Moving Stars Inc. is a top-rated, full-service moving company based in Orange County, serving residents of the greater Los Angeles area for over a decade. The company operates multiple locations in the region and caters to both residential and commercial moves, offering local as well as long-distance moving services in and outside California. Notably, Moving Stars is part of a wider network of movers in Fountain Valley, CA. The company is renowned for its efficient, professional service, safe transportation of possessions, and same-day services. It also provides services like packing, storage, and transporting with the intended aim to make moving a stress-free experience for its customers. The company has earned over 200 five-star reviews on Google alone, indicating high customer satisfaction.
Moving Stars
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Moving Stars
Additional Cities Served: Costa Mesa, Westminster, Newport Beach, Buena Park, Laguna Niguel, San ClementeShow More >
Moving Services
- Affordable Moving Services
- Local Moving Services
- LongDistance Moving Services
- CrossCountry Moving Services
- Small Moves
- Furniture Moving Services
- Same Day (LastMinute) Moving Services
- Commercial Moving Services
- Residential Moving Services
- FullService Moving
California Moving License
Denied
Last Checked: 12/06/24If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Moving Stars
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Moving Stars receives mixed reviews, with some customers praising their efficiency and professionalism, while others report unprofessionalism, damage, and theft.
Recent Reviews Mention...
“company stole and broke my stuff”
“recommend this company and would hire again”
“great movers in the area”
2. Punctuality
Nationwide Average: 8.07/10
Moving Stars has a mixed record, with numerous customers praising their timeliness and promptness, while a significant number also report serious delays and issues with late arrivals or not showing up at all.
Recent Reviews Mention...
“took over five hours for a simple job”
“took 1 hour for a normal 10 min drive”
“Arrived in time”
3. Affordability
Nationwide Average: 7.69/10
Moving Stars has received mixed reviews that lean more towards dissatisfaction with multiple complaints of being overcharged, alongside a few positive notes on reasonable pricing.
Recent Reviews Mention...
“overcharged my hourly rate”
“priced in lower than other quotes”
“wouldn't refund the deposit”
4. Communication
Nationwide Average: 7.53/10
Moving Stars generally struggles with responsiveness and clear dialogue, though there are a few instances of satisfactory customer service and accommodation.
Recent Reviews Mention...
“have not gotten back to me in 2 months”
“non responsive when trying to make a claim”
“the owner made my problem seem small”
5. Stick to Prices
Nationwide Average: 5.99/10
Moving Stars generally falls short of expectations, often charging more than the initial quote and lacking pricing transparency.
Recent Reviews Mention...
“presented with the contract after the move”
“on budget”
“never showed up so didn't stick to quoted prices”
6. Speed
Nationwide Average: 8.58/10
Moving Stars receives mixed feedback, with several customers praising their quick and efficient service, while a significant number also report experiencing unexpectedly prolonged moving times.
Recent Reviews Mention...
“took over five hours for a 2-3 hour job”
“took way longer than expected”
“Quick load and fast move”
7. Friendliness
Nationwide Average: 8.91/10
Moving Stars has received mixed reviews, showing a sharp divide between customers who experienced very poor service and those who found the crew exceptionally polite and professional.
Recent Reviews Mention...
“spoke inappropriately to me”
“the movers themselves were disgusting”
“complained of the weight and not willing to wrap furniture”
8. Will Hire Again
Nationwide Average: 8.18/10
Moving Stars has received mixed feedback with a noticeable portion of customers expressing strong satisfaction and loyalty, while a significant minority has voiced their disappointment and refusal to use their services again.
Recent Reviews Mention...
“would not hire them again”
“I mean DESTROYED my furniture and lost things”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Moving Stars has received mixed feedback with numerous reports of unprofessional behavior, including poor attitudes and lack of care for items, alongside several high praises for their hard-working and professional team members.
Recent Reviews Mention...
“smelling of weed and asking for gratuity prematurely”
“unprofessional in the way they moved my things”
“unprofessional behavior and smoking pot during the move”
10. Conflict Handling
Nationwide Average: 4.07/10
Moving Stars consistently demonstrates a lack of responsiveness and accountability in resolving customer complaints and claims.
Recent Reviews Mention...
“did nothing to resolve my claim”
“still have not gotten back to me after 2 months”
“non responsive to damage claims”
11. Precision & Care
Nationwide Average: 8.01/10
Moving Stars has received mixed feedback with several instances of damaged items, suggesting improvement is needed in their handling practices despite some positive experiences.
Recent Reviews Mention...
“they broke a ceiling lamp and boxes”
“they ended up breaking all of my furniture”
“damaged multiple pieces of furniture”
Customer Insights
Cost: $ 1038.00 from 4 reviews
Local Move Duration: 6 hours from 6 reviews
Great Crew Members
| Eric W,Steve | Great show by Eric and wonderful job by Steve |
| Sergio, Joe | Sergio & Joe are real MVPs, helped quickly and respectfully |
| Thomas, Ian | fantastic help and cared about their customers |
| Sergio | Sergio works hard and wastes no time |
| Phil Aguirre,Kyle Luteman | Phil and Kyle worked hard under hot conditions |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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