01/10
Upline Moving generally provides a high level of service, indicated by many satisfied customers who praise their carefulness and attention to detail, despite a few reports of breakage and mishandling.
Recent Reviews Mention...
“everything was delivered safely”
“neither were my belongings”
“they took great care of my packages”
Customer Insights
Local Move Duration: 5 hours from 6 reviews
Interstate Move Duration: 8 days from 6 reviews
Great Crew Members
| Christian, Esteban, Alvaro | coordinated our move efficiently despite complications |
| Amber | went way above & beyond for our schedule |
| Debbie | offered practical solutions and responded quickly |
| Debbie | made me feel cared about and remembered specifics |
| Debbie | was attentive and remembered specifics |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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