Alexander's Mobility Services has been an industry leader in the moving business for over six decades. It provides a range of services including household moving, storage, warehousing, commercial, transportation logistics, and corporate relocation. As a multiple-agent of Atlas, one of the world's most trusted names in moving, Alexander's Mobility Services operates on a nationwide scale with offices and warehouses scattered across the U.S., meeting the local, long distance and global moving needs of individuals and organizations. The company was founded in 1953 and is based in multiple locations across the U.S including Irvine, Rialto, and San Diego in California, Portland, Dallas, Nashville, Minneapolis, Baltimore and San Marcos.
Alexander's Mobility Services
based on 238+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Alexander's Mobility Services
Additional Cities Served: Hayward, Livermore, San Leandro, Redwood City, Pleasanton, Union CityShow More >
Moving Services
- Household Moving
- Corporate Relocation
- Home Moving
- Commercial Moving
- Transportation Logistics
- Office and Industrial Moving
- Commercial Storage & Asset Tracking
- Hospital, Healthcare & Laboratory Movers
- Transport and Logistics Companies
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Alexander's Mobility Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.32/10
Nationwide Average: 8.44/10
Alexander's Mobility Services has mixed reviews with some customers reporting excellent service and others having terrible experiences.
Recent Reviews Mention...
“shockingly efficient and problem free”
“men were efficient and professional”
“Best movers ever from start to finish”
2. Punctuality
7.87/10
Nationwide Average: 8.07/10
Alexander's Mobility Services receives mixed feedback, with some customers praising their on-time service, while others report significant delays without warning.
Recent Reviews Mention...
“every single person was on time”
“ETAs were communicated promptly, with changes updated well ahead of time”
“they were on time”
3. Affordability
5.11/10
Nationwide Average: 7.69/10
Alexander's Mobility Services is viewed negatively due to poor customer service and unexpected fees nearing $2000.
Recent Reviews Mention...
“not cheap, but comparable to other moving companies”
“not the cheapest but worth the money”
“felt they provided an awful customer service”
4. Communication
6.96/10
Nationwide Average: 7.53/10
Alexander's Mobility Services generally struggles with clarity and responsiveness, despite a few instances of being commended for professionalism and organization.
Recent Reviews Mention...
“communicated the entire process”
“Poor communication throughout the process.”
“Estimates and ETAs were communicated promptly”
5. Stick to Prices
4.73/10
Nationwide Average: 5.99/10
Alexander's Mobility Services consistently fails to uphold their initial estimates, often misrepresenting costs and refusing to take responsibility for related issues.
Recent Reviews Mention...
“No hidden surprises”
“delivered as promised”
“provided only a "best guess" estimate”
6. Speed
8.2/10
Nationwide Average: 8.58/10
Alexander's Mobility Services receives mixed reviews with many praising their efficiency and quickness, while others criticize them for being slow and nonchalant in their approach.
Recent Reviews Mention...
“shockingly efficient”
“they rushed the entire moving process”
“crews were efficient”
7. Friendliness
8.77/10
Nationwide Average: 8.91/10
Alexander's Mobility Services receives mixed feedback, with some customers highlighting incredibly kind encounters, while others report rudeness and defiance from the staff.
Recent Reviews Mention...
“truly nice workers”
“friendly”
“they are friendly”
8. Will Hire Again
7.42/10
Nationwide Average: 8.18/10
Alexander's Mobility Services generally has a negative reception, with a majority of customers expressing they would not hire or recommend them again, despite a few outliers who would.
Recent Reviews Mention...
“would definitely hire again”
“Best and would hire again”
“wouldn’t use any company but Alexanders”
9. Professionalism
8.01/10
Nationwide Average: 8.31/10
Alexander's Mobility Services seems to receive mixed feedback, with customers highlighting both instances of professional behavior and several accounts of unprofessional conduct.
Recent Reviews Mention...
“men were professional”
“James was highly attentive to our needs”
“organized, professional team”
10. Conflict Handling
1.58/10
Nationwide Average: 4.07/10
Alexander's Mobility Services demonstrates poor performance, as evidenced by unclear policies regarding the return of possessions, not using feedback for improvements, and refusing to accept responsibility for damages.
Recent Reviews Mention...
“did not care about damaging valuable items”
“not clear whether possessions will be returned”
“refused to provide certified reweigh”
11. Precision & Care
7.72/10
Nationwide Average: 8.01/10
Alexander's Mobility Services has shown a mix of experiences, ranging from meticulous attention to customer belongings to instances of damage and mismanagement.
Recent Reviews Mention...
“didn't mark a single wall or surface”
“respectful of our property”
“Packing was fantastic, loading/unloading went great”
Great Crew Members
| Alexander | really nice and efficient |
| Alexander | gave packing tips, ensured no traffic blockage |
| Jeremy,Cherie | Jeremy showed incredible flexibility and Cherie was kind and professional |
| James | James was amazing, highly attentive, and super personable |
| Alexander | very careful and respectful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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