CalState Moving and Storage is a Los Angeles-based moving company with a decade of experience in the industry. This licensed and bonded company focuses on customer satisfaction and offers a range of services. Not only do they provide seamless local and long-distance relocation within California, but they also offer packing, storage, and commercial moving services. Among many options for Anaheim, CA moving services, the company distinguishes itself with a service-oriented philosophy and an array of features such as affordable storage facilities, on-time delivery, moving insurance, and 24/7 customer support. They are reportedly used by many satisfied customers, who specifically commend their efficient service and professionalism.
CalState Moving and Storage
About CalState Moving and Storage
Additional Cities Served: Santa Ana, Riverside, Irvine, Garden Grove, Corona, OrangeShow More >
Moving Services
- LOCAL MOVING
- LONG DISTANCE INSIDE CALIFORNIA STATE
- PACKING & STORAGE
- COMMERCIAL RELOCATION
Not Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of CalState Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
CalState Moving and Storage is overwhelmingly viewed as a problematic and disreputable company, with numerous customers expressing dissatisfaction through accusations of scams, dishonesty, professional incompetence, and various unpleasant experiences.
Recent Reviews Mention...
“these people are scammers”
“complete nightmare from start to finish”
“TERRIBLE!! Things were STOLEN”
2. Punctuality
Nationwide Average: 8.07/10
CalState Moving and Storage overwhelmingly disappoints with frequent delays in deliveries and arrivals, often significantly exceeding promised timeframes.
Recent Reviews Mention...
“arrived at 1 PM, left incomplete at 8 PM”
“arrived a day late and delivered 14 days late”
“took over 6 weeks and still waiting”
3. Affordability
Nationwide Average: 7.69/10
CalState Moving and Storage consistently overcharges customers, significantly increasing costs from the initial quotes, leading to widespread dissatisfaction with their pricing practices.
Recent Reviews Mention...
“charged more than estimated unfairly”
“move ended up costing double the estimate”
“Paid almost twice the original quote”
4. Communication
Nationwide Average: 7.53/10
CalState Moving and Storage consistently demonstrates poor communication practices, including unresponsiveness to calls and emails, rude interactions, and a widespread inability to provide updates or effectively handle inquiries.
Recent Reviews Mention...
“had to communicate multiple issues during move”
“poor communication”
“unwilling to help”
5. Stick to Prices
Nationwide Average: 5.99/10
CalState Moving and Storage overwhelmingly fails to honor its initial estimates, frequently engaging in bait-and-switch tactics and adding significant, unexpected costs.
Recent Reviews Mention...
“lie in your estimate”
“quoted price was significantly undercut”
“costing double the estimate, not per contracts”
6. Speed
Nationwide Average: 8.58/10
CalState Moving and Storage overwhelmingly disappointed customers with numerous reports of significant delays, inefficiency, and exceptionally slow service, notwithstanding a couple of exceptions of quick unloading.
Recent Reviews Mention...
“movers left job incomplete, affecting speed”
“delivered 14 days late”
“move extremely delayed”
7. Friendliness
Nationwide Average: 8.91/10
CalState Moving and Storage is overwhelmingly perceived as having a negative and unwelcoming experience, with recurrent mentions of rude, unprofessional behavior, and a few isolated commendations.
Recent Reviews Mention...
“crew smelled, cold and unemotional”
“movers were cordial”
“phone operators have no training on empathy”
8. Will Hire Again
Nationwide Average: 8.18/10
CalState Moving and Storage has overwhelmingly negative feedback with customers explicitly advising against using their services and many considering legal action or expressing regret over their experience.
Recent Reviews Mention...
“DO NOT USE THIS BUSINESS”
“strongly recommend not to hire again”
“Not getting other half of my money”
9. Professionalism
Nationwide Average: 8.31/10
CalState Moving and Storage overwhelmingly receives substantial criticism for their crew's unprofessionalism, unethical behavior, and poor customer service, amidst a lone positive feedback appreciating their professionalism and suggestions.
Recent Reviews Mention...
“lack of professionalism shown throughout”
“fees not per contracts, poor communication”
“unprofessional crew behavior”
10. Conflict Handling
Nationwide Average: 4.07/10
CalState Moving and Storage overwhelmingly demonstrates a lack of effort and refusal to address or compensate for damages, lost or stolen items, and other complaints raised by customers.
Recent Reviews Mention...
“did not attempt to rectify any wrongs”
“Things were STOLEN and NEVER put into a truck”
“refusing to pay for the damages”
11. Precision & Care
Nationwide Average: 8.01/10
CalState Moving and Storage consistently fails to meet customer expectations, with numerous reports of damages, lost or broken items, and negligent handling.
Recent Reviews Mention...
“damaging your items during the move”
“everything was broken when unpacked”
“Everything was WET and disgusting and also BROKEN”
Customer Insights
Cost: $ 6474.00 from 18 reviews
Interstate Move Duration: 20 days from 12 reviews
Great Crew Members
Mike E, Gio G | professional and careful during the move |
Josh, Victor, Michael | they reassured everything was a go. |
Claudia, Blake | both were nice and helpful over the phone |
Victor | assured us it was a 26' truck which was filled |
Jackie | was very nice at first |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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