Macy Movers, a family-owned business, has been serving Oakland and the Bay Area since 1915. Based in Hayward, California, Macy Movers is an authorized Atlas Van Lines agent, offering local, intrastate, long-distance, and international moving services. They ensure efficient and worry-free moving with a fleet of clean, fully-equipped vans, trained, and courteous personnel. Macy Movers also offers packing tips and online bill payment for intra-California moves and storage bills. With a dedication to customer care and satisfaction, Macy Movers has a reputation for quality in the moving industry.
Macy Movers, Inc.
based on 779+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Local & Intrastate Moving
- Long Distance & Intrastate Moving
- International Moving
- IntraCalifornia Moving
- Packing Services
- Storage Services
- Interstate Moving (via Atlas Van Lines)
- Moving consultation for planning your Move
- Free Inhome Estimate for moving
- Moving Tracker for Long Distance and International moves
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Have feedback for Macy Movers, Inc.?
Error. Please try again later.
Summarized Review of Macy Movers, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.04/10
Nationwide Average: 8.44/10
Macy Movers, Inc. generally receives high praise for their moving services with numerous customers reporting exceptional experiences, though there are significant critiques concerning professionalism, unexpected charges, and damages.
Recent Reviews Mention...
“great work by movers”
“best movers and moving experience I have ever had”
“great experience overall”
2. Punctuality
8.31/10
Nationwide Average: 8.07/10
Macy Movers, Inc. is generally reliable and on time, with only a few instances of delays or lack of communication.
Recent Reviews Mention...
“the movers themselves were on time”
“showed up on time”
“arrived when they said they would”
3. Affordability
7.09/10
Nationwide Average: 7.69/10
Macy Movers, Inc. generally receives favorable reviews for their reasonable and competitive pricing, though there are notable instances of dissatisfaction related to higher than expected costs and extra charges.
Recent Reviews Mention...
“estimate was reasonable and no extra nickel and diming”
“wasn't cheap but great experience”
“Offered services without cost, demonstrating extreme affordability.”
4. Communication
7.42/10
Nationwide Average: 7.53/10
Macy Movers, Inc. shows a mixed performance with several customers reporting excellent, proactive interactions and a nearly equal number expressing frustrations over lack of response and poor follow-through.
Recent Reviews Mention...
“Office staff, drivers, labor all very polite”
“Chris and Stevie were responsive and easy to talk with”
“coordinator had great communication”
5. Stick to Prices
7/10
Nationwide Average: 5.99/10
Macy Movers, Inc. generally maintains a good track record with numerous customers noting accurate estimates and adherence to the initial quotes, despite a few instances of significant price discrepancies reported.
Recent Reviews Mention...
“no "gotcha's" later, stuck to the quoted price”
“stuck to the quoted prices”
“didn't pay till job was complete”
6. Speed
8.14/10
Nationwide Average: 8.58/10
Macy Movers, Inc. is predominantly praised for their quick and efficient service, despite a few reports of significant delays and inefficiency.
Recent Reviews Mention...
“hard working, efficient”
“move was completed efficiently”
“worked efficiently and quickly”
7. Friendliness
9.47/10
Nationwide Average: 8.91/10
Macy Movers, Inc. consistently exhibits exceptional friendliness, professionalism, and courtesy, making moving experiences pleasant and stress-free for their clients.
Recent Reviews Mention...
“very polite”
“Chris, Stevie and the movers were friendly”
“staff was cheerful and friendly”
8. Will Hire Again
7.5/10
Nationwide Average: 8.18/10
Macy Movers, Inc. receives mixed feedback, with a majority expressing high satisfaction and readiness to use their services again, contrasting with a notable minority reporting negative experiences that deter them from rehiring.
Recent Reviews Mention...
“recommend this company and would hire again”
“would highly recommend them”
“highly recommend and would hire again”
9. Professionalism
8.27/10
Nationwide Average: 8.31/10
Macy Movers, Inc. is predominantly viewed as having a highly professional, efficient, and courteous team, despite several isolated incidents of perceived unprofessionalism.
Recent Reviews Mention...
“did a wonderful job”
“the movers were professional”
“professional in handling the move”
10. Conflict Handling
4.37/10
Nationwide Average: 4.07/10
Macy Movers, Inc. shows a polarized performance with instances of exceptional service and effort to rectify issues counterbalanced by numerous accounts of unresponsiveness and inadequate problem-solving.
Recent Reviews Mention...
“demonstrated willingness to adjust furniture as requested”
“Manager never followed up on the issues ”
“no response after submitting a claim”
11. Precision & Care
7.52/10
Nationwide Average: 8.01/10
Macy Movers, Inc. generally demonstrates a high level of attentiveness and protection for customers' possessions, despite a few instances of mishandling and damage.
Recent Reviews Mention...
“neat and careful with items”
“they were careful with items”
“no items were damaged”
Customer Insights
Local Move Duration: 6 hours from 9 reviews
Interstate Move Duration: 3 days from 5 reviews
Great Crew Members
| Chris, Stevie | Chris and Stevie were responsive, professional and friendly |
| Elgin | demonstrated excellent leadership and ensured smooth move |
| Mark | owner was thoughtful and proactive |
| Jacob,Douglas,Carlos | did our estimate professionally, exceptionally helpful in moving |
| Chris | Chris was really helpful in talking me through everything |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Macy Movers, Inc.
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Oakland Moving Services
Nearby Cities
