El Camino Self Storage, a subsidiary of Guardian Storage Centers, has been providing self-storage solutions since 1999. Based in Irvine, California, the company owns and operates over 75 properties across California, Arizona, and Nevada, covering a total of 4.9 million square feet of space. As a locally-operated company, El Camino Self Storage offers various services, including month-to-month leases, vehicle, boat, and RV storage, online rentals, and packing supplies. Their commitment to excellent customer service has earned them an 'A+' Better Business Bureau accreditation and a reputation for secure, convenient, and reliable storage solutions. If you're in need of storage solutions while moving, don't forget to check out other movers in Encinitas, CA that could complement your needs.
El Camino Self Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About El Camino Self Storage
Moving Services
- Monthly Rentals
- RV/Boat Storage
- Business Storage
- Protection Plan
- Packing Supplies
- Auctions
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of El Camino Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
El Camino Self Storage overwhelmingly receives high praise for its excellent service, friendly and helpful staff, and clean and safe environment, despite a few dissatisfied experiences.
Recent Reviews Mention...
“the service here is the best one could hope for”
“great work by movers”
“great overall experience with the storage service”
2. Affordability
Nationwide Average: 7.69/10
El Camino Self Storage is generally viewed as offering competitive pricing, significant discounts, and affordable rates for their storage units, despite a few concerns about rate increases.
Recent Reviews Mention...
“they came up the most affordable in the area”
“deal that saves money”
“Not a bad pricing compared to everywhere else”
3. Communication
Nationwide Average: 7.53/10
El Camino Self Storage generally receives high praise for their exceptional customer service, prompt and efficient communication, and friendly, helpful staff, though there are a few isolated reports of negative experiences.
Recent Reviews Mention...
“Omar was kind and extremely customer oriented”
“they returned my call right away”
“customer service was very satisfactory”
4. Stick to Prices
Nationwide Average: 5.99/10
El Camino Self Storage demonstrates mixed experiences, ranging from honoring original quotes and waiving fees to accusations of deceptive practices and unexpected charges.
Recent Reviews Mention...
“deceptive marketing with their truck rental”
“they won't cover anything”
“don't upcharge you for stuff you don't want”
5. Speed
Nationwide Average: 8.58/10
El Camino Self Storage consistently impresses customers with their swift, helpful, and courteous service, ensuring tasks like unpacking are completed in remarkably short times.
Recent Reviews Mention...
“team is so quick”
“quick”
“quick and helpful”
6. Friendliness
Nationwide Average: 8.91/10
El Camino Self Storage overwhelmingly receives positive recognition for its team's helpfulness, kindness, and exceptional customer service, despite a few negative experiences regarding management and front desk interactions.
Recent Reviews Mention...
“everyone has been super helpful, extremely considerate, and very kind”
“Omar was kind and made the process stress-free”
“Scarlett and Elias were amazing and helpful”
7. Will Hire Again
Nationwide Average: 8.18/10
El Camino Self Storage receives overwhelmingly positive feedback for their helpful staff, excellent service, and reliable storage solutions, making customers highly likely to use their services again despite a few negative experiences.
Recent Reviews Mention...
“would not need to worry about working with them”
“Thank you Scarlett and Elias for all your help”
“totally recommend this place”
8. Professionalism
Nationwide Average: 8.31/10
El Camino Self Storage overwhelmingly receives high praise for their courteous, knowledgeable, and professional staff, despite a few reports of unprofessional behavior.
Recent Reviews Mention...
“personnel were very professional and knowledgeable”
“Omar is so courteous and professional”
“Scarlett and Elias do a great job”
9. Conflict Handling
Nationwide Average: 4.07/10
El Camino Self Storage demonstrates a loyalty to customer satisfaction with numerous instances of staff going above and beyond to address and correct issues, despite some reported resistance and failures to resolve problems adequately.
Recent Reviews Mention...
“problem-solving”
“resistant to rectify the situation”
“refusal to address the issue and compensate”
10. Precision & Care
Nationwide Average: 8.01/10
El Camino Self Storage has received criticism for delayed repairs and internal theft, despite having clean and bright facilities.
Recent Reviews Mention...
“failed to fix a broken hinge promptly”
“stuff stolen by inside people”
“facilities are clean, bright”
Great Crew Members
| Omar | made sure my needs were met and provided excellent service |
| Scarlett, Elias | Scarlett and Elias were amazing and helpful |
| Scarlett, Elias | Scarlett and Elias do a great job |
| Omar | courteous and professional |
| Eli | excellent customer service, great attitude, knowledgeable, and helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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