Silver Star Moving and Storage is a South Bay-based company with 15 years of experience in the relocation industry. Serving Southern California, including Los Angeles County, Orange County, Riverside County, San Bernardino County, San Diego County, Ventura County, Santa Barbara County, and Kern County, Silver Star offers residential and commercial moving services, storage solutions, and office planning. Their dedicated, fully-trained staff and careful moving process ensure efficient and cost-effective relocation for customers, treating each item as if it were their own. They operate individually dedicated trucks, and their climate-controlled storage facilities are also more economical than commercial spaces. For those seeking movers in Torrance, CA, Silver Star provides a comprehensive range of services.
Silver Star Moving and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Call NowAbout Silver Star Moving and Storage
Additional Cities Served: Compton, Carson, Hawthorne, Bellflower, Lynwood, Redondo BeachShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Storage Solutions
- Packing Services
- Furniture & Office Products
- Trash Removal & Recycling
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Silver Star Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Silver Star Moving and Storage is overwhelmingly perceived as providing professional, efficient, and satisfactory moving services, despite a few strongly negative experiences concerning service and handling.
Recent Reviews Mention...
“the guys were very hardworking”
“Fast, professional, and friendly service”
“they are the best”
2. Punctuality
Nationwide Average: 8.07/10
Silver Star Moving and Storage generally receives positive feedback for being on time, despite a few instances of tardiness and communication issues.
Recent Reviews Mention...
“they arrived very punctual”
“They were prompt”
“punctual and made my move without any stress”
3. Affordability
Nationwide Average: 7.69/10
Silver Star Moving and Storage appears to offer competitive and generally appreciated pricing options, although there are notable concerns regarding unexpected fees and charges.
Recent Reviews Mention...
“good price”
“this company offered good price”
“great value”
4. Communication
Nationwide Average: 7.53/10
Silver Star Moving and Storage generally receives high praise for responsiveness and customer service, especially from individuals like Amy, though there are notable instances of communication failures and unresponsiveness from management.
Recent Reviews Mention...
“Jennifer in the office always helping”
“ensured all my questions are answered”
“great customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
Silver Star Moving and Storage has mixed reviews, with several customers praising their transparency and competitive pricing, while a significant number of others report being charged more than initially quoted, facing unexpected fees, and experiencing billing issues.
Recent Reviews Mention...
“transparent and competitive quote without surprises”
“bait and switch tactic was used”
“I paid exactly the price I was quoted.”
6. Speed
Nationwide Average: 8.58/10
Silver Star Moving and Storage generally receives positive feedback for performing moves quickly and efficiently, though there are notable instances of dissatisfaction regarding the pace and efficiency of their service.
Recent Reviews Mention...
“Were efficient in moving”
“efficient made my move without any stress”
“prepared with all necessary items for a quick move”
7. Friendliness
Nationwide Average: 8.91/10
Silver Star Moving and Storage consistently receives praise for their genuinely nice, polite, and hospitable personnel, despite a few isolated complaints regarding unprofessional behavior.
Recent Reviews Mention...
“they are friendly”
“Polite crew”
“they were genuinely nice people”
8. Will Hire Again
Nationwide Average: 8.18/10
Silver Star Moving and Storage generally receives high acclaim, but there is a small group of customers who express strong dissatisfaction and would not choose or recommend their services again.
Recent Reviews Mention...
“Will recommend to friends and family”
“would hire again”
“would use them again for sure”
9. Professionalism
Nationwide Average: 8.31/10
Silver Star Moving and Storage generally receives high praise for the efficiency, courtesy, and organization of its team, although there are a few reports of unprofessional behavior.
Recent Reviews Mention...
“Crew was professional”
“crew was professional”
“incredibly efficient and professional move”
10. Conflict Handling
Nationwide Average: 4.07/10
Silver Star Moving and Storage generally struggles to effectively address and resolve customers' issues, despite a few instances where they demonstrated prompt and satisfactory actions to rectify problems.
Recent Reviews Mention...
“no resolution for lost items”
“took care of damages right away”
“no effort to rectify the situation was made”
11. Precision & Care
Nationwide Average: 8.01/10
Silver Star Moving and Storage generally exhibits high care and professionalism, with the majority of reviews highlighting their cautious handling and protection of items, though a few incidents of mishandling and damage were reported.
Recent Reviews Mention...
“worked with great care”
“none of my items are broken”
“incredibly efficient, professional, and careful move”
Customer Insights
Cost: $ 2759.00 from 10 reviews
Local Move Duration: 3.75 hours from 10 reviews
Great Crew Members
| Jennifer | Jennifer in the office always helping |
| Keith, Svet, Jose | answered questions and careful with luggages |
| George | George was fantastic and ran an incredibly efficient, professional move |
| George | George was awesome as a mover |
| Amy, James, Colby, Quentyn | Amy was efficient in booking, the crew were professional and careful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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