Managed by StorAmerica since 1999, Universal Self Storage Fontana is a moving and storage company based in Irvine, California. Being a part of Guardian Storage Centers, it expands its operations to Arizona and Nevada, owning over 75 properties in these states. Services range from online rentals, month-to-month leases, to even vehicle, boat and RV storage. However, it's not just the storage solutions that the company excels at. They hold an 'A+' accreditation from the Better Business Bureau, a testimony to their excellent customer service. A commitment to security, confidence, and convenience sets them apart from many other companies. Other services provided include free moving trucks, a comprehensive Storage Guide, and a guarantee of safety for tenant's items round the clock. And if you are curious to explore more options from different movers in Fontana, CA, feel free to do so.
Universal Self Storage Fontana
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Universal Self Storage Fontana
Moving Services
- Monthly Rentals
- RV/Boat Storage
- Business Storage
- Protection Plan
- Packing Supplies
- Auctions
- Cell Tower Leasing
- Vehicle Storage
- Online Rentals
- Rent Online Today! 2nd Month Rent Free!
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Universal Self Storage Fontana
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Universal Self Storage Fontana is highly praised for its exceptional customer service, affordability, and professionalism, although a singular mention of staff issues suggests a minor concern amidst overwhelmingly positive feedback.
Recent Reviews Mention...
“always wonderful customer service and care”
“good price”
“they provided exceptional service”
2. Affordability
Nationwide Average: 7.69/10
Universal Self Storage Fontana is generally perceived as offering good value and competitive prices, though there are notable instances of customer dissatisfaction with unexpected price increases and high rates for certain units.
Recent Reviews Mention...
“got a unit on a promotional price”
“extremely affordable”
“charging $446/month for a 10x30 which is ridiculous”
3. Communication
Nationwide Average: 7.53/10
Universal Self Storage Fontana generally excels with high praise for their transparency, responsive and friendly customer service, and a helpful staff, although there are isolated complaints concerning difficulties in reaching someone for assistance and dissatisfaction over a lack of notice regarding price increases.
Recent Reviews Mention...
“very happy with this facility and the people”
“Loana @ Universal Self Storage provided top notch service”
“very transparent about all the fees”
4. Speed
Nationwide Average: 8.58/10
Universal Self Storage Fontana generally provides swift service with some instances of significant delays in processing requests.
Recent Reviews Mention...
“move was fast”
“Eleanor was fast”
“take forever to process any request”
5. Friendliness
Nationwide Average: 8.91/10
Universal Self Storage Fontana receives overwhelmingly positive feedback for their helpful, professional, and exceptionally pleasant staff, with only a single report of rudeness.
Recent Reviews Mention...
“people that work there are wonderful”
“Loana was extra helpful and professional”
“they are friendly”
6. Will Hire Again
Nationwide Average: 8.18/10
Universal Self Storage Fontana has received a high number of positive endorsements for repeat business, although a few customers have expressed strong dissatisfaction and an unwillingness to return.
Recent Reviews Mention...
“would be very happy to hire again”
“would recommend them wholeheartedly”
“would not hire again due to price gouging”
7. Professionalism
Nationwide Average: 8.31/10
Universal Self Storage Fontana generally receives high praise for their professional customer service, friendly and helpful staff, and effective problem-solving, with only a singular remark criticizing their customer service skills.
Recent Reviews Mention...
“Loana provided professional customer service”
“sign-up process was handled very professionally”
“staff was extremely helpful and great problem solvers”
8. Conflict Handling
Nationwide Average: 4.07/10
Universal Self Storage Fontana generally has a proactive and problem-solving staff, but there has been at least one instance where an issue could not be resolved.
Recent Reviews Mention...
“staff was great problem solvers”
“helped to resolve many issues that arose”
“nothing could be done about the issue”
Great Crew Members
| Loana | went the extra mile to meet my storage needs |
| Loana | provided exceptional assistance and was very helpful |
| Loana, Soraya | provided awesome customer service and were helpful |
| Loana | The manager Loana is very helpful and kind |
| Loana | Loana was friendly and very helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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