UniRelo
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.Additional Cities Served: Union City, Foster City
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of UniRelo
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
UniRelo appears to deliver generally satisfactory services with numerous customers reporting positive experiences, though there are notable exceptions expressing dissatisfaction.
Recent Reviews Mention...
“terrible experience”
“exceeded our high standards”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
UniRelo has mixed reviews, with some customers appreciating their timeliness and efficiency, while a significant number report issues with late arrivals and missed schedules.
Recent Reviews Mention...
“prompt in response over email and phone ”
“Pickup was on time”
“Timely coordination mentioned”
3. Affordability
Nationwide Average: 7.69/10
UniRelo receives mixed reviews with several customers appreciating its reasonable pricing and economic value, while a notable number of others criticize it for high costs and expensive experiences compared to other services.
Recent Reviews Mention...
“Paid heavily”
“They are charging for more volume than agreed”
“competitive prices”
4. Communication
Nationwide Average: 7.53/10
UniRelo exhibits mostly positive interactions with instances of professionalism, responsiveness, and helpfulness, though there are notable occurrences of poor communication and responsiveness that detract from the overall experience.
Recent Reviews Mention...
“not helpful in resolving issues”
“asked for invoice before shipping, was not sent”
“great communication”
5. Stick to Prices
Nationwide Average: 5.99/10
UniRelo receives mixed reviews, with customers praising their honesty and clarity about costs while others criticize them for significant price increases and hidden charges.
Recent Reviews Mention...
“not sticking to initial agreement”
“asking to pay double or almost up to 150 cubic feet”
“very honest about the container availability”
6. Speed
Nationwide Average: 8.58/10
UniRelo displays a significantly polarized performance, with customers either lauding them for remarkably quick and efficient moves or criticizing them for taking excessive time for simple tasks.
Recent Reviews Mention...
“very quick dropping at my door”
“quick move”
“they got it done fast ”
7. Friendliness
Nationwide Average: 8.91/10
UniRelo is predominantly perceived as helpful and polite, with numerous commendations for their team's courteous and professional demeanor, despite a few criticisms regarding attitude and rudeness.
Recent Reviews Mention...
“non empathetic behavior”
“Staff is very friendly”
“team was very professional, friendly, and super helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
UniRelo receives mixed but predominantly positive feedback, with many customers expressing a strong inclination to recommend and rehire the company for future services, despite a notable segment of dissatisfied voices advising against it.
Recent Reviews Mention...
“would not hire again”
“would not use Unirelo again due to bad experience”
“looking forward to working with you in future”
9. Professionalism
Nationwide Average: 8.31/10
UniRelo exhibits a polarized reputation, with numerous accolades for a professional, capable, and friendly moving team contrasted by significant complaints about unprofessional and unprepared behaviors.
Recent Reviews Mention...
“lack of professionalism in service”
“exceptional efforts and dedication”
“crew was professional at both locations”
10. Conflict Handling
Nationwide Average: 4.07/10
UniRelo shows a stark divide in customer experiences, with some reporting commendable corrective actions while many others face neglect and unsatisfactory responses.
Recent Reviews Mention...
“unwilling to resolve the situation”
“handled original passport with utmost care”
“Not happy with the insurance provider handling”
11. Precision & Care
Nationwide Average: 8.01/10
UniRelo showcases a divisive customer experience with several praising the undamaged delivery of their items, while a significant portion reports dissatisfaction due to damage and carelessness.
Recent Reviews Mention...
“items arrived in pristine condition”
“none of the items were damaged”
“none of the items were damaged”
Customer Insights
Local Move Duration: 4.5 hours from 4 reviews
Interstate Move Duration: 75 days from 24 reviews
Great Crew Members
| Usha, Shankar | Usha was helpful, Shankar handled everything professionally |
| Usha, Shankar | very helpful and professional in the move process |
| Usha,Lucky,Amol | kudos to you guys |
| Usha, Shankar, Manoj | Usha helped solve many queries, Shankar was very helpful, Manoj led safe delivery |
| Deepa | Deepa was very helpful in the move process |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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