Billiards and Darts Direct is a San Diego-based company specializing in pool table moving and repair services. With over 20 years of experience, the company provides high-quality services to all of San Diego County, including Temecula, Carlsbad, Yuma, El Centro, El Cajon, La Mesa, and many more locations. Owned by Brandon Gramse, the company offers pool table moving, re-felting, repair, rail replacement, leveling, and restoration services. Billiards and Darts Direct prides itself on treating each client's pool table as if it were their own, leaving it looking better than new and ensuring customer satisfaction.
Billiards and Darts Direct - Pool Table Movers San Diego
Very Good
based on 344+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Billiards and Darts Direct - Pool Table Movers San Diego
Additional Cities Served: Imperial Beach, Lemon Grove
Moving Services
- Pool Table Moving
- ReFelt Your Pool Table
- Repair Your Pool Table
- Assembly
- Cushion Repair
- Refurbishing
- Restoration
- Professional pool table movers
- Move Your Pool Table
- Get A Quote For Pool Table Moving
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Summarized Review of Billiards and Darts Direct - Pool Table Movers San Diego
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.21/10
Nationwide Average: 8.44/10
Billiards and Darts Direct - Pool Table Movers San Diego is highly praised for their professional, efficient, and exemplary service, despite a few reports of dissatisfaction.
Recent Reviews Mention...
“perfect service with professional setup”
“Amazing work by movers”
“Brandon's team was professional and efficient”
2. Punctuality
8.43/10
Nationwide Average: 8.07/10
Billiards and Darts Direct - Pool Table Movers San Diego generally arrives on or ahead of schedule, effectively communicates with customers regarding timing, and demonstrates a strong commitment to honoring appointment times, despite a few instances of delays.
Recent Reviews Mention...
“were on time for the appointment”
“they were right on time”
“waited longer than expected”
3. Affordability
8.51/10
Nationwide Average: 7.69/10
Billiards and Darts Direct - Pool Table Movers San Diego is highly regarded for offering reasonable, competitive prices, and ensuring customers feel they are getting great value for their money, despite a few dissenting opinions on pricing.
Recent Reviews Mention...
“felt the price was right and not gouged”
“reasonable prices”
“great prices”
4. Communication
9.19/10
Nationwide Average: 7.53/10
Billiards and Darts Direct - Pool Table Movers San Diego overwhelmingly received praise for their professionalism, patience, and helpfulness, though a few instances of dissatisfaction were noted regarding responsiveness and attitude.
Recent Reviews Mention...
“Brandon was very professional in communications”
“they gave great guidance”
“great customer service ”
5. Stick to Prices
6.13/10
Nationwide Average: 5.99/10
Billiards and Darts Direct - Pool Table Movers San Diego generally maintains their quoted prices, although there are instances where customers might feel disadvantageous.
Recent Reviews Mention...
“no mention of differing from the quote”
“going to be taken advantage of”
“Brandon was honest about the product's suitability”
6. Speed
8.67/10
Nationwide Average: 8.58/10
Billiards and Darts Direct - Pool Table Movers San Diego is highly commended for their fast shipping, completing jobs in a reasonable time frame, quick work pace, and even installing pool tables within 2 hours.
Recent Reviews Mention...
“fast shipping”
“completed the job in a reasonable time frame”
“the guys from Billiards Direct are fast”
7. Friendliness
9.49/10
Nationwide Average: 8.91/10
Billiards and Darts Direct - Pool Table Movers San Diego consistently demonstrates exceptional friendliness and helpfulness, with numerous reviews highlighting their polite, understanding, and accommodating staff, despite a single negative comment about friendliness and helpfulness.
Recent Reviews Mention...
“they are amazing”
“they are friendly”
“very nice and understanding”
8. Will Hire Again
8.44/10
Nationwide Average: 8.18/10
Billiards and Darts Direct - Pool Table Movers San Diego enjoys overwhelmingly positive feedback with a majority of customers expressing strong intentions to reuse their services, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“Highly recommended”
“would hire again”
“no regrets and great company to work with”
9. Professionalism
9.16/10
Nationwide Average: 8.31/10
Billiards and Darts Direct - Pool Table Movers San Diego overwhelmingly receives high praise for their knowledgeable, helpful, and thoroughly professional service, despite one or two negative views on specific aspects.
Recent Reviews Mention...
“Brent was super professional and the crew was fantastic”
“provided great help with my cues”
“super knowledgeable and good with repairs”
10. Conflict Handling
6.38/10
Nationwide Average: 4.07/10
Billiards and Darts Direct - Pool Table Movers San Diego generally demonstrates a strong commitment, frequently going above and beyond to address and rectify issues, despite occasional instances of reluctance or ineffective solutions.
Recent Reviews Mention...
“accommodate your needs if recommendation doesn't work”
“let me know if anything was wrong at each step”
“was unhelpful and wouldn't refund”
11. Precision & Care
7.66/10
Nationwide Average: 8.01/10
Billiards and Darts Direct - Pool Table Movers San Diego generally receives high praise for meticulous attention to detail and careful handling, despite a few instances of mishandling leading to damage.
Recent Reviews Mention...
“handled pool table carefully without damage”
“content with the packaging”
“handled pool table carefully during repairs”
Customer Insights
Cost: $ 301.00 from 4 reviews
Great Crew Members
| Brandon | Brandon is always helpful and personable |
| Billiards Direct | received personal call which helped me greatly |
| Brandon | Brandon called to confirm the order and was very professional |
| Brandon | Brandon and his staff provided amazing service |
| Brent | was super professional and informative |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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