S&M Moving Systems is a moving company that strives to go above and beyond expectations. With locations in Arizona and California, they offer their services across these states. As an international moving company, their services likely extend beyond the local level, potentially nationwide. If you are looking for movers in Fremont, CA, be sure to consider all your options. Unfortunately, there isn't enough information available on their website to determine the company's years in business, whether they are family-owned, or specific services they provide. They do have a gallery, which suggests that they are proud of their work and looking to showcase their services. For more detailed information about S&M Moving Systems, their website would need to be further explored.
S & M Moving Systems
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About S & M Moving Systems
Additional Cities Served: Livermore, Milpitas, Mountain View, Pleasanton, Union City, GilroyShow More >
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of S & M Moving Systems
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
S & M Moving Systems receives highly mixed reviews, with numerous customers expressing significant dissatisfaction and complaints about scams, damages, and poor service, albeit countered by a notable proportion of glowing testimonials praising exceptional experiences.
Recent Reviews Mention...
“too expensive”
“Excellent service by movers”
“amazing experience with S&M Moving”
2. Punctuality
Nationwide Average: 8.07/10
S & M Moving Systems has mixed reviews, with numerous customers experiencing delays and late arrivals, though some report timely and efficient service.
Recent Reviews Mention...
“able to make it happen quickly and efficiently”
“movers got to me on time”
“arrived more than 3 hours late for pick-up”
3. Affordability
Nationwide Average: 7.69/10
S & M Moving Systems is overwhelmingly seen as overpriced, with numerous complaints about unexpected high costs, making it an expensive choice for moving services.
Recent Reviews Mention...
“too expensive”
“required a large, uneven cash payment”
“charge me more than double for storage”
4. Communication
Nationwide Average: 7.53/10
S & M Moving Systems has received mixed feedback, with numerous reports of poor communication and unprofessional behavior, though there are also several high praises for responsive and detailed-oriented team members.
Recent Reviews Mention...
“every team member was easy to work with”
“the two other guys had not the best people skills”
“will not honor my first contract”
5. Stick to Prices
Nationwide Average: 5.99/10
S & M Moving Systems frequently faces criticism for charging more than initially quoted, though a few customers report satisfactory experiences with detailed and fixed estimates.
Recent Reviews Mention...
“final amount much higher than originally stated”
“already put my price up to begin with”
“BBB has been contacted”
6. Speed
Nationwide Average: 8.58/10
S & M Moving Systems has received mixed reviews, with complaints about significant delays and slow service, balanced by several instances of praise for rapid and efficient moving experiences.
Recent Reviews Mention...
“move happened quickly and efficiently”
“they get the job done”
“had to sit with them for over two hours”
7. Friendliness
Nationwide Average: 8.91/10
S & M Moving Systems receives mixed feedback, with some customers experiencing rudeness and unprofessional behavior, while many others highlight exceptionally polite and friendly interactions, emphasizing a personal and pleasant service.
Recent Reviews Mention...
“very friendly and easy to work with”
“the two other guys came off as cocky”
“Henry had a great personality”
8. Will Hire Again
Nationwide Average: 8.18/10
S & M Moving Systems received a mixture of strong negative feedback highlighting dissatisfaction and instances of high praise from those expressing willingness to reuse or recommend their services, suggesting a polarized customer experience.
Recent Reviews Mention...
“great place”
“would hire again”
“highly recommend them”
9. Professionalism
Nationwide Average: 8.31/10
S & M Moving Systems experiences widely polarized reviews, with numerous customers highlighting instances of unprofessionalism while a significant portion commend their professionalism, courteousness, and efficiency.
Recent Reviews Mention...
“very attentive and professional”
“great work ethic from team”
“Henry was respectful and attentive”
10. Conflict Handling
Nationwide Average: 4.07/10
S & M Moving Systems overwhelmingly underperforms in addressing and resolving customer complaints and issues, despite sporadic instances of effort and accountability from some representatives.
Recent Reviews Mention...
“failed to address a serious issue responsibly”
“tried to cover up with forged invoice”
“will not honor my first contract”
11. Precision & Care
Nationwide Average: 8.01/10
S & M Moving Systems appears to have a deeply mixed reputation, with numerous complaints about damage and mishandling but also several accounts of meticulous care and professionalism.
Recent Reviews Mention...
“containers and items damaged and scratched furniture”
“take care of your belongings as if they were theirs”
“one small item was broken”
Customer Insights
Cost: $ 3574.00 from 3 reviews
Local Move Duration: 5 hours from 3 reviews
Interstate Move Duration: 6 days from 6 reviews
Great Crew Members
| Juan, Panchito, Javier, Martin | Juan led excellently, congrats to Panchito, Javier, Martin |
| Henry | Henry was respectful, attentive, and had a great personality |
| S,M | S&M were consummate professionals |
| Mike D | Mike D provided amazing customer service |
| Debbie | Debbie labeled items misleadingly, causing issues |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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