Aurora Moving Company, based in Glendale, CA, has been providing diverse moving services for over 85 years. As the largest provider of moving and relocating services in the area, they serve Glendale, Pasadena, and Burbank, California, offering local and long-distance moving solutions. Their services include furniture moving, storage, commercial moving, senior moving, and piano moving. Aurora Moving Company boasts a highly professional sales and moving team known for superior workmanship and excellent customer service. With a global network and a focus on customer satisfaction, they handle everything from packing to unpacking, ensuring a stress-free moving experience.
Aurora Moving Co
based on 369+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Furniture Moving
- Local Moving
- Storage Services
- Commercial Services
- Senior Moving
- Piano Moving
- Long Distance Moving
- Packing, Unpacking, & Crating
- Large and Heavy Item Moving
- Moving Container Rentals
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Aurora Moving Co
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.59/10
Nationwide Average: 8.44/10
Aurora Moving Co generally receives high praise for their services, but there are notable instances of severe dissatisfaction that suggest variability in customer experiences.
Recent Reviews Mention...
“incredible experience with company”
“great work by movers”
“Aurora Moving Company did an amazing job”
2. Punctuality
7/10
Nationwide Average: 8.07/10
Aurora Moving Co generally maintains a strong record of being on time, despite a few instances of significant delays and communication issues.
Recent Reviews Mention...
“most reliable and punctual”
“the movers are on-time”
“took 3 times longer than estimated”
3. Affordability
6.38/10
Nationwide Average: 7.69/10
Aurora Moving Co has mixed reviews, with some customers finding it very expensive, especially for short distances, while others praise its cost efficiency and affordable pricing.
Recent Reviews Mention...
“very expensive for a short distance move”
“Cost was over $1,000 for a short move ”
“cost me over $1000 dollars”
4. Communication
5.96/10
Nationwide Average: 7.53/10
Aurora Moving Co has received mixed reviews, highlighting exceptional service and responsiveness from some staff, while others experienced significant issues with defensiveness, lack of updates, and unprofessional behavior.
Recent Reviews Mention...
“office staff and crew were accommodating, knowledgeable, and polite”
“Kept us updated throughout”
“Owner blamed customer for delays ”
5. Stick to Prices
3.51/10
Nationwide Average: 5.99/10
Aurora Moving Co has inconsistent feedback, with numerous customers complaining about paying more than expected versus a smaller group praising their honesty and no hidden charges.
Recent Reviews Mention...
“quoted much less than the final price”
“Did not stick to quoted time or cost ”
“refused to give any discounts for lengthy service”
6. Speed
6.53/10
Nationwide Average: 8.58/10
Aurora Moving Co receives mixed reviews with several customers praising their efficiency and quickness, while a significant number express dissatisfaction with moves taking considerably longer than expected.
Recent Reviews Mention...
“efficient in the business”
“got things done in a time efficient manner”
“took 3 times longer than it should have”
7. Friendliness
8.06/10
Nationwide Average: 8.91/10
Aurora Moving Co is generally perceived as having a courteous and professional crew, though there are a few complaints about arrogance and unprofessional behavior from specific team members.
Recent Reviews Mention...
“crew was outstanding”
“the crew was kind, professional, and friendly”
“workers are courteous, trustworthy and kind”
8. Will Hire Again
7.42/10
Nationwide Average: 8.18/10
Aurora Moving Co overwhelmingly receives positive feedback, with many customers expressing a high likelihood of using their services again, despite a few citing issues of dishonesty and theft.
Recent Reviews Mention...
“would hire again”
“HIGHLY recommend”
“would hire again without hesitation”
9. Professionalism
6.97/10
Nationwide Average: 8.31/10
Aurora Moving Co receives mixed reviews, with a majority highlighting their professionalism, dedication, and honest service, while a significant minority report unprofessional behavior, organizational issues, and concerns over conduct.
Recent Reviews Mention...
“crew and office staff were professional”
“crew was professional”
“workers are always professional”
10. Conflict Handling
1.57/10
Nationwide Average: 4.07/10
Aurora Moving Co demonstrates a consistent lack of effort and effectiveness in addressing and rectifying customer complaints and issues, often dismissing concerns or offering insufficient solutions.
Recent Reviews Mention...
“no follow-up on reported issue”
“offered minimal credit for significant damage”
“rick doesn’t know how to resolve situations”
11. Precision & Care
7.14/10
Nationwide Average: 8.01/10
Aurora Moving Co receives mixed reviews, showcasing instances of exemplary care and attention alongside several reports of damage, theft, and mishandling.
Recent Reviews Mention...
“not a single item was lost or broken”
“handled our belongings with care”
“took care to handle all of your items safely”
Customer Insights
Cost: $ 1197.00 from 3 reviews
Local Move Duration: 8.5 hours from 7 reviews
Great Crew Members
| Aurora Moving Company | assembled furniture and helped set up apartment |
| Richard | dispatched a great team and managed the move well |
| Jose F | so respectful, patient and kind |
| Matt, Alfredo | extremely professional & pleasant, made it fun |
| Richard | very personable |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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