Folsom Relocation & Storage is a top moving company based in Folsom that provides a comprehensive range of services including home and office relocation, packing, loading and unloading, short-term storage, and guaranteed pricing. The company also offers local and interstate moving services throughout Northern California and beyond. Specialising in making the moving process efficient and stress-free, it provides high-quality packing supplies, experienced movers, and a secure storage facility. They also have a special focus on supporting the community with discounts for veterans, first responders, teachers, and seniors. For those looking for movers in Roseville, CA, it's worth noting that Folsom Relocation & Storage operates in this area too. This veteran-owned and operated company prides itself on safety, efficiency, and customer satisfaction.
Folsom Relocation & Storage
About Folsom Relocation & Storage
Additional Cities Served: Citrus Heights, Folsom, Rancho Cordova, Yuba City, Marysville, PlacervilleShow More >
Moving Services
- Residential/local moving services
- Box delivery services
- Commercial/office moving services
- Loading/unloading services
- Short term storage services
- Local intrastate moving services
- Packing services
- Short notice moves services
- Piano moves services
- Guaranteed pricing services
California Moving License
Cancelled
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Summarized Review of Folsom Relocation & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Folsom Relocation & Storage appears to have mixed reviews, with several customers citing poor service and dissatisfaction, while a substantial number praise their experience as excellent, demonstrating inconsistency in service delivery.
Recent Reviews Mention...
“great work by movers”
“great experiences each time”
“Mr Kashuba was responsive and professional”
2. Punctuality
Nationwide Average: 8.07/10
Folsom Relocation & Storage generally demonstrates reliability in arriving on time, though there have been notable instances of scheduling misjudgments and delays.
Recent Reviews Mention...
“showed up right on time”
“team was on time”
“Right on time”
3. Affordability
Nationwide Average: 7.69/10
Folsom Relocation & Storage has mixed reviews, but the majority find it to be more expensive than expected or compared to competitors, despite a few customers finding their pricing to be fair or competitive.
Recent Reviews Mention...
“advertised price was misleading and actual cost was high”
“fair price”
“charges were several hundred dollars higher than quoted”
4. Communication
Nationwide Average: 7.53/10
Folsom Relocation & Storage generally struggles with unprofessional customer service, a lack of responsiveness, and overall poor interaction quality with customers, despite a few instances of positive engagement.
Recent Reviews Mention...
“incredibly communicative”
“Mr Kashuba was responsive”
“unprofessional customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
Folsom Relocation & Storage overwhelmingly receives criticism for not honoring initial quotes, introducing unexpected charges, and engaging in practices that suggest a lack of transparency and reliability.
Recent Reviews Mention...
“did not stick to the advertised price”
“did not receive promised discounts”
“adhered to the estimate”
6. Speed
Nationwide Average: 8.58/10
Folsom Relocation & Storage receives mixed reviews with some customers praising their fast and efficient service, while others criticize them for being significantly slower than expected.
Recent Reviews Mention...
“very quick even with stairs”
“worked quickly”
“efficient”
7. Friendliness
Nationwide Average: 8.91/10
Folsom Relocation & Storage exhibits a generally positive demeanor through their moving crew, although there are notable instances of unprofessional behavior by certain individuals.
Recent Reviews Mention...
“employees were cognizant and careful”
“movers were smoking and unprofessional in appearance”
“very friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Folsom Relocation & Storage predominantly faces strong reluctance from the majority of its clientele, highlighted by repeated mentions of dissatisfaction and unwillingness to use their services in the future, despite a few highly positive endorsements.
Recent Reviews Mention...
“recommend them and would use them again”
“would not hire again due to misleading pricing”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Folsom Relocation & Storage received mixed feedback, with numerous instances of unprofessional behavior offset by several accounts of exceptional diligence and professionalism.
Recent Reviews Mention...
“highly skilled and professional”
“professional and hustle to get the work done”
“company is professional and clean”
10. Conflict Handling
Nationwide Average: 4.07/10
Folsom Relocation & Storage overwhelmingly demonstrates a lack of effort and responsiveness to resolve customer complaints and address damage claims, with only an isolated instance of prompt compensation mentioned.
Recent Reviews Mention...
“company did not attempt to fix damage adequately”
“unhelpful response to broken items”
“no reconciliation or forms received”
11. Precision & Care
Nationwide Average: 8.01/10
Folsom Relocation & Storage generally struggles, with numerous reports of damaged and broken items alongside a few instances of careful handling.
Recent Reviews Mention...
“packed my China and wall art with extreme care”
“moved my fragile boxes with care”
“damaged furniture”
Customer Insights
Hourly Minimum: 3 hours from 3 reviews
Local Move Duration: 7 hours from 3 reviews
Great Crew Members
Price Crew | worked hard, friendly, and efficient |
Cedric | noticed and noted the damage |
Mike | Given for causing damage and lack of response |
Kevin | Kevin was easy to work with during the quoting process |
Mike | Mike, the owner, offered fantastic quotes and set up appointment |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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