Hollister Moving & Storage is a third-generation, locally-owned moving company based in Hollister, California, providing services since 1922. They cater to residential and commercial clients, particularly those looking for movers in Salinas, CA. Offering local, statewide, nationwide, and international moving services, they serve Monterey, San Benito and Santa Clara counties. Their experienced team is known for delivering hands-on and personal service, and the company also offers secure storage solutions. An interesting aspect of Hollister Moving & Storage is its involvement in the community; the company provides free moving and storage services to victims of domestic violence through Emmaus House, San Benito County's only domestic violence shelter.
Hollister Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Hollister Moving & Storage
Additional Cities Served: Santa Cruz, Gilroy, Watsonville, Morgan Hill, Hollister, SeasideShow More >
Moving Services
- Local Moves
- Long Distance Moves
- Secure Storage
- Packing Store
- Residential Moving Services
- Commercial Moving Services
- Custom Crate Special Items
- Hourly Services
- Furniture Moving
- Small Moves
California Moving License
Revoked
Last Checked: 12/10/24If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Hollister Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Hollister Moving & Storage receives mixed reviews, with praises for professionalism and excellent customer service contrasting sharply with complaints about property damage and poor service experiences.
Recent Reviews Mention...
“Quality company, pleasure to work with every time”
“tons of damage on all things wood”
“drivers are untrained”
2. Punctuality
Nationwide Average: 8.07/10
Hollister Moving & Storage generally receives positive feedback for being on time, although there are a few instances of tardiness reported.
Recent Reviews Mention...
“They were timely”
“team arrived late and worked past midnight”
“team was behind schedule providing a late start”
3. Affordability
Nationwide Average: 7.69/10
Hollister Moving & Storage generally provides good value with competitive pricing, although there are mixed perceptions with some finding them not to be the cheapest option.
Recent Reviews Mention...
“poor value mentioned in summary”
“8k and could not get service delivery”
“they were half the price”
4. Communication
Nationwide Average: 7.53/10
Hollister Moving & Storage experiences mixed feedback, with numerous complaints about poor responsiveness and negative interactions contrasting with several praises for their successful, accommodating, and informative communication practices.
Recent Reviews Mention...
“responsiveness is poor”
“receptionist called me a liar and hung up”
“communication with the company is key to a successful move”
5. Stick to Prices
Nationwide Average: 5.99/10
Hollister Moving & Storage generally adheres to their initial estimates, with numerous customers confirming that prices matched or were lower than quoted, despite a couple of instances where rates were altered or an estimate was not provided as promised.
Recent Reviews Mention...
“Carl kept changing rates on quotes”
“did not provide an estimate as promised”
“stuck to their estimate”
6. Speed
Nationwide Average: 8.58/10
Hollister Moving & Storage generally receives high praise for efficient and fast service, although there have been isolated complaints about slow service and late working hours.
Recent Reviews Mention...
“could not get service”
“had to help unload and they worked late”
“worked well past midnight, not fast”
7. Friendliness
Nationwide Average: 8.91/10
Hollister Moving & Storage generally receives high praise for their polite and professional staff, although there are a few mentions of rude behavior from specific personnel.
Recent Reviews Mention...
“they are always patient”
“Julie was rude and inhospitable”
“Very pleasant to work with”
8. Will Hire Again
Nationwide Average: 8.18/10
Hollister Moving & Storage receives polarizing feedback, with numerous patrons offering glowing endorsements and repeat business intentions while a significant number of dissatisfied customers express regret and starkly advise against future engagements with the company.
Recent Reviews Mention...
“pleasure to work with every time”
“should have spent money on a better one”
“didn't get all my things”
9. Professionalism
Nationwide Average: 8.31/10
Hollister Moving & Storage has received polarizing feedback, with a number of customers complaining about unprofessionalism and lack of training while a significant proportion praise the crew for being professional, reliable, and hard-working.
Recent Reviews Mention...
“unprofessional patch job implies lack of training”
“drivers are untrained”
“crew lacked professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Hollister Moving & Storage shows inconsistency with some customers noting prompt resolution efforts but many more experiencing a lack of adequate response, prolonged processes with unsatisfactory outcomes, and a general unwillingness to effectively address and resolve issues.
Recent Reviews Mention...
“work to clear up any confusion or swiftly rectify inevitable errors”
“did not properly fix the issue, kept giving excuses”
“receptionist did not address the issue”
11. Precision & Care
Nationwide Average: 8.01/10
Hollister Moving & Storage has received mixed feedback, with several instances of damage and careless handling reported alongside numerous accounts of meticulous and professional care taken with customers' belongings.
Recent Reviews Mention...
“tons of damage on all things wood”
“damaged ceiling and made a poor patch job”
“they broke a platter and hid it”
Great Crew Members
| Carl | orchestrates these massive deliveries, knowledgeable, experienced |
| Jimmy, Ruben, Juan | were awesome, very polite, and helpful |
| Jessie | went above and beyond, extra effort like the Hulk |
| Carl | Carl seemed very genuine. |
| Carl, George Tornan, Patty | Carl estimated well, George hard worker, Patty informative |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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