On Point Moving sets itself apart as a veteran-owned and operated moving company that serves San Diego County and the surrounding areas. Whether residential or commercial, it offers moving and packing services that cater to your needs to make your moving day seamless and smooth. On Point Moving regularly moves pianos, artwork, antiques, and other especially items giving it an edge in experience and value as a full-service mover. It provides in-transit storage, packing, custom crating, and even additional insurance for unique items to give you peace of mind knowing your valuables are in good care. On Point Moving is fully licensed and insured with services that stretch into Orange County, Los Angeles, and Riverside.
On Point Moving
About On Point Moving
Additional Cities Served: Chula Vista, El Cajon, La Mesa, Santee, Poway, Imperial BeachShow More >
Moving Services
- Residential moving
- Commercial moving
- Military moving
- Specialty moves
- Full service moves
- Contents packout
- Moving insurance
- Storage intransit (SIT)
California Moving License
Active
Last Checked: 12/06/24Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of On Point Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
On Point Moving generally receives highly positive feedback for their exceptional service, with a clear majority of customers praising their efficiency, professionalism, and the care taken with moves, despite a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“they broke many items and lost others”
“great team energy and above and beyond service”
“This company stinks!”
2. Punctuality
Nationwide Average: 8.07/10
On Point Moving generally demonstrates a high level of reliability and timeliness, with most customers reporting that the movers arrived on time or even early, despite a few instances of significant delays.
Recent Reviews Mention...
“no one showed up on the first day”
“cancelled our job and left us waiting.”
“The movers arrived on time”
3. Affordability
Nationwide Average: 7.69/10
On Point Moving is overwhelmingly praised for its reasonable pricing and value, despite one report of it being the most expensive move experienced.
Recent Reviews Mention...
“Very reasonable price”
“pricing was very reasonable”
“honored the cash discount with my company's discount”
4. Communication
Nationwide Average: 7.53/10
On Point Moving generally excels, as evidenced by numerous instances of them being highly responsive, providing detailed updates, and exhibiting great customer service, despite a few reports of communication issues.
Recent Reviews Mention...
“never acknowledged contact about issues”
“never called the Broker to tell them they cancelled.”
“Able to answer all my questions with the best customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
On Point Moving generally maintains a high level of reliability and honesty, with the majority of feedback highlighting their straightforward fees, accurate estimates, and absence of hidden costs, despite a few instances of billing concerns.
Recent Reviews Mention...
“did not pack everything as promised”
“cancelled our job without notification.”
“billed for down time”
6. Speed
Nationwide Average: 8.58/10
On Point Moving is overwhelmingly praised for their fast and efficient service, with only a few exceptions noting longer-than-expected move times.
Recent Reviews Mention...
“finished the move early”
“in and out in less than 1 hour”
“maintaining a fast pace”
7. Friendliness
Nationwide Average: 8.91/10
On Point Moving consistently receives praise for their hard-working, exceedingly polite, and super friendly team, making moving experiences easy and pleasant, despite one isolated report of rude behavior.
Recent Reviews Mention...
“they really took pride in moving us”
“moving team was courteous”
“Great guys and hard working”
8. Will Hire Again
Nationwide Average: 8.18/10
On Point Moving is overwhelmingly considered a trustworthy and preferred choice for repeat moving services, as evidenced by the numerous positive testimonials highlighting their satisfaction and intention to use the company's services again.
Recent Reviews Mention...
“would not want to repeat this experience”
“I don't know how people can get away with poor business ethics!”
“would definitely use On Point moving again”
9. Professionalism
Nationwide Average: 8.31/10
On Point Moving is consistently praised for being professional, courteous, and efficient, with a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“left us out in the rain.”
“great team energy and professionalism”
“Very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
On Point Moving shows inconsistent behavior, with instances of prompt issue resolution and positive actions sharply contrasted by failures to acknowledge or rectify mistakes and customer concerns.
Recent Reviews Mention...
“no acknowledgment or offer to fix issues”
“quickly and happily took care of issues”
“took no ownership over mistakes”
11. Precision & Care
Nationwide Average: 8.01/10
On Point Moving generally receives high praise for their careful and professional handling, albeit with a few instances of customer dissatisfaction due to breakages or damage.
Recent Reviews Mention...
“crystal and glass broken, furniture scraped or gouged”
“they treated every item as if it were their own”
“Took VERY good care of our stuff”
Customer Insights
Hourly Minimum: 3 hours from 4 reviews
Local Move Duration: 3.5 hours from 13 reviews
Great Crew Members
Sammy | appreciated his very hard work |
Ryan, Sam | they were communicative, careful, friendly, and efficient |
Jeremy,Kellen | very professionally, courteous and completed the job quickly |
Ryan | Ryan worked with a hustle and was responsive |
Clay | Clay and his team did an amazing job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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