Power Self Storage

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MoversChevron RightCaliforniaChevron RightWest CovinaChevron RightPower Self Storage
based on 180+ data points
Circle Info

Additional Cities Served: La Habra

Moving Services

  • Vehicle Storage
  • Boat Storage
  • RV Storage
  • Business Storage
  • Packing Supplies
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/11/25

USDOT

3325821

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Power Self Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

6.57/10

Nationwide Average: 8.44/10

Comment Dots

Power Self Storage receives mixed reviews, with some customers praising its excellent service and movers, while others criticize it for poor service and fraudulent behaviors.

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Recent Reviews Mention...

great work by movers

They rip you off.

gave it a five star rating

2. Affordability

6.95/10

Nationwide Average: 7.69/10

Comment Dots

Power Self Storage is generally perceived as offering good value with numerous mentions of great, reasonable, and fair prices, despite a few criticisms regarding cost increases and perceived expensiveness.

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Recent Reviews Mention...

great price on the unit

prices are great

good prices

3. Communication

8.06/10

Nationwide Average: 7.53/10

Comment Dots

Power Self Storage generally receives high praise for its friendly, knowledgeable staff and excellent customer service, though there are a few concerns about aggressive marketing tactics and unresponsiveness over the phone.

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Recent Reviews Mention...

all my questions were answered

they are friendly

Mindy was very helpful and knowledgeable

4. Stick to Prices

2.22/10

Nationwide Average: 5.99/10

Comment Dots

Power Self Storage has a reputation for not honoring their original quotes, with frequent complaints about unexpected rent increases and pricing inconsistencies.

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Recent Reviews Mention...

Mike be a man of your words

They rip you off.

they increased my rent's storage three times in less than a year

5. Friendliness

8.42/10

Nationwide Average: 8.91/10

Comment Dots

Power Self Storage largely receives praise for their courteous and helpful staff, with numerous specific commendations, despite a few isolated reports of rudeness.

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Recent Reviews Mention...

they are friendly

has a bad attitude and is racist

Mindy was great

6. Will Hire Again

6.46/10

Nationwide Average: 8.18/10

Comment Dots

Power Self Storage enjoys a majority of positive endorsements although there are significant concerns regarding service and communication issues from some customers.

Reviews Mention icon

Recent Reviews Mention...

would hire again

would recommend to friends and family

Would recommend this place.

7. Professionalism

5.91/10

Nationwide Average: 8.31/10

Comment Dots

Power Self Storage receives mixed feedback, highlighting instances of unprofessional behavior and rudeness alongside praises for their professionalism and well-maintained facility.

Reviews Mention icon

Recent Reviews Mention...

bad attitude and racist actions

disrespectful and rude

Overall service was unprofessional

8. Conflict Handling

1.77/10

Nationwide Average: 4.07/10

Comment Dots

Power Self Storage demonstrates a clear lack of responsiveness, fail to provide solutions or refunds, and do not attempt to rectify situations, reflecting a significant disregard for customer grievances.

Reviews Mention icon

Recent Reviews Mention...

they have not contacted me back in 3 months

no help or solution was provided for refund

no attempt to rectify the situation with renters insurance.

Customer Insights icon

Customer Insights

Cost: $ 187.00 from 3 reviews


Great Crew Members icon

Great Crew Members

Mindyvery helpful and knowledgeable
MindyMindy deserves a raise for great service
Mike, AlishaMike and Alisha could not have been more helpful
MindyMindy made it easy, nice, and was knowledgeable.
Mindy, MikeMindy was nice and helpful, Mike cool with scarf
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

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