Desert Moving Company is a full-service moving company with over 30 years of experience in local, national, and international moves. Located in Indio, CA, it provides residential and commercial services and freight solutions to customers in the Coachella Valley. Desert Moving Company also offers climate-controlled storage at its 15,000 sq ft warehouse. The facility can accommodate all types of items – from furniture and fixtures to cars, boats, and golf carts – while they await shipment or pickup by their new owner. Desert Moving Company is partnered with Wheaton World Wide Moving for its national and international shipping services. You can trust that your items will be handled safely by professionals who know how to do the job right. It has long working relationships with some of the largest brands, such as Starbucks, Samsung, Prada, Paramount Pictures, and Marriott Hotels.
Desert Moving Company
About Desert Moving Company
Additional Cities Served: Hemet, Perris, Cathedral City, Palm Desert, Beaumont, Palm SpringsShow More >
Moving Services
- Affordable local moving
- Warehousing & storage solutions
- Personalized moving services
- Local movers and packers
- Long distance movers and packers
- Interstate moving
- Corporate moving and relocation
- Fullservice packing
- Fragile item packing
- Custom crating
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Desert Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Desert Moving Company seems to be highly regarded for their professional, efficient services and customer satisfaction despite a few reports of negative experiences, such as delays and damages.
Recent Reviews Mention...
“got the job done very quickly”
“frustrating experience with significant delays”
“such excellent customer service and care”
2. Punctuality
Nationwide Average: 8.07/10
Desert Moving Company generally has a reputation for being on time, although there are a few instances of delays and cancellations.
Recent Reviews Mention...
“it took two weeks to lock down a move date”
“arrived on time”
“They were on time”
3. Affordability
Nationwide Average: 7.69/10
Desert Moving Company generally offers competitive pricing and good value, though there are some reports of expensive services and billing issues.
Recent Reviews Mention...
“great prices”
“final cost came in lower than quoted”
“the price was good”
4. Communication
Nationwide Average: 7.53/10
Desert Moving Company has received mixed feedback, with many customers praising their responsiveness and professionalism, while a noteworthy number of others criticized them for poor communication and unresponsiveness.
Recent Reviews Mention...
“failed to communicate effectively about cabinet location”
“required repeated requests for an inventory”
“great communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Desert Moving Company has mixed reviews with numerous instances of them adhering to or even coming in under their quoted prices, yet there are significant concerns from some customers about additional charges and billing issues not aligned with initial quotes.
Recent Reviews Mention...
“did not adhere to proper handling and return of items”
“gave a very fair estimate”
“Stuck to the quoted price”
6. Speed
Nationwide Average: 8.58/10
Desert Moving Company is consistently praised for their efficient, quick service, with only a few concerns about longer than expected moves or breaks.
Recent Reviews Mention...
“got the job done very quickly”
“no time was wasted ensuring a speedy move”
“quick and efficient”
7. Friendliness
Nationwide Average: 8.91/10
Desert Moving Company is overwhelmingly regarded as courteous, professional, and friendly, with numerous customers praising the respectful and pleasant demeanor of the moving crew, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“efficient and respectful”
“you guys are a bunch of love”
“nicest guys”
8. Will Hire Again
Nationwide Average: 8.18/10
Desert Moving Company receives overwhelming praise and a high level of repeat and referral intent, though there are a minority of dissatisfied customers who would not use their services again.
Recent Reviews Mention...
“would definitely not hire again”
“would use them again in a heartbeat”
“would not hire them again due to reliability issues”
9. Professionalism
Nationwide Average: 8.31/10
Desert Moving Company generally receives high praise for its efficiency, courtesy, and professional conduct, although a few reports of unprofessionalism and carelessness are noted.
Recent Reviews Mention...
“very professional”
“efficient and professional conduct”
“lack of care with belongings”
10. Conflict Handling
Nationwide Average: 4.07/10
Desert Moving Company generally shows reluctance or failure to resolve issues, with frequent refusal to compensate for damages or address complaints, although there are rare instances where they have taken quick action to rectify certain problems.
Recent Reviews Mention...
“didn’t attempt to resolve the cabinet issue”
“manager gave the runaround, no resolution on damaged chairs”
“has yet to rectify damages”
11. Precision & Care
Nationwide Average: 8.01/10
Desert Moving Company generally receives positive feedback for their respectful and thorough approach to wrapping and protecting customers' belongings, with many instances of high satisfaction, but there are a notable number of instances where customers experienced damage and mishandling of their items.
Recent Reviews Mention...
“respectful of all their furnishings”
“furniture not wrapped, extensive damage”
“a very limited number of items did not survive”
Customer Insights
Local Move Duration: 4 hours from 7 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
Doug,Abraham | Doug answered questions well, Abraham was very polite and knowledgeable |
Eddy, Phillip | Eddy was a great crew leader, Phillip was terrific |
Joe | Joe Gallegos was exceptional |
Abraham | Abraham facilitated great communication |
Abraham | Abraham was praised for his role |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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