Bekins Moving Solutions is a well-established moving company with multiple locations across the United States. The company offers a wide range of services, including local, long-distance, and international moves, as well as storage solutions and packing services. Their place among the movers in Escondido, CA is testament to their commitment to excellent customer service, emphasizing personalized attention and care in every aspect of the moving process. Although the company's history and ownership details are not explicitly stated on their website, their multiple locations and comprehensive service offerings demonstrate their experience and expertise in the moving industry.
Bekins Moving Solutions
About Bekins Moving Solutions
Additional Cities Served: Escondido, El Cajon, Vista, National City, Santee, PowayShow More >
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Summarized Review of Bekins Moving Solutions
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Bekins Moving Solutions has mixed reviews, with numerous complaints about damage and poor service, but an equal number of customers reporting exceptional experiences and satisfaction with the moving process.
Recent Reviews Mention...
“Great job by Lorenzo's team”
“great job by movers”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Bekins Moving Solutions has mixed reviews, with many customers praising their on-time arrivals and prompt service, while a significant minority report delays and scheduling issues.
Recent Reviews Mention...
“Chris and Renee delivered items in a timely manner”
“came right on time”
“they were very punctual”
3. Affordability
Nationwide Average: 7.69/10
Bekins Moving Solutions has mixed reviews with some customers finding them affordable and fitting within their budget, while others criticized the company for being expensive or offering quotes that were higher than expected.
Recent Reviews Mention...
“good price”
“price was very competitive”
“final cost came in below the initial bid”
4. Communication
Nationwide Average: 7.53/10
Bekins Moving Solutions exhibits a predominantly negative sentiment with consistent complaints about unresponsiveness and poor service, despite a few positive mentions of certain employees being helpful and communicative.
Recent Reviews Mention...
“elite customer service”
“Excellent customer service”
“great customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
Bekins Moving Solutions has a mixed reputation with several customers appreciating their adherence to initial estimates while a comparable number report significant discrepancies and concerns about integrity and pricing practices.
Recent Reviews Mention...
“matched the description”
“reimbursed me $12 for over $1,000 loss”
“estimate was spot on with no surprises”
6. Speed
Nationwide Average: 8.58/10
Bekins Moving Solutions generally provides quick and efficient service, although there are a few instances of dissatisfaction regarding the speed and completion of their work.
Recent Reviews Mention...
“worked quickly”
“incredibly quick move”
“timely manner”
7. Friendliness
Nationwide Average: 8.91/10
Bekins Moving Solutions generally receives high praise for their polite, professional, and pleasant interactions, although there are a few instances of negative behavior reported.
Recent Reviews Mention...
“They were very nice”
“they are friendly”
“better people”
8. Will Hire Again
Nationwide Average: 8.18/10
Bekins Moving Solutions receives a deeply polarized response, with a strong dichotomy in customer sentiment spanning from severe dissatisfaction and negative experiences to high praise and repeat business intent.
Recent Reviews Mention...
“would hire Lorenzo's team again”
“would hire again”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Bekins Moving Solutions experiences varied feedback, showing a sharp division between customers who praise the team's professionalism and those who criticize unprofessional behavior and mishandling.
Recent Reviews Mention...
“acted professionally”
“Movers were professional”
“deligent and quick, very helpful”
10. Conflict Handling
Nationwide Average: 4.07/10
Bekins Moving Solutions consistently falls short, with numerous accounts of ignored complaints, unfulfilled promises, and minimal compensation, overshadowing the occasional positive efforts by individual employees.
Recent Reviews Mention...
“will take care of any concerns you have during the process”
“they ignore your calls and won't pick up”
“reimbursed me $12 for $1,000 loss shows lack of willingness”
11. Precision & Care
Nationwide Average: 8.01/10
Bekins Moving Solutions appears to struggle significantly, with numerous reports of damaged furniture and belongings, though there are some accounts of careful handling and attention to detail.
Recent Reviews Mention...
“excellent packing”
“Items were moved carefully”
“took care not to damage the office or equipment”
Customer Insights
Interstate Move Duration: 5 days from 9 reviews
Great Crew Members
Junior, Manuel, Eduardo | very nice and worked quickly, appreciated not disturbing things |
Juan | Juan did great picking up my items |
Freddy | great to work with |
Freddy, Junior, Eduardo | were phenomenal |
Freddy, Junior | asked them to put stuff in a certain area and they did |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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