CalState Moving and Storage

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MoversChevron RightCaliforniaChevron RightAnaheimChevron RightCalState Moving and Storage
based on 661+ data points
Circle Info

About CalState Moving and Storage

CalState Moving and Storage is a Los Angeles-based moving company with a decade of experience in the industry. This licensed and bonded company focuses on customer satisfaction and offers a range of services. Not only do they provide seamless local and long-distance relocation within California, but they also offer packing, storage, and commercial moving services. Among many options for Anaheim, CA moving services, the company distinguishes itself with a service-oriented philosophy and an array of features such as affordable storage facilities, on-time delivery, moving insurance, and 24/7 customer support. They are reportedly used by many satisfied customers, who specifically commend their efficient service and professionalism.

Moving Services

  • LOCAL MOVING
  • LONG DISTANCE INSIDE CALIFORNIA STATE
  • PACKING & STORAGE
  • COMMERCIAL RELOCATION
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 10/17/24

USDOT

2763565

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of CalState Moving and Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

2.72/10

Nationwide Average: 8.44/10

Comment Dots

CalState Moving and Storage is overwhelmingly viewed as a problematic and disreputable company, with numerous customers expressing dissatisfaction through accusations of scams, dishonesty, professional incompetence, and various unpleasant experiences.

Reviews Mention icon

Recent Reviews Mention...

these people are scammers

complete nightmare from start to finish

TERRIBLE!! Things were STOLEN

2. Punctuality

2.87/10

Nationwide Average: 8.07/10

Comment Dots

CalState Moving and Storage overwhelmingly disappoints with frequent delays in deliveries and arrivals, often significantly exceeding promised timeframes.

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Recent Reviews Mention...

arrived at 1 PM, left incomplete at 8 PM

arrived a day late and delivered 14 days late

took over 6 weeks and still waiting

3. Affordability

2.05/10

Nationwide Average: 7.69/10

Comment Dots

CalState Moving and Storage consistently overcharges customers, significantly increasing costs from the initial quotes, leading to widespread dissatisfaction with their pricing practices.

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Recent Reviews Mention...

charged more than estimated unfairly

move ended up costing double the estimate

Paid almost twice the original quote

4. Communication

1.99/10

Nationwide Average: 7.53/10

Comment Dots

CalState Moving and Storage consistently demonstrates poor communication practices, including unresponsiveness to calls and emails, rude interactions, and a widespread inability to provide updates or effectively handle inquiries.

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Recent Reviews Mention...

had to communicate multiple issues during move

poor communication

unwilling to help

5. Stick to Prices

1.31/10

Nationwide Average: 5.99/10

Comment Dots

CalState Moving and Storage overwhelmingly fails to honor its initial estimates, frequently engaging in bait-and-switch tactics and adding significant, unexpected costs.

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Recent Reviews Mention...

lie in your estimate

quoted price was significantly undercut

costing double the estimate, not per contracts

6. Speed

3.49/10

Nationwide Average: 8.58/10

Comment Dots

CalState Moving and Storage overwhelmingly disappointed customers with numerous reports of significant delays, inefficiency, and exceptionally slow service, notwithstanding a couple of exceptions of quick unloading.

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Recent Reviews Mention...

movers left job incomplete, affecting speed

delivered 14 days late

move extremely delayed

7. Friendliness

3.53/10

Nationwide Average: 8.91/10

Comment Dots

CalState Moving and Storage is overwhelmingly perceived as having a negative and unwelcoming experience, with recurrent mentions of rude, unprofessional behavior, and a few isolated commendations.

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Recent Reviews Mention...

crew smelled, cold and unemotional

movers were cordial

phone operators have no training on empathy

8. Will Hire Again

2.41/10

Nationwide Average: 8.18/10

Comment Dots

CalState Moving and Storage has overwhelmingly negative feedback with customers explicitly advising against using their services and many considering legal action or expressing regret over their experience.

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Recent Reviews Mention...

DO NOT USE THIS BUSINESS

strongly recommend not to hire again

Not getting other half of my money

9. Professionalism

2.63/10

Nationwide Average: 8.31/10

Comment Dots

CalState Moving and Storage overwhelmingly receives substantial criticism for their crew's unprofessionalism, unethical behavior, and poor customer service, amidst a lone positive feedback appreciating their professionalism and suggestions.

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Recent Reviews Mention...

lack of professionalism shown throughout

fees not per contracts, poor communication

unprofessional crew behavior

10. Conflict Handling

1.23/10

Nationwide Average: 4.07/10

Comment Dots

CalState Moving and Storage overwhelmingly demonstrates a lack of effort and refusal to address or compensate for damages, lost or stolen items, and other complaints raised by customers.

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Recent Reviews Mention...

did not attempt to rectify any wrongs

Things were STOLEN and NEVER put into a truck

refusing to pay for the damages

11. Precision & Care

2.87/10

Nationwide Average: 8.01/10

Comment Dots

CalState Moving and Storage consistently fails to meet customer expectations, with numerous reports of damages, lost or broken items, and negligent handling.

Reviews Mention icon

Recent Reviews Mention...

damaging your items during the move

everything was broken when unpacked

Everything was WET and disgusting and also BROKEN

Customer Insights icon

Customer Insights

Cost: $ 6474.00 from 18 reviews


Interstate Move Duration: 20 days from 12 reviews

Great Crew Members icon

Great Crew Members

Mike E, Gio Gprofessional and careful during the move
Josh, Victor, Michaelthey reassured everything was a go.
Claudia, Blakeboth were nice and helpful over the phone
Victorassured us it was a 26' truck which was filled
Jackiewas very nice at first
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact CalState Moving and Storage

Location
22215 MEEKLAND AVE, Hayward, CA, 94541
Phone
(714) 442-2445
Link
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