Power Self Storage
Additional Cities Served: La Habra
Moving Services
- Vehicle Storage
- Boat Storage
- RV Storage
- Business Storage
- Packing Supplies
Not Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Power Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Power Self Storage receives mixed reviews, with some customers praising its excellent service and movers, while others criticize it for poor service and fraudulent behaviors.
Recent Reviews Mention...
“great work by movers”
“They rip you off.”
“gave it a five star rating”
2. Affordability
Nationwide Average: 7.69/10
Power Self Storage is generally perceived as offering good value with numerous mentions of great, reasonable, and fair prices, despite a few criticisms regarding cost increases and perceived expensiveness.
Recent Reviews Mention...
“great price on the unit”
“prices are great”
“good prices”
3. Communication
Nationwide Average: 7.53/10
Power Self Storage generally receives high praise for its friendly, knowledgeable staff and excellent customer service, though there are a few concerns about aggressive marketing tactics and unresponsiveness over the phone.
Recent Reviews Mention...
“all my questions were answered”
“they are friendly”
“Mindy was very helpful and knowledgeable”
4. Stick to Prices
Nationwide Average: 5.99/10
Power Self Storage has a reputation for not honoring their original quotes, with frequent complaints about unexpected rent increases and pricing inconsistencies.
Recent Reviews Mention...
“Mike be a man of your words”
“They rip you off.”
“they increased my rent's storage three times in less than a year”
5. Friendliness
Nationwide Average: 8.91/10
Power Self Storage largely receives praise for their courteous and helpful staff, with numerous specific commendations, despite a few isolated reports of rudeness.
Recent Reviews Mention...
“they are friendly”
“has a bad attitude and is racist”
“Mindy was great”
6. Will Hire Again
Nationwide Average: 8.18/10
Power Self Storage enjoys a majority of positive endorsements although there are significant concerns regarding service and communication issues from some customers.
Recent Reviews Mention...
“would hire again”
“would recommend to friends and family”
“Would recommend this place.”
7. Professionalism
Nationwide Average: 8.31/10
Power Self Storage receives mixed feedback, highlighting instances of unprofessional behavior and rudeness alongside praises for their professionalism and well-maintained facility.
Recent Reviews Mention...
“bad attitude and racist actions”
“disrespectful and rude”
“Overall service was unprofessional”
8. Conflict Handling
Nationwide Average: 4.07/10
Power Self Storage demonstrates a clear lack of responsiveness, fail to provide solutions or refunds, and do not attempt to rectify situations, reflecting a significant disregard for customer grievances.
Recent Reviews Mention...
“they have not contacted me back in 3 months”
“no help or solution was provided for refund”
“no attempt to rectify the situation with renters insurance.”
Customer Insights
Cost: $ 187.00 from 3 reviews
Great Crew Members
Mindy | very helpful and knowledgeable |
Mindy | Mindy deserves a raise for great service |
Mike, Alisha | Mike and Alisha could not have been more helpful |
Mindy | Mindy made it easy, nice, and was knowledgeable. |
Mindy, Mike | Mindy was nice and helpful, Mike cool with scarf |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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