Whether you’re moving to a new home or office building locally, long-distance, or even internationally, Chipman Relocation & Logistics is ready and capable of handling your relocation needs with over 70 years of experience in the moving and relocation industry. This company, located in Fairfield, California, offers all the services you’ll need to get your belongings safely packed and moved to your new place quickly, efficiently, stress-free, and at an affordable price. As well-experienced movers serving Santa Rosa, CA, they go beyond traditional relocation services. Chipman Relocation & Logistics also offers other logistical solutions for businesses such as supply chain management and transportation services that are tailored to fit your needs and budget.
Chipman Relocation & Logistics
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Residential Long Distance Moving
- Corporate Relocation
- Global Moving
- Commercial Office Moving
- Warehousing
- FullService Moving
- Small Shipment Program
- Door to Door Global Moving
- FF&E/Logistics
- Logistics Services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 05/23/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Chipman Relocation & Logistics
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Chipman Relocation & Logistics receives predominantly high praise for their moving services, professionalism, and the ease of the moving process, despite a few reports of dissatisfaction regarding service quality and handling of items.
Recent Reviews Mention...
“Chipman provided an excellent moving service”
“didn't send a big enough truck, items damaged”
“great movers, made me feel comfortable with the process”
2. Punctuality
Nationwide Average: 8.07/10
Chipman Relocation & Logistics mostly receives praises for being on time or early, despite a few instances of tardiness and missed deadlines reported by some customers.
Recent Reviews Mention...
“Ross was on time or even early”
“failed to deliver within the promised window”
“took all day to load the truck”
3. Affordability
Nationwide Average: 7.69/10
Chipman Relocation & Logistics receives mixed feedback, with several customers finding the services reasonably priced and under budget, while others criticize unexpected charges and high costs.
Recent Reviews Mention...
“charged more than the quote unexpectedly”
“Helped save the cost of the third container”
“affordably priced”
4. Communication
Nationwide Average: 7.53/10
Chipman Relocation & Logistics generally receives high praise for their responsiveness and proactive engagement, however, there are noted instances of dissatisfaction with regard to lack of follow-up and poor customer service.
Recent Reviews Mention...
“Quenisha was always available for questions”
“responsive and answered all questions”
“Jamie was super responsive and checked in regularly”
5. Stick to Prices
Nationwide Average: 5.99/10
Chipman Relocation & Logistics displays a generally positive performance, with many customers reporting adherence to initial quotes and satisfaction with accurate estimates, though there are instances where customers experienced higher than expected charges and unresolved issues.
Recent Reviews Mention...
“charged more than initially quoted”
“Assessment was easy, no mention of price issues”
“did what they promised”
6. Speed
Nationwide Average: 8.58/10
Chipman Relocation & Logistics generally receives praise for quick and efficient moving services, though there are notable incidences of significant delays and slower-than-expected service.
Recent Reviews Mention...
“took an undetermined time to deliver”
“took all day for loading, which seems slow”
“worked quickly and efficiently”
7. Friendliness
Nationwide Average: 8.91/10
Chipman Relocation & Logistics mostly receives recognition for their cheerful, enthusiastic and accommodating team, despite a few instances of reported rudeness and unprofessional conduct.
Recent Reviews Mention...
“they provided excellent service beyond normal hours”
“very friendly crew”
“team of movers were cheerful and enthusiastic”
8. Will Hire Again
Nationwide Average: 8.18/10
Chipman Relocation & Logistics generally garners enthusiastic endorsements for repeat business, although a few customers have expressed strong dissatisfaction and an unwillingness to rehire.
Recent Reviews Mention...
“would definitely use their service again due to their helpfulness”
“could not recommend anyone else”
“would not use the service again”
9. Professionalism
Nationwide Average: 8.31/10
Chipman Relocation & Logistics generally receives commendation for their expertise, attentiveness, and careful handling, with numerous accounts of highly professional conduct, despite a few isolated reports of unprofessionalism and carelessness.
Recent Reviews Mention...
“crew was careless and unprofessional”
“talked me through the entire moving process”
“did a terrible job during the logistics roll-out”
10. Conflict Handling
Nationwide Average: 4.07/10
Chipman Relocation & Logistics shows inconsistency with several customers appreciating prompt and effective resolutions, particularly by staff members like Jennifer, while a significant number of customers report dissatisfaction due to unresolved damages, lost items, and unsatisfactory compensation attempts.
Recent Reviews Mention...
“issues with damaged and missing items”
“no mention of willingness to right the wrong”
“Jamie immediately handled the couple hurdles”
11. Precision & Care
Nationwide Average: 8.01/10
Chipman Relocation & Logistics has numerous instances of positive experiences where customers reported their belongings were treated with respect and arrived in excellent condition, though there are several reports of damaged or improperly handled items as well.
Recent Reviews Mention...
“items were thrown and arrived broken or scratched”
“damaged a machine during the move”
“handled belongings as if they were their own”
Customer Insights
Interstate Move Duration: 10 days from 9 reviews
Great Crew Members
| Quenisha Burns, Ross | Quenisha answered all questions and Ross was punctual |
| Mike,Jamie,Jeff | Mike gave initial quote, Jamie was attentive, Jeff was part of efficient crew |
| Scott, Jamie | Scott explained in detail, Jamie super responsive and checked in regularly |
| Joe Alves, Quenisha Burns, Don Sanders | Joe, Quenisha, and Don were always helpful and provided great service |
| Jamie, Scott, Mark | movers were awesome and solid with pickup and delivery |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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