AAA Piano is one of the most reputable and respected piano service providers in the Greater Sacramento Area and all of Northern California. Located in El Dorado Hills, it offers full-service solutions for piano moving, tuning, restoration, and many more. AAA Piano started in the late 1960s, repairing pianos and giving music lessons to students. Since then, it has grown into a company that can offer a wide range of services. This not only includes piano removal, hoisting, and craning but also climate-controlled piano storage and cross-country piano relocation. For those seeking moving services in Roseville, CA, AAA Piano is ready to help. The company also offers piano refinishing, fire and flood remediation, piano sales, rentals, and consignments – basically every possible piano service you could think of.
AAA Piano

About AAA Piano
Additional Cities Served: Roseville, Folsom, Lodi, Woodland, Auburn, PlacervilleShow More >

Moving Services
- Piano Moving
- Piano Tuning
- Climate Controlled Piano Storage
- Piano Restoration
- Piano Refinishing
- Fire & Flood Remediation
- Piano Sales
- Piano Rentals
- Piano Purchasing
- Piano Consignments
Awards





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Summarized Review of AAA Piano
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
AAA Piano generally receives high praise for their service and professionalism, though a few customers have reported dissatisfaction with customer service and conduct.
Recent Reviews Mention...
“extremely satisfied with the overall service”
“did a great job moving the piano”
“Steve delivered a magical piano and the process was so satisfying”
2. Punctuality
Nationwide Average: 8.07/10
AAA Piano consistently receives high praise for being on time, often arriving early or precisely when expected, with a single exception where an individual named Steve was reported late to an appointment.
Recent Reviews Mention...
“team was punctual”
“showed up on time, even early”
“were on time”
3. Affordability
Nationwide Average: 7.69/10
AAA Piano is consistently recognized for offering reasonable, fair, and even competitive prices, with many customers noting the value they received for the cost of services.
Recent Reviews Mention...
“provided a reasonable quote for a nonprofit”
“fair price”
“gave me a really reasonable bid”
4. Communication
Nationwide Average: 7.53/10
AAA Piano receives high praise for its responsiveness, professionalism, and the ability of its representative Steve to provide helpful and thorough information, with a few isolated instances of dissatisfaction mentioned.
Recent Reviews Mention...
“Steve communicated the moving plan very well”
“Great communication”
“Steve was responsive and enjoyable”
5. Stick to Prices
Nationwide Average: 5.99/10
AAA Piano generally adheres to the initial quotes provided, although there have been a few reports of inconsistencies and unexpected charges.
Recent Reviews Mention...
“quote was reasonable as mentioned”
“gave a price that was what I paid”
“Company did not deliver what was promised.”
6. Speed
Nationwide Average: 8.58/10
AAA Piano consistently receives praise for their incredibly fast and efficient service, with customers noting rapid delivery, quick loading times, and overall exceptional management of time during piano moves.
Recent Reviews Mention...
“instrument arrived quickly”
“Service was incredibly fast.”
“moved my piano quickly and efficiently”
7. Friendliness
Nationwide Average: 8.91/10
AAA Piano generally receives high praise for its amiable and professional team, although there are a few isolated reports of rude behavior.
Recent Reviews Mention...
“Friendly and very skilled”
“Very friendly”
“His temper and manners in front of young family is shameful”
8. Will Hire Again
Nationwide Average: 8.18/10
AAA Piano generally comes highly recommended with multiple customers expressing a strong desire to rehire their services, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“definitely recommending their services”
“would highly recommend them”
“expressed gratitude and satisfaction”
9. Professionalism
Nationwide Average: 8.31/10
AAA Piano generally receives high praise for their attention to detail, efficient service, and professional conduct, although there are a few instances of criticism regarding the owner's behavior and customer service.
Recent Reviews Mention...
“professionalism and attention to detail”
“attentive to details including tuning the piano”
“very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
AAA Piano demonstrates inconsistent behavior, with several instances of exceptional service and proactive problem resolution, yet also a notable number of customers feeling their issues were unacknowledged or poorly handled.
Recent Reviews Mention...
“fixed the sustaining pedal issue without being asked”
“did not feel wrong was righted”
“owner had a very ugly attitude and just walked away.”
11. Precision & Care
Nationwide Average: 8.01/10
AAA Piano consistently receives high praise for meticulously taking great care of clients’ pianos during moves, despite a few isolated reports of damage.
Recent Reviews Mention...
“piano was handled with care”
“they took such care on placing the piano”
“carefully dismantled and reassembled piano”
Customer Insights
Local Move Duration: 1.5 hours from 3 reviews
Great Crew Members
owner and an additional mover | very skilled at moving the piano up a flight of stairs |
Steve | Steve is great |
Steve | expressed gratitude and satisfaction with Steve's service |
Steve | Steve did a great job |
Steve | Steve is knowledgeable about pianos and communicative |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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