Terry Moving & Storage offers full-service moves locally and throughout the 11 Western States. This Lake Forest-based business has helped thousands of residential and commercial customers in the last 25 years. For one flat rate, Terry Moving & Storage will pack your belongings, load them on trucks for transport, and unload those boxes at your destination with everything intact. Its team will bring all the supplies needed, including boxes, tape, and bubble wrap, so you won’t have to worry about running to the store to get some. This company also has expertise in piano moving and can deliver a rental storage container door-to-door should you request it. Terry Moving & Storage is licensed, bonded, and insured to give you peace of mind while your belongings make their way to your new home or office. If you're looking for other movers in Orange, CA, feel free to check out our comprehensive listings.
Terry Moving & Storage
Ranked Top 10 Best Movers in Santa Ana, CA
About Terry Moving & Storage
Additional Cities Served: Riverside, Irvine, Orange, Fullerton, Temecula, Costa MesaShow More >
Moving Services
- Local Move
- Interstate Move
- Packing Services
- Commercial Move
- Piano Movers
- Storage
- Car Transport
- Nationwide Mover
- FullService Mover
- Packing & Supplies
California Moving License
Active
Last Checked: 12/06/24Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Terry Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Terry Moving & Storage consistently receives high praise for their professional service, friendliness, and efficiency in moving experiences, though a few customers express significant disappointment.
Recent Reviews Mention...
“adding one to the 5 star reviews”
“best experience I have ever had with moving”
“working with this company was the easiest part”
2. Punctuality
Nationwide Average: 8.07/10
Terry Moving & Storage generally receives high praise for consistently arriving on time, with only one notable exception where they showed up several days later than expected.
Recent Reviews Mention...
“truck arrived right on time (on both ends)”
“Arrived on time and finished early”
“kept in touch and were on time”
3. Affordability
Nationwide Average: 7.69/10
Terry Moving & Storage is generally perceived as offering competitive and reasonable pricing, with many customers highlighting the absence of hidden costs and the good value they received, despite a few instances where concerns were raised about being overcharged.
Recent Reviews Mention...
“overcharged my credit card”
“Very reasonable cost-wise”
“price was great for the service”
4. Communication
Nationwide Average: 7.53/10
Terry Moving & Storage consistently receives praise for responsive, clear, and professional interactions with customers, though there are a few reports of unresponsiveness and overly persistent contact.
Recent Reviews Mention...
“very patient, answering all my questions”
“they were very nice and resolved my issue”
“were in frequent communication through the process”
5. Stick to Prices
Nationwide Average: 5.99/10
Terry Moving & Storage has numerous positive reviews from customers who have consistently found that the company honors its initial quotes, with rare exceptions where discrepancies were noted.
Recent Reviews Mention...
“getting a refund for the difference”
“offered me a refund of the excess charges”
“did not align with the terms in our contract”
6. Speed
Nationwide Average: 8.58/10
Terry Moving & Storage consistently receives high praise for their rapid and efficient moving services, with many customers noting that tasks were completed quickly, often ahead of schedule, and with a high degree of organization and professionalism, despite one instance of a job taking longer than expected.
Recent Reviews Mention...
“moved our stuff under the estimated time”
“these guys were fast”
“guys were fast”
7. Friendliness
Nationwide Average: 8.91/10
Terry Moving & Storage consistently receives praise for their courteous, professional, and genuinely warm attitude, with clients frequently describing the team as helpful, respectful, and like family, despite a single report of hostility.
Recent Reviews Mention...
“crew were all-stars”
“so respectful and accepted requests with no problem”
“guys were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Terry Moving & Storage garners overwhelmingly positive praise for their services, with numerous customers expressing high satisfaction and a strong intention to use their services again despite some isolated reports of dissatisfaction.
Recent Reviews Mention...
“would be hard-pressed to find better”
“highly recommend Terry Moving and Storage”
“issue resolved, and thank you”
9. Professionalism
Nationwide Average: 8.31/10
Terry Moving & Storage is overwhelmingly praised for their professional, efficient, and well-conducted moving services, with clients noting the careful handling of property and the respectful and hardworking nature of the team, despite a few isolated reports of unprofessional conduct.
Recent Reviews Mention...
“Julian, Vinni, and Patrick's professionalism”
“professional team and executed tasks flawlessly”
“the team was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Terry Moving & Storage generally appears committed to resolving issues, with numerous instances of the owner personally intervening to correct problems and ensure customer satisfaction, though there are a few reports of unresolved complaints and unsatisfactory attempts at rectification.
Recent Reviews Mention...
“gladly offered me a refund plus some”
“no response to attempts to reach out”
“owner worked tirelessly to correct a minor issue”
11. Precision & Care
Nationwide Average: 8.01/10
Terry Moving & Storage generally receives positive feedback for their meticulous and protective approach, with the majority of customers reporting that their belongings were handled delicately and arrived without damage, despite a few instances of dissatisfaction mentioned.
Recent Reviews Mention...
“everything treated with great care”
“only thing damaged was a tea cup I'd packed myself”
“the packers never damaged anything”
Customer Insights
Cost: $ 1012.00 from 3 reviews
Local Move Duration: 7 hours from 10 reviews
Interstate Move Duration: 3 days from 14 reviews
Great Crew Members
Julian, Vinni, Patrick | crew were all-stars and professional |
Ken, Armando, Mark | worked well together and executed tasks flawlessly |
Terry | Terry was very nice and resolved my issue |
JB, Mark, Scott, Steve, Brenda | Extra thanks to JB and Mark for care with fragile items and overall great team |
Mark, Steve, Nick | provided exceptional service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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