Seacliff Self Storage

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based on 636+ data points
Circle Info

About Seacliff Self Storage

Seacliff Self Storage is part of StorAmerica Management, a subsidiary of Guardian Storage Centers based in Irvine, California. The company has been in business since 1999, managing over 75 properties with a total of 4.9 million square feet of space throughout California, Arizona, and Nevada. Locally owned and operated, they offer a range of storage services, including month-to-month leases, vehicle, boat, and RV storage. StorAmerica distinguishes itself with a commitment to customer service, earning an 'A+' Better Business Bureau accreditation, and providing additional features such as free moving trucks and comprehensive storage guides for customers. If you need more comprehensive moving services, you might consider checking out some of the best movers in Huntington Beach, CA.

Additional Cities Served: Newport Beach, Fountain Valley, Seal Beach

Moving Services

  • Monthly Rentals
  • RV/Boat Storage
  • Business Storage
  • Protection Plan
  • Packing Supplies
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

2686728

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Seacliff Self Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.52/10

Nationwide Average: 8.44/10

Comment Dots

Seacliff Self Storage is predominantly praised for its exceptional service and professionalism, with the vast majority of clients expressing high satisfaction despite a few negative experiences.

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Recent Reviews Mention...

they are the best

wouldn't recommend SeaCliff due to several issues

Excellent services

2. Affordability

7.7/10

Nationwide Average: 7.69/10

Comment Dots

Seacliff Self Storage is generally perceived as offering competitive and reasonable pricing, although there are some concerns about price increases and added fees.

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Recent Reviews Mention...

great customer service made it very affordable

it's getting pretty pricey

reasonably priced

3. Communication

8.67/10

Nationwide Average: 7.53/10

Comment Dots

Seacliff Self Storage generally receives high praise for its staff's friendliness, professionalism, and effectiveness in providing clear, helpful, and prompt communication, despite a few criticisms regarding rudeness and poor communication in some instances.

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Recent Reviews Mention...

Angie really helped us, showing great communication

Angie and Mariana provided the best customer service

Great customer service

4. Stick to Prices

2.36/10

Nationwide Average: 5.99/10

Comment Dots

Seacliff Self Storage overwhelmingly receives negative feedback for not adhering to their initial agreements, raising prices unexpectedly, and failing to maintain transparency regarding costs.

Reviews Mention icon

Recent Reviews Mention...

did not stick to promised prorated refund policy

took no responsibility for the loss.

did not stick to their word on refunding payment

5. Speed

8.35/10

Nationwide Average: 8.58/10

Comment Dots

Seacliff Self Storage is consistently praised for being fast, efficient, and quick in their service.

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Recent Reviews Mention...

fast and efficient

They were quick

Quick move

6. Friendliness

9.46/10

Nationwide Average: 8.91/10

Comment Dots

Seacliff Self Storage consistently receives praise for their welcoming, helpful, and professional staff, overshadowing a few isolated reports of less favorable interactions.

Reviews Mention icon

Recent Reviews Mention...

positive and welcoming attitudes from Angie and Mariana

staff is very helpful

staff very helpful and polite

7. Will Hire Again

7.86/10

Nationwide Average: 8.18/10

Comment Dots

Seacliff Self Storage overwhelmingly receives positive feedback, indicating a strong likelihood that the majority of customers would choose their services again, despite a few instances of dissatisfaction.

Reviews Mention icon

Recent Reviews Mention...

they are the best

would recommend this storage facility because of them

wouldn't recommend SeaCliff

8. Professionalism

8.27/10

Nationwide Average: 8.31/10

Comment Dots

Seacliff Self Storage generally receives high praise for their staff's politeness, helpfulness, and professional conduct, although there are a few criticisms regarding pushiness, inconsideration, and lack of responsibility from some employees.

Reviews Mention icon

Recent Reviews Mention...

staff very helpful and polite

Angie and Dylan are professional

handled everything professionally, even a third floor unit

9. Conflict Handling

4.02/10

Nationwide Average: 4.07/10

Comment Dots

Seacliff Self Storage has mixed reviews, indicating instances of exceptional effort by specific staff members to rectify mistakes, contrasted by numerous accounts of indifference and failure to address or adequately resolve customer complaints and issues.

Reviews Mention icon

Recent Reviews Mention...

Dylan went out of his way to fix a mistake

refused to reimburse for locksmith.

very patience with people with hearing impaired

Great Crew Members icon

Great Crew Members

Angiereally helped us, showing great customer service
Angie,Marianathey provided the best customer service
Angie, DylanAngie and Dylan are helpful and professional
Dylanwas very courteous and professional
Beatricewas most helpful and showed dedication.
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Seacliff Self Storage

Location
18100 Kovacs Ln, Huntington Beach, CA, 92648
Phone
(714) 489-5889
Link
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