Move-Pros is a trusted moving company that has been serving the San Francisco Bay Area for over 20 years. Based in Hayward, California, they cover various locations in the region such as San Jose, CA, Oakland, and Santa Clara. As an agent of Wheaton World Wide Moving, Move-Pros offers local expertise backed by the resources of a leader in the moving industry. They provide a wide range of services including local and long-distance moving, international moving, residential moving, commercial moving, and storage solutions. With a focus on delivering the best moving experience possible, Move-Pros handles each relocation individually and tailors their services to meet client requirements.
Move-Pros
About Move-Pros
Additional Cities Served: Fremont, Hayward, Livermore, San Leandro, Redwood City, MantecaShow More >
Moving Services
- Local Moving
- Long Distance Moving
- International Moving
- Residential Moving
- Commercial Moving
- Storage Services
- Specialized Moving
- International Packing and Shipping
- Private and Corporate Relocations
- Custom Move Planning
Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Move-Pros
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Move-Pros is overwhelmingly praised for their professional, efficient service and friendly staff, though there is a single mention of dissatisfaction.
Recent Reviews Mention...
“great service by movers”
“Everyone was gracious and professional”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Move-Pros consistently demonstrates timely arrivals and deliveries, earning high praise for their on-schedule service.
Recent Reviews Mention...
“Movers showed up on time”
“Carlos and his crew arrived on time”
“everything was done on time”
3. Affordability
Nationwide Average: 7.69/10
Move-Pros is highly regarded for its reasonable pricing, competitive quotes, and overall great value for the services provided.
Recent Reviews Mention...
“Reasonable pricing and like the flat rate”
“an affordable price”
“extremely reasonable quote”
4. Communication
Nationwide Average: 7.53/10
Move-Pros excels with their responsive, professional, and customer-oriented approach that ensures smooth, pleasant interactions and efficient service throughout the moving process.
Recent Reviews Mention...
“very detailed, responsive”
“Everyone I interacted with was gracious”
“communications were smooth and pleasant”
5. Stick to Prices
Nationwide Average: 5.99/10
Move-Pros consistently meets or exceeds expectations by quickly and clearly setting up estimates and contracts, charging less than estimated amounts, and avoiding surprise extra charges through careful planning.
Recent Reviews Mention...
“Estimate and contract were set up quickly and clearly”
“no surprise extra charges due to careful planning”
“The final amount was lower than the estimate”
6. Speed
Nationwide Average: 8.58/10
Move-Pros is overwhelmingly praised for their efficient, fast, and detail-oriented service, with only a single complaint regarding a move taking longer than estimated.
Recent Reviews Mention...
“Were fast and efficient in completing the move”
“Move was done very fast”
“team were hustling on both occasions”
7. Friendliness
Nationwide Average: 8.91/10
Move-Pros is highly praised for their team's consistent, cheerful, and professional demeanor, making every interaction and moving experience a genuine pleasure.
Recent Reviews Mention...
“Jeanne and team are top notch!”
“Everyone was gracious and professional”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Move-Pros enjoys overwhelmingly positive feedback, indicating a high level of customer satisfaction and loyalty.
Recent Reviews Mention...
“recommend this company and would hire again”
“recommend this company and would hire again”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Move-Pros consistently demonstrates high standards through their efficient, courteous, and expert handling of moves, earning them widespread acclaim for their professionalism from first contact to completion.
Recent Reviews Mention...
“high quality move indicates professionalism”
“very professional in handling the move”
“Professional conduct by the crew”
10. Precision & Care
Nationwide Average: 8.01/10
Move-Pros is highly praised for their meticulous and respectful approach, ensuring that customers' belongings, including special and antique items, are carefully and safely handled, with very rare instances of damage.
Recent Reviews Mention...
“Took great care not to damage items or house”
“everything was carefully wrapped, nothing broke”
“all items were taken care of and no damages”
Customer Insights
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
Jeanne | Jeanne and team provided top-notch service |
Robert, Heber, Joel | Robert, Heber, and Joel were amazing professionals |
Jeanne, Miguel, Robert | Thank you Jeanne for professional service. Miguel and Robert were fastidious and neat. |
Jeanne,Carlos | Jeanne was friendly and professional, Carlos did an excellent job |
Miguel,Jose | Miguel and Jose are the dynamic duo |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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