With over 10 years of experience in the industry, White Gold Moving & Storage has made its mark in Gardena, CA. The company not only provides local moving services within the city, suburbs, and beaches, but also handles long-distance moving across the country. Coupled with their offer of both short-term and long-term storage solutions, it showcases their versatility as a moving service. Their customer service representatives are available 24/7, aiding in streamlining the moving process. When it comes to detail-oriented and quality service, White Gold Moving leads by example. They offer organizational help and moving tips, ensuring a well-guided move for their clients. If you're looking for other options for your move, feel free to check movers in Torrance, CA.
White Gold Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About White Gold Moving & Storage
Additional Cities Served: Compton, South Gate, Carson, Hawthorne, Buena Park, LynwoodShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Storage
California Moving License
Suspended
Last Checked: 12/06/24If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of White Gold Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
White Gold Moving & Storage receives mixed feedback, with many praising their moving services as efficient and professional, while a notable number of customers report extremely negative experiences, describing the service as untrustworthy and unprofessional.
Recent Reviews Mention...
“This company helped me out in a time of need.”
“great work by movers”
“service was great”
2. Punctuality
Nationwide Average: 8.07/10
White Gold Moving & Storage generally receives praise for being on time, although there are several reports of significant delays and rescheduling issues.
Recent Reviews Mention...
“they were on time”
“showed up on time”
“experienced delay in service”
3. Affordability
Nationwide Average: 7.69/10
White Gold Moving & Storage has numerous complaints about being charged significantly more than quoted, with a few customers finding their pricing fair, but overall sentiment leaning towards dissatisfaction with unexpected costs.
Recent Reviews Mention...
“great prices”
“price was fair”
“charged $1k more than quoted”
4. Communication
Nationwide Average: 7.53/10
White Gold Moving & Storage is overwhelmingly criticized for poor responsiveness, rudeness, and misleading information, despite a few high-praise reports indicating efforts at timely resolutions and attentive service.
Recent Reviews Mention...
“great communication on when my delivery will be”
“very poor communication with company”
“Eli was disrespectful and not helpful”
5. Stick to Prices
Nationwide Average: 5.99/10
White Gold Moving & Storage overwhelmingly disappoints customers with numerous reports of charging significantly more than their initial quotes, often involving hidden fees and unexpected demands for extra payments.
Recent Reviews Mention...
“had to pay $1k more than initial quote”
“charged for unnecessary second truck”
“quote was wrong based on the underestimate from the company”
6. Speed
Nationwide Average: 8.58/10
White Gold Moving & Storage generally received high praise for being fast and efficient, although there were notable complaints about significant delays and inefficiencies from some customers.
Recent Reviews Mention...
“fast and efficient”
“nice quick job”
“quickly finished unloading”
7. Friendliness
Nationwide Average: 8.91/10
White Gold Moving & Storage has received mixed reviews, with some customers praising the movers for being very friendly, courteous, and professional, while a significant number of others criticized them for being rude, unreliable, and displaying unprofessional behavior.
Recent Reviews Mention...
“the people were nice”
“the movers were very friendly”
“crew demanded cash before unloading”
8. Will Hire Again
Nationwide Average: 8.18/10
White Gold Moving & Storage receives highly polarized feedback, with a substantial number of customers expressing strong intentions to either definitely rehire or emphatically avoid using their services in the future.
Recent Reviews Mention...
“would hire again”
“missing over a thousand dollars worth of stuff”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
White Gold Moving & Storage has received significant criticism for unprofessional, rude behaviors alongside isolated commendations for courteous and professional actions.
Recent Reviews Mention...
“crew did not behave professionally”
“crew not affiliated with the company”
“unprofessional, rude”
10. Conflict Handling
Nationwide Average: 4.07/10
White Gold Moving & Storage overwhelmingly demonstrates a remarkable lack of effort and responsiveness in addressing customer complaints and resolving issues, despite a few isolated instances of satisfactory action.
Recent Reviews Mention...
“missing items and tampered boxes”
“no effort to resolve missing box issue”
“no response to warranty claim and complaints”
11. Precision & Care
Nationwide Average: 8.01/10
White Gold Moving & Storage has numerous reports of mishandling resulting in broken, damaged, or stolen items, despite some instances of careful handling and customer satisfaction.
Recent Reviews Mention...
“boxes looked tampered, missing items”
“everything arrived in the same condition”
“everything arrived safely”
Customer Insights
Cost: $ 5297.00 from 7 reviews
Local Move Duration: 3.5 hours from 4 reviews
Great Crew Members
| Jamie, Gustavo, Antonio | thank you Jamie, Gustavo and Antonio |
| Steve, Marvin, Alex | Praised for saving the day and efficiency. |
| Steven, Alex, Marvin | tons of praise for these crew members |
| Gidi | Gidi's great help and fast move service |
| Dennis | Dennis is very professional and oversees great work |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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