Loma Linda Universal Self Storage

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MoversChevron RightCaliforniaChevron RightLoma LindaChevron RightLoma Linda Universal Self Storage
based on 103+ data points
Circle Info

About Loma Linda Universal Self Storage

Loma Linda Universal Self Storage is a part of StorAmerica Management, a subsidiary of Guardian Storage Centers, which has been in business since 1999. They are based in Irvine, California, and operate over 75 properties throughout California, Arizona, and Nevada, covering more than 4.9 million square feet of space. Serving locations like Loma Linda, CA movers, they offer a range of services, including month-to-month leases, 24/7 online rentals, vehicle, boat, and RV storage, and tenant protection plans. StorAmerica Management takes pride in offering their customers a secure and convenient storage experience, maintaining an 'A+' Better Business Bureau accreditation, and focusing on strong customer service relationships.

Moving Services

  • Monthly Rentals
  • RV/Boat Storage
  • Business Storage
  • Protection Plan
  • Packing Supplies
  • Auctions
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

3067925

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Loma Linda Universal Self Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.7/10

Nationwide Average: 8.44/10

Comment Dots

Loma Linda Universal Self Storage is highly praised for their excellent customer service, professional and efficient work, and outstanding overall experience.

Reviews Mention icon

Recent Reviews Mention...

great service by movers

Service was outstanding

very professional and efficient

2. Affordability

7.65/10

Nationwide Average: 7.69/10

Comment Dots

Loma Linda Universal Self Storage generally receives praise for its great prices and reasonable rates despite some concerns about significant price increases.

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Recent Reviews Mention...

price increased pretty drastically

price is very reasonable

Great price

3. Communication

8.89/10

Nationwide Average: 7.53/10

Comment Dots

Loma Linda Universal Self Storage consistently receives praise for its exceptional customer service and the helpfulness of its staff, although there was a minor drawback mentioned regarding not being informed about a specific policy upfront.

Reviews Mention icon

Recent Reviews Mention...

sign up process went very well

customer service was great

customer service is great

4. Friendliness

9.64/10

Nationwide Average: 8.91/10

Comment Dots

Loma Linda Universal Self Storage consistently receives high praise for their amicable and helpful staff, highlighting individuals such as Michelle, Derek, and Maria for their exceptional service and courteous demeanor.

Reviews Mention icon

Recent Reviews Mention...

Michelle was amazing to work with and very friendly

Very friendly staff

customer service was great

5. Will Hire Again

8.2/10

Nationwide Average: 8.18/10

Comment Dots

Loma Linda Universal Self Storage enjoys a notably high level of customer satisfaction and return intent, with many customers expressing a strong willingness to use their services again and recommend them to others, despite a few instances of dissatisfaction regarding pricing and transparency.

Reviews Mention icon

Recent Reviews Mention...

would hire again

recommend this company and would hire again```

had a positive experience thus far

6. Professionalism

8.6/10

Nationwide Average: 8.31/10

Comment Dots

Loma Linda Universal Self Storage is consistently praised for their crew's helpful, mature, and professional conduct.

Reviews Mention icon

Recent Reviews Mention...

Michelle and Derek were professional and helpful.

very professional

MATURE, Professional

Great Crew Members icon

Great Crew Members

Michellemade the process of renting a storage seamless
DerekDerek was helpful
DerekDerek was very helpful getting us through the process.
DerrickDerrick was really helpful and kind.
Michelleextremely friendly and nice
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

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