Preferred Movers
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.Additional Cities Served: Fairfield, Napa, Davis, Lodi, Dixon, HealdsburgShow More >
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Preferred Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Preferred Movers is highly praised by clients for their professional, efficient, and careful moving services, though there are rare mentions of dissatisfaction.
Recent Reviews Mention...
“very professional and communicative movers”
“Preferred Movers were the BEST movers we ever had”
“best moving experience I've ever had”
2. Punctuality
Nationwide Average: 8.07/10
Preferred Movers consistently received high praise for their timely arrivals and efficient service, with only a rare mention of lateness.
Recent Reviews Mention...
“they were late by over an hour”
“they called after my things were to have been picked up”
“arrived on time, loaded up ahead of schedule”
3. Affordability
Nationwide Average: 7.69/10
Preferred Movers is highly praised for its competitive rates, great value, and absence of negative pricing issues, clearly positioning them as a top choice for cost-conscious customers.
Recent Reviews Mention...
“quoted very low price then demanded more”
“hidden fees not mentioned upfront”
“great value with 0 negative issues”
4. Communication
Nationwide Average: 7.53/10
Preferred Movers is highly praised for their attentive, responsive, and personable service, with nearly all clients feeling listened to and well-informed, though there is a singular mention of dissatisfaction regarding honesty.
Recent Reviews Mention...
“Isabelle on the phone was very helpful”
“Very personable service, attentive to detail”
“lady from the office was very helpful”
5. Stick to Prices
Nationwide Average: 5.99/10
Preferred Movers generally excels at providing accurate quotes and adhering to them, despite an isolated complaint about not delivering on promises.
Recent Reviews Mention...
“estimate more than doubled just before pickup”
“did not stick to quoted price”
“the estimated time and money was exactly what we agreed upon”
6. Speed
Nationwide Average: 8.58/10
Preferred Movers is overwhelmingly praised for their fast and efficient service, barring a single report of slow and inefficient work.
Recent Reviews Mention...
“helped us move in less than one day”
“got the job done fast”
“move was done in a timely manner”
7. Friendliness
Nationwide Average: 8.91/10
Preferred Movers is overwhelmingly praised for their polite, professional, and exceptionally friendly staff, despite one report of rude behavior.
Recent Reviews Mention...
“super chill and very personable”
“team of movers were very respectful”
“cooperative and polite”
8. Will Hire Again
Nationwide Average: 8.18/10
Preferred Movers receives overwhelmingly positive feedback, with the majority of customers expressing a high likelihood of rehiring and recommending the company, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“would hire again”
“Would use them again - Absolutely”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Preferred Movers consistently demonstrates a high standard of professionalism, attention to detail, and respectful conduct, despite two isolated reports of unprofessional behavior.
Recent Reviews Mention...
“professional and communicative”
“very respectful and careful”
“didn't appear knowledgeable of their own terms and conditions”
10. Conflict Handling
Nationwide Average: 4.07/10
Preferred Movers demonstrates a highly polarized performance, with instances of exceptional effort to resolve issues contrasting sharply against numerous complaints of unresolved problems and lack of compensation.
Recent Reviews Mention...
“did not mention willingness to right a wrong”
“no effort to rectify mistakes made”
“did not attempt to rectify the issue with the deposit”
11. Precision & Care
Nationwide Average: 8.01/10
Preferred Movers consistently demonstrates utmost diligence and respect towards clients' belongings, with only a few instances of reported damage.
Recent Reviews Mention...
“very respectful and careful with my items”
“lost a lot of my things”
“stuff was tossed into the truck carelessly”
Great Crew Members
| Isabelle | Isabelle was very helpful with scheduling |
| Isabel, Chris, Kai, Jose, Jose | Shout out for their great help during the move |
| Zack,Nate,Kobe | great job, made sure furniture was moved carefully, secured second truck |
| Anthony, Chris, Leroy | great attention to detail and ensured boxes were secure |
| Rone | the owner was very helpful throughout the process |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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