Ernie's Van & Storage has been serving Northern California and Western Nevada since 1935, earning a reputation as one of the most trusted moving companies in the region. Based in Grass Valley, the family-owned company also has locations in Rocklin and Reno. Ernie's offers a comprehensive range of services, including residential moving, corporate relocation, and warehousing and storage solutions. The company prides itself on its ability to safely and efficiently transport valuables, whether the move is just a few blocks or over 200 miles away. Additionally, Ernie's Van & Storage is part of the Atlas Van Lines network. If you are considering making a move in or around the area, you might want to explore a list of the experienced movers serving Oroville, CA to find the service that suits your needs best.
Ernie's Van & Storage - Sowell Relocation Group
About Ernie's Van & Storage - Sowell Relocation Group
Additional Cities Served: Rancho Cordova, Galt, Oroville, Greenfield, Grass Valley, PlacervilleShow More >
Moving Services
- Local moving
- Longdistance moving
- International moving
- Commercial moving
- Office and industrial moving
- Fine art transportation and storage
- Electronics transportation
- Trade show exhibit transportation
- Store fixture transportation
- Climatecontrolled storage
Nevada Moving License
Active
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Summarized Review of Ernie's Van & Storage - Sowell Relocation Group
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Ernie's Van & Storage - Sowell Relocation Group is generally perceived as excellent by most reviewers, with frequent mention of great service, efficient and professional staff, albeit a few customers experienced significant dissatisfaction.
Recent Reviews Mention...
“Fabulous service today from Ernie's”
“service was beyond excellent”
“did a terrible job with our move”
2. Punctuality
Nationwide Average: 8.07/10
Ernie's Van & Storage - Sowell Relocation Group generally receives high praise for being on time, with most reviews noting promptness and timely arrivals, though a few instances of being late or not showing up as scheduled have been mentioned.
Recent Reviews Mention...
“they were prompt”
“On time”
“moves were completed on time”
3. Affordability
Nationwide Average: 7.69/10
Ernie's Van & Storage - Sowell Relocation Group receives mixed feedback, with numerous customers finding their pricing very reasonable and even lower than other movers, while a few others report being charged more than initial estimates, indicating potential concerns over unexpected costs.
Recent Reviews Mention...
“price was reasonable”
“charged us above the estimate”
“charged me above the estimate provided”
4. Communication
Nationwide Average: 7.53/10
Ernie's Van & Storage - Sowell Relocation Group receives mixed reviews, with several customers praising the responsiveness, helpfulness, and excellent customer service, while a notable number of others report significant issues with management communication, including unreturned calls and perceived rudeness.
Recent Reviews Mention...
“Michael was receptive and courteous”
“management will not return calls”
“management team will not return my calls”
5. Stick to Prices
Nationwide Average: 5.99/10
Ernie's Van & Storage - Sowell Relocation Group receives mixed feedback, as some customers report being charged over their estimates while others praise the company for accurate estimates, not exceeding budgets, and occasional undercharging.
Recent Reviews Mention...
“charged us above the estimate”
“charged me above the estimate provided”
“charged less than the estimated cost”
6. Speed
Nationwide Average: 8.58/10
Ernie's Van & Storage - Sowell Relocation Group is generally praised for being efficient and fast, although there are a couple of instances where customers felt the moving process took longer than necessary.
Recent Reviews Mention...
“They were efficient”
“they were efficient”
“very little time to move”
7. Friendliness
Nationwide Average: 8.91/10
Ernie's Van & Storage - Sowell Relocation Group generally receives high praise for their great attitudes, courtesy, and professionalism, though there have been isolated reports of rudeness.
Recent Reviews Mention...
“Great attitudes and senses of humor”
“Gabe was friendly, sensitive and efficient”
“the movers were so polite and helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
Ernie's Van & Storage - Sowell Relocation Group seems to have a generally high likelihood of repeat business, despite a few strongly negative outliers who express a clear refusal to use the company's services again.
Recent Reviews Mention...
“Will absolutely call them next time”
“I'd go with them again”
“fantastic job made me stress free”
9. Professionalism
Nationwide Average: 8.31/10
Ernie's Van & Storage - Sowell Relocation Group predominantly receives praise for their skilled and professional team, though a few reviews highlight incidents of unprofessionalism and poor customer service.
Recent Reviews Mention...
“Great attitudes and work ethic”
“everyone was fantastic”
“did a terrible job, unprofessional handling items”
10. Conflict Handling
Nationwide Average: 4.07/10
Ernie's Van & Storage - Sowell Relocation Group shows a polarized performance, with several instances of them avoiding responsibility and demonstrating poor follow-up contrasted with commendable actions where they went above and beyond to correct issues and compensate for damages.
Recent Reviews Mention...
“trying to avoid accountability”
“trying to say they are not responsible for lost boxes”
“went above and beyond in setting up and hanging items”
11. Precision & Care
Nationwide Average: 8.01/10
Ernie's Van & Storage - Sowell Relocation Group has received mixed feedback, with numerous customers experiencing excellent care and protection of their belongings, punctuated by some significant instances of damage and reported loss.
Recent Reviews Mention...
“They were efficient and careful”
“didn't break or nick a single item”
“damaged most of our furniture and a lot of glassware”
Great Crew Members
| Ernie | Fabulous service and efficient work |
| Michael, Gabe, Big Jim, Jimmie, Codie | all were praised for excellent service |
| Sowell | special attention to important belongings and efficient work |
| Ramon | took apart and reassembled bunk beds |
| Jeremie | Jeremie was praised for his careful handling and direction. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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