West Side Storage is located in the heart of Lancaster, California, and provides secure storage facilities for families and businesses. This California company offers a free moving truck, electronic access gate, and online payments for your convenience! West Side Storage serves the Antelope Valley region, including the communities of Quartz Hill, Littlerock, Mojave, and beyond. The company’s self-storage facilities are secure with 24-hour video surveillance and individual alarms. The units are air-conditioned, clean, and cost-effective. West Side Storage has been serving Lancaster, California, and beyond for over 20 years. You will receive exceptional customer service from these experienced storage professionals. Check out their glowing reviews.
West Side Storage
Ranked Top 10 Best Movers in Lancaster, CA
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About West Side Storage
Moving Services
- Free Moving Truck
- Electronic Access Gate
- Online Payments
- Individuallyalarmed storage units
- 24hour video surveillance
- Electronic gate access
- A/C storage units
- Smooth transition assistance
- Long access hours
- No security deposit required
Have feedback for West Side Storage?
Error. Please try again later.
Summarized Review of West Side Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
West Side Storage is generally regarded as providing a positive experience highlighted by great service and a friendly staff, despite a few negative remarks about cost and customer service issues.
Recent Reviews Mention...
“great experience and no issues”
“Easy and friendly access”
“Ok”
2. Affordability
Nationwide Average: 7.69/10
West Side Storage generally offers competitive and reasonable pricing for their units with a majority of customers expressing satisfaction with the value they receive.
Recent Reviews Mention...
“rates are a good value”
“price was great for the unit size”
“easy access and great pricing”
3. Communication
Nationwide Average: 7.53/10
West Side Storage generally receives praise for its knowledgeable, helpful, and responsive customer service, despite a few reports of unprofessional and rude interactions.
Recent Reviews Mention...
“customer service has continued to be very inviting”
“very responsive over the phone”
“The staff is very knowledgeable and helpful.”
4. Friendliness
Nationwide Average: 8.91/10
West Side Storage is frequently praised for its helpful, professional, and courteous staff, with the majority of customers reporting positive interactions emphasizing the team's considerate and convivial attitude, despite a couple of instances of perceived unprofessionalism.
Recent Reviews Mention...
“Miriam was very helpful and friendly”
“Staff is friendly”
“The staff is very friendly.”
5. Will Hire Again
Nationwide Average: 8.18/10
West Side Storage generally receives high praise for their service and comes highly recommended by many clients, although a minority have expressed dissatisfaction and unwillingness to use their services again.
Recent Reviews Mention...
“Amelie was super helpful”
“had a great experience”
“Ok”
6. Professionalism
Nationwide Average: 8.31/10
West Side Storage receives mixed reviews with some customers praising the staff for being professional and classy, while others criticize them for rudeness and a lack of care.
Recent Reviews Mention...
“keep up the great work implies professionalism”
“disrespectful worker and management does not care”
“Leslie was very professional”
7. Conflict Handling
Nationwide Average: 4.07/10
West Side Storage is consistently criticized for failing to compensate or reimburse customers for various issues, showing a lack of initiative and dismissive attitudes towards customers' frustrations.
Recent Reviews Mention...
“no compensation for problem”
“never reimbursed for the overcharge”
“mentioned frustration but staff seemed dismissive”
8. Precision & Care
Nationwide Average: 8.01/10
West Side Storage receives mixed feedback with some customers experiencing excellent service with no issues, while others report problems with valuables being stolen or destroyed.
Recent Reviews Mention...
“no issues mentioned with handling items”
“valuables will be stolen or destroyed”
“Items were handled cleanly, indicating care”
Great Crew Members
| Amelie | Amelie was super helpful |
| Miriam | very helpful and friendly |
| Vanessa | very helpful and kind |
| Leslie | helped greatly and was very nice |
| Jessica, Joana | praised for being awesome and helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact West Side Storage
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Lancaster Moving Services
Nearby Cities
