California Relocation Services Inc has been providing moving and storage solutions in Southern California since 1990. This family-owned and operated business is based in Garden Grove and serves San Diego, San Bernardino, Los Angeles, Ventura, Santa Barbara counties, as well as Phoenix, Las Vegas, and Northern California. They offer local, interstate, and international relocation services for households and offices. Their experienced, professional movers are dedicated to high-quality customer service, and they are members of the AMSA, CSMA, and the local Chamber of Commerce and Rotary.
California Relocation Services Inc
based on 287+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About California Relocation Services Inc
Additional Cities Served: Norwalk, Westminster, Buena Park, Lakewood, Cerritos, CypressShow More >
Moving Services
- Household Relocations
- Local Relocations
- Interstate Relocations
California Moving License
Active
Last Checked: 12/06/24USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of California Relocation Services Inc
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.08/10
Nationwide Average: 8.44/10
California Relocation Services Inc receives mixed feedback, showcasing instances of exceptional service and professionalism on one end but also facing significant criticism for poor customer service, unprofessional conduct, and issues related to pricing and property respect on the other.
Recent Reviews Mention...
“Efficient loading time and fast service”
“Incompetent and unprofessional.”
“they did everything from a-z extremely professional”
2. Punctuality
4.9/10
Nationwide Average: 8.07/10
California Relocation Services Inc receives mixed reviews, with some customers praising their early arrivals and timely service, while others criticize the company for significant delays and lack of communication.
Recent Reviews Mention...
“everything was delivered on time”
“arrived 15 minutes early”
“count on them being 15 minutes early”
3. Affordability
4.16/10
Nationwide Average: 7.69/10
California Relocation Services Inc is generally perceived negatively for significantly increasing prices after providing initial quotes, though a few reviews recognize its value and competitive pricing for long-distance moves.
Recent Reviews Mention...
“significantly raised the cost last minute”
“felt ripped off, very expensive”
“quote doubled which was not affordable”
4. Communication
4.91/10
Nationwide Average: 7.53/10
California Relocation Services Inc displays a mixed sentiment, with many customers appreciating their attentive and informative communication style, while others report significant dissatisfaction due to rudeness, lack of responsiveness, and poor customer service.
Recent Reviews Mention...
“took the time to follow up and listen to my concerns”
“great communication throughout”
“Shiree maintained steady and reliable communication”
5. Stick to Prices
1.62/10
Nationwide Average: 5.99/10
California Relocation Services Inc consistently fails to honor their initial estimates, often significantly increasing costs without clear justification, exemplified by practices such as quoting for less cubic feet then charging for more without proof, engaging in bait and switch tactics with pricing, and doubling costs from the initial quote.
Recent Reviews Mention...
“Gave a refund run around for 3 weeks.”
“quote was not accurate, paid much more”
“did not stick to the original quoted price”
6. Speed
6.51/10
Nationwide Average: 8.58/10
California Relocation Services Inc seems to have divided feedback, with some customers praising their efficiency and speed, while a significant number criticize them for being exceptionally slow and unorganized.
Recent Reviews Mention...
“fast service”
“Quick unload”
“very professional, efficient”
7. Friendliness
7.77/10
Nationwide Average: 8.91/10
California Relocation Services Inc generally provides highly friendly and professional services, despite a few reports of rudeness and disrespect.
Recent Reviews Mention...
“they are very good people”
“Extremely friendly team”
“they are friendly”
8. Will Hire Again
5.33/10
Nationwide Average: 8.18/10
California Relocation Services Inc has polarized sentiments with a group of customers expressing high satisfaction and willingness to rehire, while another significant segment firmly states they would not use their services again.
Recent Reviews Mention...
“would hire CRS again”
“The move was cancelled prior to pickup.”
“would definitely hire them again”
9. Professionalism
5.74/10
Nationwide Average: 8.31/10
California Relocation Services Inc receives mixed reviews, with several customers praising the crew for their professionalism, care, and excellent customer service, while a notable number of others report experiences of unprofessional behavior, including an inability to reassemble furniture, denial of damage, smoking in the truck, and overall lack of professionalism.
Recent Reviews Mention...
“Incompetent and unprofessional.”
“Extremely professional courteous efficient, and friendly”
“applaud her genuine customer service”
10. Conflict Handling
2.97/10
Nationwide Average: 4.07/10
California Relocation Services Inc showed mixed responses, with instances of proactive solutions and prompt repairs contrasted by numerous accounts of refusal to compensate for damages, lack of accountability, and failure to update or recover lost items.
Recent Reviews Mention...
“sent someone back for an item we missed”
“collaborated on possible solutions to remedy issues”
“unwilling to admit fault or cooperate”
11. Precision & Care
5.11/10
Nationwide Average: 8.01/10
California Relocation Services Inc demonstrates a mixed performance, with many customers praising their careful packing and handling of delicate items, while a significant number report damage and loss of belongings.
Recent Reviews Mention...
“The house and the items were treated with respect and care”
“everything was delivered carefully”
“packed belongings with great care”
Customer Insights
Interstate Move Duration: 1 days from 3 reviews
Great Crew Members
| Sherry | thanked Sherry specifically, indicating good service |
| Sheri | expressed remorse and showed customer service |
| Oscar C | went above and beyond with custom packing |
| Shiree | Shiree was great and resolved damages |
| Tim,Vanessa,Stephanie,Aldo,Jose | pleasant, professional, very professional, efficient, safe, respectful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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